Sam was brilliant in helping arrange insurance. She was friendly, sweet, knowledgeable and took the time to explain all options clearly. She also went above and beyond throughout the process and made... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We phoned because our current insurer couldn't quote us for buildings and contents cover for our new house because it is a new build. Steph was brilliant and couldn't have been more helpful. She... Vis mer
Selskapet har svart
I spoke with Claire Ryalls last week, to arrange some Home and Contents insurance for a property I will be moving to shortly. Claire was extremely helpful, put me at my ease. A very good communicato... Vis mer
Selskapet har svart
Sam has been incredibly helpful in helping us arrange our property insurance. They were extremely informative, friendly and went above and beyond to make sure we understood all of our options. We... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Safe&Secure are a Multi Award winning Home Insurance broker based in Derby. We provide a Fully Advised service for those customers that want a personal and professional touch in helping to arrange their Home Insurance. Safe&Secure provide a First-Class service with 32 insurance products to choose from which include household names such as Allianz, AXA, Ageas, Covea, Royal Sun Alliance and many more.
Kontaktopplysninger
14 Melbourne Business Court, Millennium Way, DE24 8HZ, Derby, Storbritannia
- 01332 200888
- stephanie.dunkley@safeandsecure.co.uk
- safeandsecure.co.uk
5,0
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Spoken with Tom G a few weeks back but…
Spoken with Tom G a few weeks back but didn't have a completion date. He swiftly sorted my house insurance out when I was ready and directed me to the relevant departments. Highly recommend Tom for helping me out of a stressful situation and beating the deadline I had. Excellent customer service 5* from me
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Maria
We’re really pleased to hear that Tom was able to step in and make things easier when you were under pressure. Having to arrange home insurance around an important deadline can be stressful, so it’s fantastic to know that Tom acted quickly, guided you to the right teams and helped get everything sorted in time.
It’s especially lovely to hear that his support made a difference during what sounds like a stressful situation. We’ll make sure Tom sees your kind words. He’ll be delighted to know that his service earned a well deserved 5 stars!
Spoke to Tom who was very helpful and…
Spoke to Tom who was very helpful and understanding of my home insurance needs and he managed to save me some money which is always welcome nowadays very pleasant young man nothing too much trouble so if you need home insurance speak to Tom you wont be dissapointed
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Sue
It’s great to hear that Tom was able to help you find the right home insurance while also saving you some money.
We’re really pleased that he took the time to understand what you needed and made the whole process feel easy and comfortable. We know how important it is to have someone who is happy to answer questions and make sure you’re getting the right cover without any unnecessary hassle.
We’ll definitely pass your lovely comments on to Tom. He’ll be pleased to know that his friendly and helpful approach made such a positive impression.
Im very happy with my new home insurance quote and the advisor was very helpfulnce quote
I wanted to get a cheaper home insurance that i had as the policy had gone up and i try to keep my expenses down as i am a pensioner and im happy with my new quote from Hayley G who was very helpful
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Susan
It’s lovely to hear that Hayley was able to help you find a more affordable home insurance option.
We completely understand how important it is to keep household expenses manageable, particularly when insurance premiums increase unexpectedly. We’re so pleased that Hayley took the time to understand your needs and find a quote that you were happy with.
We’ll make sure Hayley sees your kind feedback. She’ll be delighted to know that her help made the process easier and helped you save money.
Hayley G was fast and attentive
Hayley G was fast and attentive, thank you very much
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Many thanks!
Jason was very patient and courteous
Jason was very patient and courteous, and he explained everything really clearly. Great service – couldn't have asked for more!
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Ashley
Thanks for the great feedback. It’s lovely to hear that Jason was so patient and took the time to explain everything clearly.
We’re really pleased he was able to make the process so straightforward and provide the level of service you were looking for. We’ll make sure Jason sees your kind words.
Thanks again for choosing Safe & Secure and for taking the time to leave a review.
Jason was very helpful and clearly…
Jason was very helpful and clearly explained everything to me. I haven’t had such a good customer service experience for long time. Looking forward to hearing from Jason next year.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Anna
Thanks for such lovely feedback. It’s great to hear that Jason was so helpful and made sure everything was explained clearly.
Amazing, very happy.
Claire was so helpful, made everything easy to understand. Found me a great deal and was so kind. Highly recommend. Great service.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Many thanks Brandon - Adviser Claire will be delighted
Spoke with Jas from safe and secure
Spoke with Jas from safe and secure.
Made it really easy for me to understand and very clear. As a 1st time buyer I find things have been daunting but I was made to feel at ease and got a really good quote for a good price as well.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Lauren
Thanks for sharing this, it’s great to hear that Jas made the whole process feel so much easier for you.
Buying your first home can feel daunting, so we’re really pleased that Jas was able to explain everything clearly, put you at ease and find you a great quote at a good price.
We’ll make sure Jas sees your lovely feedback. Thanks again for choosing Safe & Secure and congratulations on your first home!
Just renewed my building and contents…
Just renewed my building and contents insurance with the help of Tom G at Safe&Secure. The whole process was straightforward and everything was explained clearly. They saved me over £200 on my renewal!
Brilliant service, highly recommended.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Simon
What a super review for us to receive and read, and Adviser Tom will be delighted that you found everything so positive and also saved you a very significant amount.
We look forward to helping again next year.
Reviewed my policy with Jason today it…
Reviewed my policy with Jason today it was quick and easy and saved me £20 month ...great friendly service,many thanks 👍
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Debbie
Huge monthly saving for you! We are so pleased that you found it friendly and quick.
Sam waa very helpful with everything…
Sam was very helpful with everything and made sure to keep regular contact with us while our house has kept getting delayed.
Great overall service
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Fabulous!
Thank you Jas
I talked to Jas today and he helped me with a home & insurance quote. He was very helpful and knowledgeable and I felt I was in safe hands.
Thank you Jas.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Christine
Thanks for the lovely feedback. It’s great to hear that Jas was able to make everything clear and easy to understand, especially when arranging home insurance can sometimes feel a little complicated.
We’re really pleased you felt you were in safe hands and were happy with the service Jas provided. We’ll make sure he sees your kind words.
Safe & secure was give me great service…
Safe & secure was give me great service & Hayley Gadsby was very friendly & give me great advice on my policy's .
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Michael
Thanks for the great feedback. We’re really pleased to hear that Hayley was friendly, helpful and able to give you advice that was clear and easy to understand.
It’s great to know you were happy with the service and felt well looked after. We’ll be sure to pass your kind comments on to Hayley.
Tom G was very helpful and professional…
Tom G was very helpful and professional save mt time and money many thanks
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Thank you!
Jas was a friendly and helpful…
Jas was a friendly and helpful individual, explained all elements of my new policy in great detail very happy with the price and service
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Many thanks Maria
Claire Ryalls was excellent
Claire Ryalls was excellent. She helped us with our home insurance for our new house, came in cheaper than our previous provider and exceptionally polite. 10/10 customer service
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Charlie
Thanks for sharing such lovely feedback. We’re really pleased to hear that Claire made the process so easy and provided such a high level of customer service.
It’s great that she was able to arrange your home insurance at a better price than your previous provider while making the experience so pleasant. A 10/10 is a fantastic compliment, and we’ll be sure to pass your feedback on to Claire.
Thanks again for choosing Safe & Secure and for recommending us.
Excellent service from Tom!I had a…
Excellent service from Tom G!I had a great experience working with him. He made the entire process incredibly straightforward and stress-free.
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
It’s great to hear that Tom G provided such a professional and efficient service and made the process straightforward from start to finish.
We’re pleased that he was able to make the experience simple and stress free for you. Providing clear and helpful support is something we pride ourselves on, so it’s fantastic to receive feedback like this.
Thank you for taking the time to share your experience. We’ll be sure to pass your positive feedback on to Tom.
Really helpful and efficient and…
Really helpful and efficient and managed to save some £££ too. Thanks Tom G for your help.
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Dear Becky
Thank you for sharing your feedback. We’re pleased to hear that Tom G was able to provide efficient and helpful support while helping you secure a saving on your insurance.
It’s great to know that you were happy with the service and the assistance Tom provided. We’ll be sure to pass your kind words on to him.
Claire was absolutely fantastic
Claire was absolutely fantastic. She helped me with everything, explained everything clearly step by step, and found me a really good home insurance deal. Great service from start to finish. Highly recommended!
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
It’s great to hear that Claire provided such a professional and helpful service from start to finish. We’re pleased that she took the time to explain everything clearly, answer your questions and help you find a suitable home insurance policy at a competitive price.
We’ll be sure to pass your positive feedback on to Claire. Thank you for taking the time to share your experience and for recommending Safe & Secure.
Professional and efficient
Professional and efficient. Easy to work with particularly around my time
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Safe&Secure Home Insurance Services Limited
Many thanks
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