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Secure Xsolla Anmeldelser 

4 463
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Złodziejstwo. Platności w toku przez nie wiadomo ile minut, pobiera pieniądze z konta. Po czym okazuję się, że transakcja nieudana, a pieniądze nie zwrócone. Druga sprawa jest taka, że blokują Ci plat... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Io veramente sono sbalordito da che servizio ho ricevuto. Il migliore mai avuto servizio migliore. Sono rapidi, ti spiegano tutto passo passo, qualsiasi problema tu abbia ti aiutano e se sei esigente... Vis mer

Vurdert til 5 av 5 stjerner

I worked with Harresh and he was incredible. He helped to fix my payment issue and when my second payment didn't go through, he helped to process it with no issues. QUICK fast and efficient. Thanks Ha... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Spilltjenester
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  3. Hobbybutikk

Skrevet av virksomheten

Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(4 463)

554 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Rip off

It’s like I pay and I think that should get me some wins so I can play for a little while.
But the more I buy the more I loose just to get me to buy more
I’m done spending anymore money mill just collect free and not play until I get enough
Such a rip off

11. september 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 5 av 5 stjerner

Saya Puas

Pertama, customer service nya sangat bagus, fast respon.
Lalu kedua saat saya ingin berlangganan maupun ingin membatalkan langganan saya itu sangat mudah

14. september 2026
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Svar fra Secure Xsolla

Hai!

Terima kasih atas maklum balas positif anda dan kerana membeli-belah dengan kami. Sila jangan teragak-agak untuk menghubungi kami semula sekiranya anda mempunyai sebarang masalah.

Vurdert til 1 av 5 stjerner

If I could leave 0 stars I would

If I could leave 0 stars I would. This company have been a nightmare, speaking to. Brick wall could have been more helpful. I reached out to them as I was missing 3 rewards that were yet to be credited. I followed their processs by emailing on the 12/08/26, I provided all proof including videos of the apps showing the quest completed. I had to send 6 EMAILS to get a response. When I was responded too they advised that as a good will gesture they would credit it to me account hahahaha. There response was laughable, they advised ‘ For future reference, eligibility for Offerwall quests typically expires 60 days after the offer is first opened,’ when I had only had the game installed for 2 weeks🤣 I followed their email back up with evidence of when the game was downloaded and advised I expect to be granted the rewards for all quests completed considering they were in the timescales and I met the criteria. They still had not credited their gesture of goodwill by 24/08/2026 when I sent my evidence of meeting all criteria but I have sent 3 further emails also requesting their complaint process and all emails have been ignored! The worst company I’ve ever dealt with, no point emailing them!!! Do not use this company at all!!!!!!

12. august 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 5 av 5 stjerner

Great Service

Great Service. Easy to get refund.

12. september 2026
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Svar fra Secure Xsolla

Hello Edward!

We are thrilled that you liked our support. We appreciate your feedback. Enjoy the Game!

Vurdert til 5 av 5 stjerner

Fast and easy.

11. september 2026
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Svar fra Secure Xsolla

Hello!

We are glad to hear we were able to help you. Thank you for your kind words!

Vurdert til 1 av 5 stjerner

Xsolla Offerwall is a pure scam

Xsolla Offerwall is a pure scam. I spent days completing a quest in "The Parachute" game. I provided ironclad screenshot proof that I reached height 1000 (the task required only 150). The support team blocks me, ignores my evidence, and tells me "not to duplicate messages" instead of giving me my 1035 coins. It takes 5 seconds to credit the reward manually, but they prefer to rob their users. Give me my reward!

9. september 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 1 av 5 stjerner

This site is cheating

This site is cheating. If rewards are low they pay them. If rewards became bigger they find reason to stop pay you. First time I was not paid I decided probably it was my mistake. But on the third time I understand that I do what they need and they didn't pay.

27. august 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 5 av 5 stjerner

Problèmes pour récupérer mes codes

J'avais des problèmes pour récupérer mes codes tama et à deux reprises j'ai demandé de l'aide et chaque fois personne très agréable et réactive !

3. desember 2025
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Svar fra Secure Xsolla

Bonjour !

Nous sommes ravis d'apprendre que vous avez apprécié notre service d'assistance. Merci !

Vurdert til 1 av 5 stjerner

Great until something goes wrong.

I have been having an issue with a payment made via this site for a number of days now, and I am appalled at the way they handle customer support. Having to wait days for an answer only to be told that, despite being clearly stated in their own policy that a refund is possible, being denied and denied and told to wait another 5 days while someone "conducts an investigation" is not what I would consider to be good customer service.

Any other time I have made payments with this company everything has went alright, and I have made multiple transactions with them, at least 10 in the last few years.

My message would be that this company is great, until something goes wrong or you're sold something that is not as advertised, in which case, good luck.

Despite the reply to this review, their support has made no effort to engage with my complaints and simply sends the same AI-generated-looking email every time.

6. september 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your refund request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 3 av 5 stjerner

i have to unblock my account everyday…

i have to unblock my account everyday sigh.

7. september 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 5 av 5 stjerner

Precisei de Suporte

Precisei de uma ajudinha e me ajudaram bem rápido Ótimo atendimento

6. september 2026
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Svar fra Secure Xsolla

Olá!

Ficamos felizes em saber que você ficou satisfeito com o atendimento do nosso agente. Obrigado por comprar conosco!

Vurdert til 5 av 5 stjerner

I'm glad that they check and reward…

I'm glad that they check and reward players the gems they deserved

6. september 2026
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Svar fra Secure Xsolla

Hello!

Thank you for your kind words. We are happy you liked our agent's support. Thank you for your feedback!

Vurdert til 5 av 5 stjerner

Resolveu meu problema com o clube…

Resolveu meu problema com o clube fortnite com cartão de crédito, muito obrigado

5. september 2026
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Svar fra Secure Xsolla

Olá!

Obrigado por compartilhar sua experiência com nossa equipe de suporte. Ficamos felizes em saber que seu problema foi resolvido por um profissional.

Vurdert til 1 av 5 stjerner

anyone claiming that this customer…

Why is it that all the people claiming to have a good experiance with support there review is like there first review. does this not set off neon lightS TRUST PILOT come on hello wake up smell the coffee. anyone claiming that this customer service anything but useless is a liar. i have had multi problems with them i have a weekly subscribtion that they keep renewing every 6 days. that should be renewing every 7 days seeing its weekly but the steal 1 day out of each week. steal thats right that is what they do and that has been going on for 4 months now. if i ever get to talk to someone cant wait to hear or should i say how they going to explain why a weekly subscription gets paid every 6days wait there is 7 days in a week right? recently i was charged twice for a single purchase submitted a ticket over a week ago no response. go to where they claim 24/7 live help same thing no response. i submitted all the evidence they needed to solve this problem but they just ignore any attempts to contact them. there customer service does not exist what so ever. so all you people claiming different are actually getting paid for there reviews.

update 9/10 finally support contacted me and they refuse to give me refund they claim i got goods for both purchases but wont provide any proof your nothing but thiefs and im yelling so the whole world can see you for what you are THIEFS !!!!!

24. august 2026
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Svar fra Secure Xsolla

Hello!

We are sorry for the inconvenience regarding your request. If you have any further inquiries, please continue your communication with our support at help@xsolla.com.

Thank you.

Vurdert til 5 av 5 stjerner

legit payment

legit payment, supporter reply fast and fixed everything in a short time!

3. september 2026
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Svar fra Secure Xsolla

Hello!

Thank you for your positive reply and shopping with us. Please, do not hesitate to contact us again if you have any issues.

Vurdert til 5 av 5 stjerner

The support is amazing

The support is amazing, fast and very helpful with whatever issues you may have.

1. september 2026
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Svar fra Secure Xsolla

Hello!

We are thrilled that you liked our support. We appreciate your feedback. Enjoy the Game!

Vurdert til 5 av 5 stjerner

Amazing service

So i had an issue with my bank that they block the transaction because of security reasons , which is a good thing , but i would try multiple times then i get blocked in Xsolla coz i tried more than 3 times or something , i go to their discord & they would literally fix this in 5 minutes or less even , thank you so much for the great help , the fast response & the amazing service.

1. september 2026
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Svar fra Secure Xsolla

Hello Ahmad!

We appreciate your wonderful review. We work hard to meet expectation like yours, and we are happy to hear we were able to resolve your issues. Thank you and Enjoy the Game!

Vurdert til 5 av 5 stjerner

Hi I had a problem trying to buy stuff…

Hi I had a problem trying to buy stuff . Had a very quick response and then in less than 5 mins it was fixed
Awesome work

31. august 2026
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Svar fra Secure Xsolla

Hello!

We are glad to hear we were able to help you. Thank you for your kind words!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv