I cannot praise this company enough. I ordered the Astorga Bracelet. This was received in good time. The quality of the bracelet was excellent and it came in very impressive packaging. The fit I ord... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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What a great product, originally ordered one, the purchased 4 more and have just ordered another. Great bracelets that you can mix and match with your outfits Like it states it can be worn swimmi... Vis mer
I initially ordered four items. Three were great but one had problems. Julia from Samos helped me troubleshoot, but when I still wasn't able to solve the issue, she promptly offered to replace the pro... Vis mer
I have purchased two orders from Samos and the products are fabulous. They look great and are hard wearing. My last order came with a damaged product. Communications with customer service were quick a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Minimalistic jewelry designed for fearless wanderers. Discover 150+ versatile rope / stone/ leather bracelets ready to follow you in your daily adventure.
Kontaktopplysninger
Frankrike
- samosjewelry.com
Ingen tidligere historie av å be om anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing customer service
Amazing customer service! Had a problem with one of their items and they came back to me straight away solving the issue immediately! I would definitely buy from them again! Great team thank you to Julia who helped me with my issue!
Great Quality & Service
I’m new to purchasing at Samos and it went that well I went back to order a 2nd time. The quality is amazing and all topped off with excellent communication, I can’t speak highly enough of Samos. Thank you
Great product and even better customer…
Great product and even better customer service. Thanks so much!
Do not buy from this website this is a scam, Julia will not respond if you ever ask for a refund. FYI you have to send back the item if you want the refund
STOPPPPPP SEARCH THESE BRACELETS IN TEMU BEFORE BUYING
ALL THESE ARE FAKE. LISTEN TO THE REAL REVIEWS HERE. ANOTHER CUSTOMER HAD THE SAME EXPERIENCE AS ME. OF COURSE THIS PERSON "JULIA" WILL SEND YOU ANOTHER BRACELETS TO MAKE UP FOF THE PRICE BUT IF YOU EVER CHOOSE TO RETURN JUST KNOW YOU LOST YOUR MONEY. THEY DO NOT OFFER RETURN.
ITS A SCAM AND TEMU, ALIBABA, AMAZON HAS THE SAME BRACELETS. ALL THE 5 STARTS REVIEWS REVIEWS ARE FAKE. "JULIA" IS DISHONEST AND WILL NOT ANSWER YOUR EMAIL. PLEASE DO YOUR SEARCH I PROMISE YOU WI FIND THESE IN ANOTHER WEBSITE MUCH MORE CHEAPER.
It will work if you like what you got. They will NOT end you back your refund even after you return your order back to them. I have proof that I sent back bracelet to a n address in Texas and Samos stopped answering my email. But thanks to my bank I just got my money back after reporting this fraud business. It's unbelievable IF anyone still undecided please search a little more and you'll see the same stuff in another ap for $2 while they are selling for $30 that's just stupid do NOT do it.
Great range of products and excellent…
Great range of products and excellent follow up service!
Wrong Size, My Fault
I made a mistake on the size I ordered and reached out to make an exchange for the correct size. My request was resolved same day, and the replacement is already on the way! Julia even said I can keep the wrong size one to give to someone else.
When I got my order and realized the…
When I got my order and realized the mistake that I didn’t know the color I ordered. I sent a request to exchange and Julia said to keep what I got and sent a new order.
Great service from this company
Great service from this company. I was speaking to Julia throughout following a problem with my order (customer fault 😊) and her/company response was amazing;beyond reasonable expectations .
I would buy from Samos ( I like the Greek name also) without hesitation .
Nice bracelets and great customer…
Nice bracelets and great customer service. Would buy again.
Great product and customer service was…
Great product and customer service was excellent! I love my new bracelet waiting on the other two to arrive.
Two replacement bracelets…
I ordered four bracelets under a 2 for 1 sale by Samos. The bracelets came promptly but two of them were just a touch too small for my wrist. I sent a note to Julia at Samos and she promptly arranged to replace those two with bracelets that fit my wrist. These two arrived promptly, are good looking and fit well. (In the meantime, she said I should keep the two that were originally sent. I was very pleased by the prompt and cooperative service that I received from Samos and would highly recommend purchasing from them.
Top Notch Service
I’m not someone to leave reviews but with service that my wife and I had through Samos, hard not to. I ordered the Alberca bracelet, minimal and classy. It’s been on since the day it arrived as it was my wedding gift from my wife a year ago. The clasp unfortunately rotated a few times and it would fall off, but ended falling off without me noticing in the moment. We reached out to purchase another one and a replacement was sent without hesitation. The quick, kind and seamless transactions with Julia were top notch, rare to find these days. Highly recommend anyone to support Samos, we will be purchasing more!
I ordered the wrong size but it wasn't a problem
I ordered the wrong size. Customer service rectified the problem quickly to my satisfaction. Great service. I'm now awaiting my replacement (larger) bracelets.
Very helpful and great service
Very helpful and great service. Made a mistake with the sizing , and there was no question about a replacement. It was sent in the post the day after my email.
Great service
Great service
Ordered the wrong size, but the speed and efficiency to rectify the problem was very professional. Bangles are great quality as well. Would highly recommend 👍🏼
Samos Jewelry exceeded my expectations
Samos Jewelry exceeded my expectations! Their customer service is outstanding—Julia made my exchange process smooth and hassle-free. The craftsmanship of their jewelry is stunning, with elegant and high-quality designs. Highly recommend them for beautiful pieces and excellent service!
Great product which looks and feels…
Great product which looks and feels like quality. Had emailed a question after purchasing and received a quick reply. Very happy with the purchase.
dropshipped crap from temu and no customer service to cancel
Just dropshipped crap from Temu which unfortunately I only realised after purchasing. Exact same bracelet and pictures are on Temu for £1 and it’s at a £30 markup on Samos.
Have requested the order be cancelled but not heard anything back, probably because they just want to not refund or cancel it to take the money. Shameful
Great customer service.
Love their products and great customer service. Solved my issue in a fast and satisfactory manner.
Great company to deal with
The bracelet I bought has started to fray and I contacted them about a replacement. They immediately responded and arranged a replacement. Great communication throughout the process even when for some reason there were issues with emails being received. I would recommend them to anyone
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