Sam was brilliant in helping arrange insurance. She was friendly, sweet, knowledgeable and took the time to explain all options clearly. She also went above and beyond throughout the process and made... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We phoned because our current insurer couldn't quote us for buildings and contents cover for our new house because it is a new build. Steph was brilliant and couldn't have been more helpful. She... Vis mer
Selskapet har svart
Sam has been incredibly helpful in helping us arrange our property insurance. They were extremely informative, friendly and went above and beyond to make sure we understood all of our options. We... Vis mer
Selskapet har svart
I spoke with Claire Ryalls last week, to arrange some Home and Contents insurance for a property I will be moving to shortly. Claire was extremely helpful, put me at my ease. A very good communicato... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Kontaktopplysninger
14 Melbourne Business Court, Millennium Way, DE24 8HZ, Derby, Storbritannia
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
5,0
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Home insurance
I spoke to Tom Griffin very helpful and polite explaining details and saved me money on my home insurance very good
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Richard
It’s great to hear that Tom was able to help you with your home insurance, explain everything clearly and save you some money too. We’re really pleased that you found him polite, helpful and easy to deal with.
We’ll make sure Tom sees your lovely feedback. He’ll be delighted to know that his help made such a positive difference.
I spoke to Tom over the phone he was…
I spoke to Tom over the phone he was very polite and tried to get us the best deal possible definitely will be not moving companies
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Thanks for sharing your experience. It’s great to hear that Tom was able to help you find the best deal available and made the process easy and straightforward.
We’re really pleased you were happy with the service and have decided to stay with Safe & Secure. We’ll make sure Tom sees your feedback.
Thanks again for your continued support and for taking the time to leave a review.
Home Insurance Quote (Hayley G)
I dealt with Hayley G, when sorting my home insurance. She ensured that the process was quick and smooth throughout, and also found me a much better deal than my renewal price, saving me some money. Would reccomend.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Ben
It’s great to hear that Hayley made arranging your home insurance so easy and managed to find you a better price than your renewal.
We’re really pleased you were happy with how smoothly everything was handled and that Hayley was able to help you save some money along the wa
Amazing Service
I was assisted by Sam, and her professionalism truly stands out. Her customer service feels genuinely caring, and she’s always easy to reach whenever support is needed. She consistently goes above and beyond to help. Thank you, Safe and Secure, for having such an exceptional team member who delivers outstanding service.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Ahmed
Thank you so much for your wonderful review!
We’re delighted to hear that Sam provided such a professional, caring and supportive service. It’s fantastic to know that she was always there when you needed assistance and went above and beyond to help.
Home insurance
I had a meeting with Sam Licence today 14.09.26and she was patient with me and explained clearly the services you provided. As result I was able to choose the company for my home insurance. I was very happy with her service
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that Sam was patient, helpful and took the time to clearly explain the services we provide. We understand that choosing the right home insurance can be an important decision, so it’s fantastic to know that Sam made the process straightforward and gave you the confidence to make your choice.
We’ll be sure to pass your kind comments on to Sam
Great service from Hayley G…
I had a very useful conversation recently with Hayley G at Safe and Secure Home Insurance. She managed to get me better cover than my current policy at a significantly lower price. She was clear, polite and very easy to follow. Very satisfied with her professionalism
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Rona
We’re absolutely delighted to hear about your experience with Hayley. It’s wonderful to know that she was able to find you better cover at a significantly lower price, while making everything clear and easy to understand.
Hayley will be thrilled to hear your kind words. She always takes the time to make sure our customers feel comfortable and confident with their insurance choices, so it’s lovely to know that this came across during your conversation.
Thank you for choosing Safe and Secure Home Insurance and for taking the time to share your experience. We really appreciate it! ❤️
Renew of policy saved me money
The whole renewal process was carried out in a very timely and friendly manner by Jason Stevenson. All matters were dealt with very politely and I clearly understood what was being done. After all items had been covered Jason advised that I would be able to take out the insurance with a different company which was less expensive after allowing for a couple of relevant changes.
11. september 2026
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Svar fra Safe&Secure Home Insurance Services Limited
Dear Brian
We’re really pleased to hear that Jason made your renewal experience so straightforward, friendly and easy to understand. It’s especially great to know that he took the time to go through everything carefully and then looked at alternative options to make sure you were getting the right cover at a better price.
Jason made the process extremely easy
Jason made the process extremely easy. He managed to find me a great quote that covers everything I need for my home insurance. Will be renewing again with Safe & Secure next year.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Tom
It’s so lovely to hear that Jason made your home insurance renewal such a simple and positive experience.
We’re really pleased that he was able to find you a great quote with all the cover you needed, while making the process easy from start to finish. It’s exactly the kind of service we want our customers to receive.
Jason was very professional and polite…
Jason was very professional and polite .
After my insurance went up exponentially
He found a new company that met my needs at a better price .
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Sheelagh
It’s wonderful to hear that Jason was able to turn what must have been a frustrating situation into a much more positive experience.
We’re so pleased that he took the time to understand what you needed and found a new policy that offered the right cover at a better price. Being professional, polite and genuinely helpful is so important to us, and it’s lovely to know that Jason delivered exactly that.
We’ll make sure he sees your kind words and we know he’ll really appreciate them.
Had Safe & Secure recommended to me for…
Had Safe & Secure recommended to me for Buildings and Content Insurance. Was so glad I contacted them. Dealt with the lovely Claire. Professional, knowledgeable and very helpful. So easy to deal with. Answered my questions, offered advice to help me decide on my requirements. Would highly recommend this company. Now paying half what I was paying for previous policy with more comprehensive cover. Thank you Claire, you saved me a lot of time and stress ⭐️⭐️⭐️⭐️
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Sue
Thank you for such a wonderful review. We’re genuinely delighted to hear how positive your experience was with Safe & Secure.
It’s fantastic to know that Claire made everything so easy for you. Taking the time to understand what you need, answer your questions and offer honest advice is exactly what we want our customers to experience.
And saving you around 50% while giving you more comprehensive cover is a brilliant result! We’ll be sure to share your kind words with Claire. She’ll be so pleased to know that she saved you both money and the time and stress that can come with arranging insurance. ⭐️
Thank you for recommending Safe & Secure and for putting your trust in us. It really means a lot to the whole team! ❤️
I worked with Sam - brilliant
I worked with Sam, she was brilliant. Very knowledgable, kind, explained all very clearly. Highly recommend. Made a confusing process very simple. Thank you.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
We’re really pleased that you found Sam knowledgeable, kind and clear in her explanations. Helping our customers feel comfortable and confident in their choices is so important to us.
We’ll make sure Sam sees your kind words. She’ll be absolutely delighted to know how much you appreciated her help.
I spoke to Hayley G and it was an…
I spoke to Hayley G and it was an awesome experience, she was great. I ended up saving hundreds of pounds on my renewal. It made me realise how unusual the experience of using Safe and Secure is - dealing with a real person and getting amazing service. I've been I'm using them for 10 years and will continue to do so.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Wow - Thank you so much for such a fantastic review and, most importantly, for being a Safe & Secure customer for the past 10 years!
We’re absolutely delighted to hear that Hayley made such a great impression and was able to save you hundreds of pounds on your renewal. It’s wonderful to know that you appreciated being able to speak to a real person and receive the personal service you deserve.
Ten years is a long time to put your trust in a company, so hearing that you plan to continue with us really does mean a lot. We’ll make sure Hayley sees your lovely feedback. She’ll be thrilled to know she made your renewal such a positive experience.
Thank you again for your continued loyalty and support. We genuinely appreciate it! ❤️
Really helpful
Nathan was super helpful walking me through policy options, add-ons and extras. He made the whole process incredibly straightforward.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Many thanks Tony
Hayley G was very helpful and was a…
Hayley G was very helpful and was a pleasure to deal with and sorted out a good price for our house insurance
11. september 2026
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Svar fra Safe&Secure Home Insurance Services Limited
Many thanks Brett
This is the second time I’ve used…
This is the second time I’ve used Nathan Ball and can not recommend him enough. He explains everything and nothing is too much. Thank you
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Nathan
It’s fantastic to hear that this is the second time you’ve worked with him and that he continues to provide such a great experience. We’re really pleased that Nathan takes the time to explain everything clearly and makes sure you feel comfortable throughout the process.
We’ll be sure to pass your kind words on to Nathan. Knowing that customers choose to come back to him is a wonderful compliment and we know he’ll really appreciate it.
Spoke to Jas and he was amazing
Spoke to Jas and he was amazing. Explained everything to a great level and was still quick and efficient.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Many thanks Oliver
5stars for Claire
Excellent service from Claire, made the process much easier to understand after taking out a new policy
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Thank you Philip
Home Insurance Renewal
Hayley Gadsby dealt with my renewal helpfully, professionally and speedily. She went through the questions without complications. All was completed within 10 to 15 minutes. There was positivity all the way. She was a pleasure to deal with.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Thank you!
We love hearing feedback like this, especially when a customer tells us their renewal was handled with such a positive attitude from start to finish.
Hayley will be delighted to hear that you found her helpful, professional and speedy, while still taking the time to make sure everything was clear. Making insurance feel simple and hassle free is something we really care about.
Spoken with Tom G a few weeks back but…
Spoken with Tom G a few weeks back but didn't have a completion date. He swiftly sorted my house insurance out when I was ready and directed me to the relevant departments. Highly recommend Tom for helping me out of a stressful situation and beating the deadline I had. Excellent customer service 5* from me
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Maria
We’re really pleased to hear that Tom was able to step in and make things easier when you were under pressure. Having to arrange home insurance around an important deadline can be stressful, so it’s fantastic to know that Tom acted quickly, guided you to the right teams and helped get everything sorted in time.
It’s especially lovely to hear that his support made a difference during what sounds like a stressful situation. We’ll make sure Tom sees your kind words. He’ll be delighted to know that his service earned a well deserved 5 stars!
Spoke to Tom who was very helpful and…
Spoke to Tom who was very helpful and understanding of my home insurance needs and he managed to save me some money which is always welcome nowadays very pleasant young man nothing too much trouble so if you need home insurance speak to Tom you wont be dissapointed
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Sue
It’s great to hear that Tom was able to help you find the right home insurance while also saving you some money.
We’re really pleased that he took the time to understand what you needed and made the whole process feel easy and comfortable. We know how important it is to have someone who is happy to answer questions and make sure you’re getting the right cover without any unnecessary hassle.
We’ll definitely pass your lovely comments on to Tom. He’ll be pleased to know that his friendly and helpful approach made such a positive impression.
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