Złodziejstwo. Platności w toku przez nie wiadomo ile minut, pobiera pieniądze z konta. Po czym okazuję się, że transakcja nieudana, a pieniądze nie zwrócone. Druga sprawa jest taka, że blokują Ci plat... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Złodziejstwo. Platności w toku przez nie wiadomo ile minut, pobiera pieniądze z konta. Po czym okazuję się, że transakcja nieudana, a pieniądze nie zwrócone. Druga sprawa jest taka, że blokują Ci plat... Vis mer
Selskapet har svart
Io veramente sono sbalordito da che servizio ho ricevuto. Il migliore mai avuto servizio migliore. Sono rapidi, ti spiegano tutto passo passo, qualsiasi problema tu abbia ti aiutano e se sei esigente... Vis mer
Marta provided excellent customer service. She was able to locate an issue from three years ago and gave me clear next steps to get unblocked.
When my payment failed and I asked for help on discord, I received a prompt reply, and the issue was resolved in about 10 minutes! The speed of the response was particularly impressive
Selskapet har svart
Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.
15260 Ventura Boulevard Suite 2230 Sherman Oaks, 91403, Los Angeles, USA
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unacceptable 3-week delay on missing Blockpost gold
I completed the offerwall task "Pengudoku" honestly and strictly according to the rules back on 21.09.26, but Xsolla has been ignoring my support ticket for weeks. I already sent an email to with all the ironclad screenshots and proof attached, but received absolutely no help. My User ID is 2478447. I demand that a manager looks into my case immediately and manually credits my missing gold. If this is not fixed promptly, I will continue to escalate this complaint.

Svar fra Secure Xsolla
la chica de soporte me atendió al momento y me pudo solucionar el reembolso por un cargo no autorizado rápidamente, totalmente agradecido

Svar fra Secure Xsolla
I purchased the Voice.ai product and found that it did not work at all for me and the company refused to give me a refund. I will never buy anything from this company ever again.

Svar fra Secure Xsolla
I like that Xsolla is able to flag for any suspicious activity when cards are being used on multiple accounts. That type of security eases my mind, even when I'm doing the transactions. My first interaction earlier this week with Xsolla customer support wasn't the best, the person ended the chat fast and gave me an answer to my first issue but didn't try to resolve it. However, I contacted again today, and I had the pleasure speaking with Harresh. He was able to help me resolve the initial issue I was having and provided a solution and explanation which I appreciated. I think if I had to give a constructive criticism/feedback with this specific chat with him, it would be to look at the chat more carefully as I did send multiple screenshots and the correct ones that they had asked for and even quoted what he said because they were indeed correct. Even though he stated it was different. I know people can make mistakes but definitely try to doublecheck before saying I'm wrong. Maybe going forward, there could be a way for the Xsolla chat system to update and help to keep track of the screenshots sent so it's easier for the agent to track what's what. Otherwise, we resolved the issue and that's all that matters. Thank you!

Svar fra Secure Xsolla
İt was very helpful thank you so much for everything

Svar fra Secure Xsolla
Spamming daily on mail about faceit subscription expired. Once is enough, not every day need

Svar fra Secure Xsolla
Le service client est catastrophique, n'espérez aucun remboursement.

Svar fra Secure Xsolla
Un saludo para Dania una de las mejores asesoras me ayudó a hacer mis pagos los cuales no me dejaba casi me retiro del madouts2 si no es por ella me fuera ido para otro juego gracias Dania eres la mejor

Svar fra Secure Xsolla
MR stark franchement un homme très professionnel franchement bravo réponse rapide , problème résolu merci beaucoup mr stark un gros cœur ❤️ ❤️❤️❤️❤️❤️❤️❤️

Svar fra Secure Xsolla
SHOUT OUT TO IAN ONE OF THE CUSTOMER SUPPORT HE IS VERY HELPFUL I WOULD CRY RIGHT NOW THIS IS NOT A JOKE THIS IS SO MUCH HELP (XSOLLA IS THE BEST!)

Svar fra Secure Xsolla

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Thank you so much XSolla Support Team, especially to Yuyu for providing me a swift update! Grateful for your assistance and the great experience! Keep up the good work! ♥

Svar fra Secure Xsolla
Хороший ответ на заданный вопрос.
A good answer to the question asked.

Svar fra Secure Xsolla
Your games are harder to win. I have to spend much more money just to keep up. I have spent a lot of money on your games over the past two years, with nothing to show for it. I wonder if someone has hacked my account. I think I have much more left, but the next day it seems it's gone.

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Recently my rewards aren’t being given after purchase. I don’t know what the glitch is, but not getting rewards when purchased effects deadlines within the game and that is the frustrating part.

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The customer service is fast and it is really easy to use, would recommend and the people are very kind.

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I had a situation when I didn't get the credit that I paid for. When I sent my message to customer service it was addressed within 48 hours.

Svar fra Secure Xsolla
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.