The system can't cope with demand. It takes an age to load. I made a booking but realised it was for the wrong number of guests. The booking confirmation had a link to manage the booking, but it ca... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The system can't cope with high demand, and it fails at the worst possible moment. I understand heavy demand might stop you reaching a booking at all. But three times I got all the way through;... Vis mer
At $25.00 a head with a 24 hour cancellation requirement, I’ve avoided this reservation system at every turn. Today O booked a reservation on what I thought was Google only to get a notification from... Vis mer
Horrible service, and it's not the first time. I'm just done! The booking page reloads each time I'm forced to use this 3rd-party service. I can't jump into another app to copy card details nor enter... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com
Kontaktopplysninger
N/A, 10011, New York, USA
- hello@trysevenrooms.com
- sevenrooms.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great and excellent
CBCo Brewing
I recently visited CBco brewing in Cowaramup. The food and service was excellent and the drinks are local. Well done and I will be back soon.
Charged me $100 despite cancelling 21 minutes later.
I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Its easy to manage
Its easy to manage and maximize the business capacity.
It has all the necessary analysis and reports to review the business.
would be great if universal credit card adding system and SMS system developed for Saudi Arabi.
SevenRooms is simply the best...
The SevenRooms system offers options to suit a multitude of requirements for venues.
And, the Support Team are always available to provide advice, and share additional updates.
Best experience in town
Great time! The dancers were amazing. The new stage lighting was Insane, but Lexi and Cristian were the best and made our experience one to remember!!
Glitchy and support sucks
I've used them before a few months ago and had no issues. However twice this month, a restaurant that is not in my vicinity, that I had never heard of had two bookings from my email. The confirmation came from seven rooms booking system. I contacted seven rooms as it sounded like a software bug or glitch. However on both occasions the support just said I needed to contact the restaurant it was none of their concern. They had no interest in seeing what the issue was, when one of their restaurants are getting incorrect bookings you would expect them to care.
Make reservations I have never make…
sevenrooms spams you
I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again
Seven rooms share my data on the dark web
I have been notified by a third party data/web security company that seven rooms has shared my email address on the dark web.
Preto in Colchester. An outstanding place to eat
We went to preto in Colchester. We were amazed at the standard and quality of the food on offer beautifully cooked and full of flavour and beautifully presented . To include a salad bar, like nothing we have experienced . Plenty of choice vegetables included . The staff were friendly and very helpful in explaining hiw their menus work . The premises were very clean and clutter free. Most importantly was the price for the standard of the exceptional cuisine the price did not break the bank quite u expensive compared to some eateries we have tried We will certainly be going back and we would encourage you all to give these premises a try we promise you you will not be disappointed.
John And Amanda
My data was included in a Seven Rooms…
My data was included in a Seven Rooms data breach in December 2022. Seven Rooms are legally required to notify me that my data has been breached, I found out via a 3rd party data breach search. Over 400GB of customer data was sold to hackers. Since then I've received over 100 spam emails every day - I knew my data had been breached but wasn't sure where from until now. Thanks Seven Rooms...
makes my job more difficult as a host
i am a hostess at a restaurant, and sevenrooms has consistently only made my job far more difficult. the system is slow, inefficient, and is far too time consuming to use as any form of helpful tool in mapping out tables & managing reservations.
20€ pour annulation de réservation à…
20€ pour annulation de réservation à restaurant...?
Arnaque. A éviter.
An over-complicated booking platform…
An over-complicated booking platform that constantly sending out error messages to the clients, promo codes not working properly, and with too many useless and misleading automatic tags.
🤦🏻♂️so bad
You used to be able to make a reservation with a simple phone call and give your name, reservation time and phone number. Now you have to fill out a detailed form, and when you hit submit, nothing happens. Tried it again twice. No response. Very frustrating.
Really poor app that is not user…
Really poor app that is not user friendly, no explanation of their or the restaurants T&Cs.
Bad user experience
As a person making a reservation, this application sucks. Every time, I have to reenter the same information. Surely they could have a system whereby the customers of the restaurants could save their data?
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








