Shoesrowan Anmeldelser 

Received my order on Monday on looking at these sandals they are very lightweight which I was glad about I haven’t worn them yet but I have had then inside of the house and seems comfortable

Wrong shoe size send. Received after 3 week wait. Customer service is shocking and non UK based. The quality of the shoe is awful and not as advertised.

I was very dubious having bought a pair of shoes from another very similar (if not the same) company. They came within a reasonable amount of time (about 2 weeks or so). My expectations weren't high and they weren't disappointed. Cheaply made but look nice. Moderately comfortable and I have weird feet. It's a shame because they are nice looking shoes but so cheap. If they upped the quality they could charge more and sell more.

Poor quality shoes from China they present themselves as if they were a top high street store far from it a shoe which is £6/9 pound at Temu. Don't waste your money I have been trying to get a return /refund I have had no response but they continue to send me offers to buy more crap.
Don't Waste Your Money SCAM

Their shoe size are rubbish they say they are wide fitting rubbish they might fit very small feet but the size is ordered size 5 wide fitting where very narrow. Trying to send them back is joke the address is so long you will need a very large label in one word avoid at cost .

Agree with the negative reviews. Communication is with a bot. So dont bother.

Feel great. Comfortable and light to wear.

***** SCAM *****
There isn't a zero star rating which is a shame. Shoes took ages to arrive and then didn't fit. A return option was offered or keep the goods and receive 40% refund - what is the point of that ? It would cost me £40 to be left with a pair of shoes I can't wear !!
Returns to spurious address in China - not that it mention they come from China on their quite professional looking website.

An absolute farce - DO NOT BUY FROM THIS SELLER

Ordered shoes 4 weeks ago and then got fed up waiting so asked for A refund and I am still waiting absolute scammers !!! PEOPLE PLEASE AVOID THIS COMPANY

Paid for next day delivery and that was over a week ago still not come wish I had read the reviews won’t be ordering off here again

Sent me a totally different style to the ones I ordered and refused a refund. Shoes come poorly packaged in a plastic bag. Avoid.

DO NOT BUY ….. don’t make the mistake I did and not read the reviews before making a purchase from this supplier. The items come from China a fact they fail to tell you in their sales blurb as a consequence they take quite a while to come. I’ll tell you about the shoes I bought ….. following a recent foot injury I was looking for a comfortable cushioned wide fit orthopaedic shoe, sadly the shoes delivered met none of those criteria yet claimed they did. They were poor fit, snelled terrible, poor quality and had no orthopaedic qualities whatsoever they were nothing short of a mediocre canvas deck plimsole. I immediately put in a request for return details & refund. After supplying a variety of photos from all angles (as requested) so they could confirm that the hour old shoes they’d just confirmed had been delivered were untarnished and fit for refund they then told me they were happy to accept them back but that I would either have to just accept a 40% refund or pay the postage to return them to an address in mainland China even though in their own statement they say they provide 30 day no problem money back …. Something else they fail n to tell you at point of purchase. I wished I had read the reviews first then I wouldn’t be out of pocket for something I purchased in good faith and at no fault of my own. The only reason I’ve given them 2 stars is they do reply (bear in mind the time difference with China) reasonably quickly the only positive this company can claim.

I ordered 4 pairs of shoes for my holiday. Thinking I would choose the best ones and send the rest back for a refund like every other single online store. I was wrong!!!

My shoes took 2 weeks to arrive by which time I was already on holiday. On my return I’ve been trying to organise a refund for 10 days now only to be told I can send them back to China (I didn’t know they were coming from China!), and pay the shipping and importation costs or accept a 40% refund.

Oh, and the shoes look nothing like the AI generated photos on their website. Very clunky and plasticky.

Please, please, please do not buy anything from Rowan shoes or Marley shoes (another trading name)

If i could give minus stars i would. Lousy product. Sizing totally wrong. Shoddy packaging. Returns to china if i pay all costs or option of 40% of my money back. I didn't realise it was based in China. Feel well and truly scammed.

As other reviews have said, essentially a China based scam company. Shoes received a very poor quality ordered two sizes to get the right fit but then found it impossible to return them just kept getting asked odd questions with no final response from the company. very disappointing avoid at all costs.

I would not recommend Rowan Shoes based on my experience.
The sandals I ordered did not fit and I was unhappy with the colour, so I contacted them immediately to arrange a return and refund. What I found particularly disappointing is that, despite appearing to sell to UK customers, I was told that the return would need to be sent to an address in China.
This makes returning an unsuitable item unnecessarily expensive and inconvenient. I do not think this is made sufficiently clear to UK customers before purchasing, and had I realised I would be expected to return unwanted goods to China, I would never have ordered from them.
Instead of providing a straightforward UK returns process, I was offered only a 40% refund to keep goods that I neither want nor can use.
UK customers should be very careful and check the returns arrangements before ordering. In my experience, what looks like a simple online purchase becomes a very different matter if you need to send something back.
I certainly would not purchase from Rowan Shoes again.

What a load of crap. The shoes took forever to arrive and when they did they were shoddily made and did not fit properly. I requested a return and was told i have to pay customs and shipping costs which actually worked out more than the shoes cost. when i checked the company out i saw it was a uk registered company so thought it would be ok. my advise is DO NOT NUY

As with all others sandals I received are just cheap plastic flip flops. Despite website stating that returns were accepted within 30 days, I was told to return the item to China at my expense or receive a partial refund. I had no idea that I was buying a product which would be imported from China on an individual basis. More importantly, the quality of the sandals is nothing like that stated in the website which even describes them as orthopaedic standard.

Rowan Shoes are totally bogus, do not buy.
Shoes took a month to arrive ordered size 4uk, size 7uk came badly packaged, shoes made of cheap, bargain basement materials and no paperwork or return label.I paid fifty pounds and would probably lose more money attempting a return.
The online feedback form on their website is bouncing at every attempt to submit.
Robbing scoundrels!

Dreadful. Appalling. Shoe quality, comfort and orthopaedic value non-existent. I agree with the other (several) reviewers who have said - oh, so wisely! - just don't. You can do without the hassle... My particular experience involved receiving a pair of plastic 'orthopaedic' ankle boots in February (a customer review, which I now realise was faked, said, "I cried the first time I put these boots on; they were so comfortable"), parcelling up my return, paying the Post Office £20.70 for international shipping to, yup, China and opening the door to the postman yesterday (August, six months later) to find that my parcel had been all the way to China (on a very slow boat...) and had been sent back to - you guessed it! - me. Same parcel, unopened. Luckily the Post Office refunded my postage.

Just don't.