Safe&Secure Home Insurance Services Limited Anmeldelser 

6 218
•
TrustScore 5 av 5

5,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Sam was brilliant in helping arrange insurance. She was friendly, sweet, knowledgeable and took the time to explain all options clearly. She also went above and beyond throughout the process and made... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We phoned because our current insurer couldn't quote us for buildings and contents cover for our new house because it is a new build. Steph was brilliant and couldn't have been more helpful. She... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Sam has been incredibly helpful in helping us arrange our property insurance. They were extremely informative, friendly and went above and beyond to make sure we understood all of our options. We... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had an excellent experience with Safe And Secure. Nathan was friendly, professional and responsive. He helped me find a great home insurance quote to match my needs, and shared many different option... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Boligforsikringsselskap
  2. Forsikringsmegler
  3. Grunneierforsikringsselskap
  4. Leieforsikringsbyrå

Skrevet av virksomheten

Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.


Kontaktopplysninger

5,0

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

5,0

Alle anmeldelser

(6 218)

2 482 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Tom G helped save me a decent some of…

Tom G helped save me a decent some of money on my home insurance, I would recommend his services.

18. september 2026
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Dear Charlie

Thank you for taking time to review us and we are delighted we saved you money. Look forward to helping again next year.

Vurdert til 5 av 5 stjerner

Easy to switch insurance policies for a…

Easy to switch insurance policies for a lower rate . Tom made the process easy and explained everything really well along the way . Thanks ☺️

18. september 2026
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Great to know we made it so easy and straightforward Katie

Vurdert til 5 av 5 stjerner

Best support amd professionalism ever!

I would like to express my sincere appreciation for the exceptional service provided by Sam. While my rating is limited to five stars, her professionalism and courtesy are truly deserving of ten. She demonstrated remarkable patience and expertise, consistently providing clear communication and proactive updates throughout the process. Furthermore, she successfully secured the most advantageous insurance quote for our requirements. I am thoroughly satisfied with her performance and highly recommend her services. Thank you, Sam, for your outstanding support.☺️🌟

18. september 2026
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Wow - what a fabulous review for us to receive and for Adviser Sam to read. Many thanks and we look forward to helping again at renewal stage!!

Vurdert til 5 av 5 stjerner

We were recommended S&S by our mortgage…

We were recommended S&S by our mortgage broker. Sam handled everything professionally. Very impressed by Sam keep up the good work 👍🏻

17. september 2026
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Thank you Arron for your 5 star feedback - much appreciated!

Vurdert til 5 av 5 stjerner

Jason was brilliant

Jason was brilliant, enthusiastic and helpful.

Great customer service!!

17. september 2026
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Amazing!

Vurdert til 5 av 5 stjerner

Highly recommend!

I spoke with both Hayley and Sam, they were really lovely and helped set up home insurance for my new house. They were both incredibly helpful and found a brilliant deal and sorted it all out over the phone. I would highly recommend this company!

17. september 2026
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Thank you Hannah - both Hayley and Sam will be thrilled by the feedback - much appreciated!

Vurdert til 5 av 5 stjerner

Sam is the perfect representation of…

Sam is the perfect representation of what customer service should be like . 11/10, helped me with all my questions and was straight forward, would give her 6 stars if I could.

17. september 2026
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We love an 11/10 Ahmad - many thanks!

Vurdert til 5 av 5 stjerner

Sam was very informative made it vey…

Sam was very informative made it vey easy for me to change and saved me a good amount. Absolutely brilliant. Thanks Sam 😊

17. september 2026
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Dear Katie

What super feedback for Adviser Sam to receive - many thanks!!!

Vurdert til 5 av 5 stjerner

Jason was extremely friendly and…

Jason was extremely friendly and helpful. Safe and secure called me when it was time for my insurance renewal and he sorted everything out. 10/10

17. september 2026
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Dear Rebecca

Thank you so much for your fantastic review.

It’s wonderful to hear that Jason provided such an excellent service when arranging your insurance quote.

We’re really pleased the whole process was straightforward and stress free for you.

Thank you again for your kind words and for recommending Jason and the team. We’ll make sure he sees your lovely feedback. ⭐

Vurdert til 5 av 5 stjerner

Hayley G

Hayley G. provided an excellent service when arranging my insurance quote. Not only was the quote significantly cheaper than my previous one, but the whole process was straightforward and stress-free. Hayley was extremely helpful throughout, taking the time to answer my questions and explain everything clearly. Her friendly, polite, and professional manner made the experience very pleasant. I would highly recommend Hayley and the company to anyone looking for great customer service and competitive insurance prices. Thank you, Hayley!

17. september 2026
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Dear Ketan

Thank you so much for such a wonderful review.

It’s lovely to hear that Hayley was able to make everything straightforward and stress free, while also finding you a much more competitive price than your previous insurance.

Taking the time to answer questions and make sure everything is clearly explained is so important, so it’s fantastic to know you felt supported throughout.

We’ll make sure Hayley sees your kind words, they’ll mean a lot to her. Thank you again for choosing us and for recommending Hayley and the team. ⭐

Vurdert til 5 av 5 stjerner

Hayley Gadsby was very professional

Hayley Gadsby was very professional, kept following up until we resolved. Great Consumer Duty demonstrated from start to conclusion.

16. september 2026
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Many thanks Yemi

We are very proud of the quality of the service we provide, and appreciate you recognising that as part of your review.

Vurdert til 5 av 5 stjerner

Hayley G was super friendly

Hayley G was super friendly, polite, professional and new her stuff, found me a great quote which offered the same as I had before and I got another insurance on top and even together it was a better quote, I am really happy with the service I received and would happily recommend. Thanks Hayley G

16. september 2026
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Dear Lorna

Many thanks for the detailed and positive review of the service you received from us.

We are also delighted that you would happily recommend us.

Vurdert til 5 av 5 stjerner

Great support from Tom

Great support from Tom who went above and beyond to make me the best offer possible.

16. september 2026
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Amazing - thank you

Vurdert til 5 av 5 stjerner

Claire was an absolute superstar!

Claire was an absolute superstar!A huge thank you to Claire at Safe & Secure Home Insurance Services Limited. She has been brilliant helping us sort out our home insurance for when we move in October. She took all the hassle out of the process and gave us total peace of mind. Excellent communication and wonderful service! Would highly recommend ❤️

16. september 2026
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Wow Melissa - what a super review for us to receive and to read - many thanks for taking time to write it and share online.

Vurdert til 5 av 5 stjerner

Had a great experience with Tom G

Had a great experience with Tom G - he has kept in touch and made the whole process as easy as it could possibly be.

16. september 2026
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Amazing feedback for us to receive

Vurdert til 1 av 5 stjerner

Never told me that there would be a…

Never told me that there would be a credit check done
Hard search been added to my credit file
Credit score dropped by 76
Evidence can be provided

10. september 2026
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Dear Steve

We are profoundly sorry that you were unhappy with the communication in regards to the checks that all insurance companies do when you pay monthly. This has been looked at with urgency as not been an issue before.

The insurance provider have stated that in the wording of the documentation it references that "Premium Credit Limited may use a credit reference agency to carry out credit and anti-money laundering checks. A record of the search may show on the policyholder's credit file and will be visible to third parties. This is in line with our responsibilities and PCL's credit and anti money laundering checks. All Insurers that use a Premium Credit facility have similar as its essentially a loan facility."

Adviser Jason who helped you, will come back to you as quickly as possible to see if anything can be done in regards to the score impact.

We hope this reassures. Kind Regards.

Safe&Secure Home Insurance

Vurdert til 5 av 5 stjerner

Great advice from Haley G

Great advice from Haley G, many thanks. I have not received any incentive to write this review, it is genuine.

15. september 2026
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Many thanks Neville

Vurdert til 5 av 5 stjerner

Buildings and Contents quote

My husband and I spoke to Claire today to help us with our Home and Contents Insurance. She was very helpful and managed to get us a quote of a lot less than our existing Insurers. She made the experience very quick and easy and we would thoroughly recommend it to others.

15. september 2026
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Dear Both

Thank you so much for your lovely review.

We’re delighted to hear that Claire was able to help you and your husband find a much more affordable quote for your Buildings and Contents Insurance. It’s fantastic to know that she made the whole experience quick, straightforward and easy for you both.

Finding the right cover at a price that works for you is so important, and it’s great to hear that Claire made such a positive difference.

We’ll be sure to share your kind words with Claire. She’ll be really pleased to know how much you appreciated her help.

Vurdert til 5 av 5 stjerner

Home insurance

I spoke to Tom Griffin very helpful and polite explaining details and saved me money on my home insurance very good

15. september 2026
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Dear Richard

It’s great to hear that Tom was able to help you with your home insurance, explain everything clearly and save you some money too. We’re really pleased that you found him polite, helpful and easy to deal with.

We’ll make sure Tom sees your lovely feedback. He’ll be delighted to know that his help made such a positive difference.

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