Złodziejstwo. Platności w toku przez nie wiadomo ile minut, pobiera pieniądze z konta. Po czym okazuję się, że transakcja nieudana, a pieniądze nie zwrócone. Druga sprawa jest taka, że blokują Ci plat... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Io veramente sono sbalordito da che servizio ho ricevuto. Il migliore mai avuto servizio migliore. Sono rapidi, ti spiegano tutto passo passo, qualsiasi problema tu abbia ti aiutano e se sei esigente... Vis mer
When my payment failed and I asked for help on discord, I received a prompt reply, and the issue was resolved in about 10 minutes! The speed of the response was particularly impressive
Selskapet har svart
I worked with Harresh and he was incredible. He helped to fix my payment issue and when my second payment didn't go through, he helped to process it with no issues. QUICK fast and efficient. Thanks Ha... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.
Kontaktopplysninger
15260 Ventura Boulevard Suite 2230 Sherman Oaks, 91403, Los Angeles, USA
- support@xsolla.com
- secure.xsolla.com
4,1
Bra
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I contacted support for an unwanted…
I contacted support for an unwanted renewal.
I received a response quickly, and they helped me resolve all my issues.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
Thank you for your kind words!
Have a nice day ahead!
Marta was very helpful!
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We appreciate your feedback. We are happy to help our customers at any time!
Délai de traitement rapide
J'avais précommandé un article (GTA VI sur Playstation 5), directement sur le site de l'éditeur. J'ai souhaité annulé ma réservation, car j'ai trouvé une meilleure offre concurrente. Xsolla a traité ma demande dans un délai très rapide, je les en remercie !
6. juli 2026
Svar fra Secure Xsolla
Hello!
We appreciate your feedback. We are happy to help our customers at any time!
10 out of 10 “Lowkey” helped me and…
10 out of 10 “Lowkey” helped me and they were thorough an amazing and got everything working again. Thanks for the help brother!
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are thrilled to hear that we were able to provide you an amazing service. Thank you for shopping with us!
Svar fra Secure Xsolla
Hello!
Thank you for highlighting our agent's performance. We are happy to know your issue was handled by a professional.
Очень быстро и без лишних вопросов…
Очень быстро и без лишних вопросов решили мою проблему 🫶🏼
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Здравствуйте!
Мы рады узнать, что вам понравилась наша служба поддержки. Спасибо!
Svar fra Secure Xsolla
您好！
很高兴得知您对我们的支持服务感到满意。谢谢！
Good chat and fast
Good chat and fast! I will write another review once i get my money back :)
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hi Riku!
Thank you for your review. We are happy to assist our customers with any issues!
Awesome experience
Awesome experience. Thanks for the help
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are glad to hear that you were pleased with our agent's performance. Thank you for shopping with us!
Shit costumer support
I got charged for 10 bucks for nothing
I wasn't even home
Emailed the support
And no help/information about anything
They asked for information and then no response since then(4days)
Absolute shi costumer support
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.
Thank you.
Lex is efficient and gave helpful tips!
13. juli 2026
Svar fra Secure Xsolla
Hello!
Thank you for your kind words. We are happy you liked our agent's support. Thank you for your feedback!
Xsolla are quick to take your money but…
Xsolla are quick to take your money but when the developer uses fraudulent advertising for rewards then gives lesser rewards they will not help just saying contact the devs.
Xsolla have been told several times the devs ignore contact attempts over a 2 week period but still do nothing.
I will not and would not recommend using Xsolla.
Screen shots of the offered rewards and incorrect rewards received along with contact attempts to devs were included to Xsolla
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.
Thank you.
Konto gesperrt
Angeblich gibt es ein Problem mit einer Zahlung aus 2025. Wurde aber alles abgebucht
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hallo!
Wir bitten um Entschuldigung für die Unannehmlichkeiten im Zusammenhang mit Ihrer Anfrage. Sollten Sie weitere Fragen haben, wenden Sie sich bitte weiterhin an unseren Support unter help@xsolla.com.
Vielen Dank.
감사합니다 자주 이용하겠습니다
13. juli 2026
Svar fra Secure Xsolla
안녕하세요!
저희 고객 지원 팀과 함께하신 경험을 공유해 주셔서 감사합니다. 전문가를 통해 문제를 원만하게 해결하셨다니 정말 기쁩니다.
bad offerwall
why is this even a company behind offerwall, they dont update tasks or have good support team. all they can give you is a automated response. please try organizing your web browser as well, it is a complete mess. pay outs are always a problem.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.
Thank you.
My purchased item got bugged and…
My purchased item got bugged and dragonpay didnt help thanks to xsolla who replied fast and i got my item within 24hours
13. juli 2026
Svar fra Secure Xsolla
Hello!
Thank you for your positive reply and for shopping with us. Please do not hesitate to contact us again if you have any issues.
Top service and really uncomplicated…
Top service and really uncomplicated every time again^^
13. juli 2026
Svar fra Secure Xsolla
Hello!
We are thrilled that you liked our support. We appreciate your feedback. Enjoy the Game!
No response from customer service for…
No response from customer service for weeks. Avoids its users for some reason.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.
Thank you.
Had issues renewing Twitch subscription…
Had issues renewing Twitch subscription and looks like it was a UI bug. Support chat helped fix it quickly and effectively and on a Sunday!
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
Hello!
We are glad to hear we were able to help you. Thank you for your kind words!
Bien la atencion
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Secure Xsolla
¡Hola!
Gracias por compartir tu experiencia con nuestro equipo de soporte. Nos alegra saber que tu caso fue atendido por un profesional.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.