I’ve been going to Rush in Leicester for almost a year and a half now and have only had positive experiences. Been dying my hair dark red since the beginning with Marina and she’s been able to make t... Vis mer
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Had an amazing experience at Rush Chichester, as always Laura did the best job with my hair. The whole salon is always so warm and welcoming and has such a nice atmosphere. Laura always manages to cre... Vis mer
I love working for Rush in Brighton! No two days are the same, we have wonderful clients, and everyone on the team is gifted and talented in their own unique way. Management is incredibly supportive... Vis mer
Extremely disappointed with @RushHair. Watford 😡 I got a balayage treatment done, and the results are not what I asked for.To make it worse, I emailed your customer service team over 5 days ago and s... Vis mer
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Informasjon om virksomheten
Kontaktopplysninger
19 Bedford Street, WC2E 9HP, Covent Garden, London, Storbritannia
- clientcare@rush.co.uk
- rush.co.uk
4,4
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Danielle Putney Rush is absolutely…
Danielle Putney Rush is absolutely amazing!!! She completely transformed a previous botched haircut into perfection. She took the time to really listen to what I wanted and was so warm and reassuring. Her skills truly show in her work and I could not be happier and will only ever go to Danielle now! I am also booking an appointment for my mum, I can’t recommend Danielle enough! 🩷
4. februar 2026
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Svar fra Rush Hair & Beauty
Hey Nikkita!
Thank you so much for taking the time to share this lovely feedback. We are so pleased to hear that Danielle was able to turn things around for you and make you feel listened to and reassured. It is great to know you are so happy with the result and that you would recommend her so highly. We look forward to welcoming you and your mum back to the salon again soon.
Warm Regards
Rush Hair & Beauty
Had a balayage a week ago now and so…
Had a balayage a week ago now and so happy with the results. Mel (senior stylist) done the balayage and Maz combed out the back comb with such patience and care. Thank you ladies for a great experience.
28. januar 2026
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Svar fra Rush Hair & Beauty
Hey Kristina!
Thank you so much for sharing your experience with us. We are really happy to hear you are loving your balayage and that Mel and Maz took such great care of you. Your kind words mean a lot to the team and we will be sure to pass them on. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Kim was friendly ,charming and very…
Kim was friendly ,charming and very helpful. She has a charismatic personality.
7. februar 2026
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Svar fra Rush Hair & Beauty
Hey Kathy!
Thank you for taking the time to leave such kind feedback. We are so pleased to hear that Kim made your visit enjoyable with her friendly and helpful approach. We will be sure to share your comments with her and the team. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Absolutely fantastic hair salon
Absolutely fantastic hair salon ! Kind, patient, and welcoming
13. desember 2025
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Svar fra Rush Hair & Beauty
Hey Jen!
Thank you so much for taking the time to leave us a five star review. We really appreciate your support and kind feedback, it means a lot to the whole team. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
FANTASTIC
I had a cut and colour today with Barney , he was great listened to exactly what I wanted and delivered , I would recommend anyone to go to Rush /East street , chichester , great salon lovely atmosphere ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️well done Barney⭐️⭐️⭐️⭐️⭐️⭐️🤩
6. februar 2026
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Svar fra Rush Hair & Beauty
Hey Justine!
Thank you so much for your lovely review and for sharing your experience with us. We are so pleased to hear that Barney listened to what you wanted and delivered a result you were happy with. Your recommendation means a lot to the team and we will be sure to pass on your kind words. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Disappointed
After waiting 25 mins, i was told that my stylist had only been given 1 hour for my appointment. She was very nice but after showing three photographs and saying that I wanted my hair to look different, I came out of the salon looking exactly the same.
My roots are still visible after a whole head of highlights. I received a discount for winter colour but I still expected a good result.
The stylist charged me £87 for what I would call a slight trim of the ends of my hair. She didn't touch my fringe which we discussed at length.
I'm so disappointed to pay £190 to not look like my hair has been touched.
Rush at Hammersmith W6
27. januar 2026
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Svar fra Rush Hair & Beauty
Hey Dawn,
Thank you for taking the time to share your experience. We are sorry to hear that your appointment did not deliver the change you were hoping for and that you felt rushed and disappointed with the result, particularly after discussing your expectations and reference photos. This is not the standard of service or outcome we aim to provide, and we understand how frustrating it must feel to leave without seeing a difference. We would appreciate the opportunity to look into this further, so please contact the salon at Hammersmith@rush.co.uk and a member of the team will be happy to assist. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Rush Kingston
I love coming to Rush Kingston.
I'm always welcomed by a lovely Claire and her team. They are all so friendly and wonderful. They work so hard and make sure that the client's needs are met. I had my hair done by Chris and it was fab 👌! For me personally Rush Kingston is the best salon I've experienced. Thank you guys. See you soon x
31. desember 2025
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Svar fra Rush Hair & Beauty
Hey Antonia!
Thank you so much for your lovely review. It means a lot to hear how welcome you feel with Claire and the team, and we are so pleased you had a great experience with Chris. Your kind words about the salon and the team’s care and hard work will be truly appreciated. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Richmond Rush Bennie and Natasha made…
Richmond Rush Bennie and Natasha made my mum and I feel really welcomed Natasha did a fantastic cut for my mum and she was super pleased with the result and Bennie gave me a great blow dry - friendly and welcoming staff will be back
10. januar 2026
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Svar fra Rush Hair & Beauty
Hey Rona!
Thank you so much for taking the time to share your experience. We are really pleased to hear that Bennie and Natasha made you and your mum feel so welcome, and that you were both happy with your hair. It is lovely to know the team created such a friendly and positive visit for you. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Nik cares about his clients
Nik took the time to understand my desired style and offer his expertise. It was clear his priority was to make sure I left the salon happy.
17. desember 2025
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Svar fra Rush Hair & Beauty
Hey Robert!
Thank you for sharing your feedback. We are so pleased to hear that Nik took the time to understand your style and share his expertise, with your happiness as the priority. We really appreciate you taking the time to let us know and look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Great salon
Great salon, always 5 star service from Nik and the team. It’s a lovely environment and I’m always happy with my hair of course.
22. januar 2026
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Svar fra Rush Hair & Beauty
Hey Mark!
Hey Tania!
Thank you so much for the five star love. We really appreciate you taking the time to share it and are so happy you enjoyed your visit with us. Can’t wait to welcome you back again soon.
Warm Regards
Rush Hair & Beauty
Rush Reigate has a great vibe
Rush Reigate has a great vibe, upbeat on trend yet calm and relaxing.
Dominika is great, she took her time to listen and assess what would work for me and also focused on the quality of my hair and gave goid advice on treatments.
I now have a style I love and can manage and a lower maintenance blended colour.
The quality and health of my hair so much better, no more frizz or breakage. It adds a little extra to your bill, but so worth it, and they do have good offers and loyalty points to use for future visits.
Just perfect
2. januar 2026
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Svar fra Rush Hair & Beauty
Hey Debbie!
Thank you so much for taking the time to share your experience. We are really pleased to hear you enjoyed the atmosphere at Rush Reigate and that Dominika took the time to listen, give thoughtful advice and focus on the health of your hair. It is lovely to know you are happy with your style, colour and how manageable it feels, especially seeing such an improvement in condition. Your kind words mean a lot to the team. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Tom was brilliant!
I booked an appointment online with Tom at Rush Stratford.
He was so welcoming. I explained what I'd been doing with my hair, ponytail cuts, it really needed a good tidy up.
He did exactly what I wanted. Long layers and a bouncy blowdry. I will definitely be going back to him. I'm so happy with it.
17. januar 2026
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Svar fra Rush Hair & Beauty
Hey Lisa!
Thank you so much for your five star review. We really appreciate you taking the time to share your feedback and we’re glad you had a good experience with us. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Great team, great hair!
I always leave Rush Reigate feeling really pleased with my hair and the honest, helpful advice about colour and cut.
20. desember 2025
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Svar fra Rush Hair & Beauty
Hey Leeanne!
Thank you for leaving us a 5 star review. We appreciate your support and are so pleased to know you had a great experience with us. We look forward to welcoming you back again soon.
Warm Regards
Rush Hair & Beauty
I've had my hair cut at Rush Brighton…
I've had my hair cut at Rush Brighton for a number of years and am always very happy with the result.
The staff are always very welcoming, friendly, and professional. I would highly recommend Rush to anyone.
20. desember 2025
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Svar fra Rush Hair & Beauty
Hey Keith!
Thank you for leaving us a 5 star review. We appreciate your support and are so pleased to know you had a great experience with us. We look forward to welcoming you back again soon.
Warm Regards
Rush Hair & Beauty
Lack of price transparency and bad customer service
I showed the stylist a clear reference photo of exactly what I wanted and explained that I needed my roots covering. I was advised to have a glossing service, something I had never had before and knew nothing about. I trusted the stylist’s recommendation.
When it came time to pay, an extra £65 was added for the glossing service. This additional cost was never explained during the consultation and I was not told it was a separate charge or excluded from the advertised 50% colour promotion. The “discount” was effectively clawed back by adding this undisclosed surcharge.
Unsurprisingly, my roots have already faded and the service has not delivered what I wanted.
When I tried to resolve this amicably and requested a refund of the undisclosed £65 charge only, the person I spoke to was defensive and hostile. I was pressured to return to the salon despite making it clear that I no longer felt comfortable doing so. They also stopped responding to me.
Charging customers for additional services without clear prior consent is unacceptable. Based on both the service and the way my complaint was handled, I will not be returning and cannot recommend this salon.
20. desember 2025
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Svar fra Rush Hair & Beauty
Hey Nicki,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience did not meet expectations, both in terms of the service outcome and how the situation was handled afterwards. This is certainly not the experience we want any client to have, and we understand how frustrating it is to feel disappointed after placing trust in a professional recommendation.
We appreciate you highlighting your concerns around consultation, transparency of pricing, and consent for additional services. Clear communication is extremely important to us, and feedback such as yours helps us identify where we need to improve. We are also sorry to hear that the result did not last as expected and that your attempts to resolve the issue left you feeling uncomfortable.
Your comments have been shared with the salon management team so they can review what happened and ensure lessons are taken forward. We take all feedback seriously and use it to help improve our service and client experience.
Thank you,
Rush Hair & Beauty
Staff at Rush Brighton are amazing
Staff at Rush Brighton are amazing. Cuts, washes and blow drys always carried out professionally. They always manage to create a warm and welcoming vibe at each visit. Always welcomed with a hot cup of tea and biscuits. I have been going there for years now and always happy. Would highly recommend.
12. januar 2026
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Svar fra Rush Hair & Beauty
Hey Ree!
Thank you so much for your kind words. We’re really pleased to hear that our team at Rush Brighton make you feel welcome and that you’re happy with your visits. It’s wonderful to know you’ve been with us for years and we look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Good service
Good service . Nice coffee or bucks fizz at xmas. Lovely hair wash. Great blowdry.
5. desember 2025
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Svar fra Rush Hair & Beauty
Hey Charlotte!
Thank you so much for your 4star review. We really appreciate your support and are so pleased you enjoyed your visit. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
I love the people here
I love the people here and most of all I can trust them every time to make my hair look great
17. desember 2025
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Svar fra Rush Hair & Beauty
Hey Rachel!
Thank you so much for your five star review. We really appreciate your support and are so pleased you enjoyed your visit. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Colour specialist
Nik, is an absolute genius when it comes to my hair. Cut and colour is always fantastic alongside the relaxed atmosphere. I can’t recommend highly enough.
6. desember 2025
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Svar fra Rush Hair & Beauty
Hey Mark!
Thank you so much for your five star review. We really appreciate your support and are so pleased you enjoyed your visit. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
Love Rush Reigate
I can’t recommend this salon enough, Gemma is fantastic -so friendly, warm, and genuinely personable. I’m someone who never really knows what to do with my hair, and Gemma is always full of great suggestions, talking me through options and helping me figure out what will work best. She really listens, especially when it comes to length, and I always leave feeling amazing and really happy with the result.
The whole team also deserves a special mention for how wonderful they were with my daughter’s first haircut. She has very curly hair, and they made the experience so special for her, the full treatment, lots of care and attention, and such a lovely atmosphere. They made her feel truly celebrated, and it meant so much to us.
A fantastic salon with a talented, caring team. Highly recommend!
4. august 2025
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Svar fra Rush Hair & Beauty
Hey Katie,
Thank you so much for sharing such lovely feedback. We’re so pleased to hear how well Gemma looks after you and that she takes the time to guide you through options and really listen to what you want. It’s also wonderful to hear that your daughter’s first haircut was such a special experience and that the team helped make her feel comfortable and celebrated. Your kind words mean a lot to us and we really appreciate the recommendation. We look forward to seeing you again soon.
Warm Regards
Rush Hair & Beauty
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