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Rose & Caramel Anmeldelser 

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TrustScore 4 av 5

4,0

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My fake tan was damaged in transit but I received the best customer service I have experienced all year! It was no problem at all for them to ship another one to me and they apologised so sincerely fo... Vis mer

Vurdert til 5 av 5 stjerner

Speedy delivery & very prompt customer service reply when emailed regarding a question. Haven't tried the tan as yet but will be this weekend & look forward to the results as it has come highly re... Vis mer

Vurdert til 1 av 5 stjerner

TAN REMOVER IN EYES - CHEMICAL BURN. Got some in my eye and immediately painful. Had to get emergency optician appointment. Caused a chemical burn under my eyelid. Eyelid meant to be smooth but said i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had an incident with the tan i ordered but it was quickly resolved. Jody was very helpful, kind and understanding. I really recommend this brand🤍


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Om Rose & Caramel

Skrevet av virksomheten

At Rose & Caramel, we innovate, never replicate. With over 20 years of industry experience, our mission is to solve real tanning pain points through world-first solutions that deliver salon-quality results at home.

We’re proud creators of five world-first products, including Purity Excel, the 60 Second Tan Remover voted Best Self Tan Remover by Vogue and a consistent best-seller worldwide. Our formulas are multi award winning and trusted by professionals and first-time tanners alike.

Named Tanning Experts of the Year, our forward-thinking approach has set new standards in the industry. From express removers to skin-loving prep and aftercare, every product is designed to work as part of a full tanning system that gives flawless, streak-free results with zero compromise.

You can find us stocked on leading retailers like ASOS, Boots, PrettyLittleThing, Beauty Bay, and many more.

We’re more than a tanning brand. We’re beauty problem solvers creating smarter self-tan solutions that actually work.

VISIT WEBSITE SHOP VIRAL TAN REMOVER SHOP SELF TANNING

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4,0

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TrustScore 4 av 5

461 anmeldelser

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4 stjerner
3 stjerner
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1 stjerne

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Alle anmeldelser

(461)

70 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Purity excel tan remover

Purity excel tan remover is, hands down, the best tan remover I’ve ever used.
It works like a dream and doesn’t require intense scrubbing, nor does it leave any tan on at all.
5 ⭐ highly recommend

5. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Purity Excel, the best!

Purity Excel Tan Remover is the greatest thing to ever happen for tan removal and proper skin prep before my next tan. I use it around day 10 to take off my tan and it helps in that I don't have to scrub my skin red to get it all to come off so nicely. Love it, my go to and my highest recommended product for my clients!

14. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Give it ago you won’t be disappointed

I’ve been using Rose & Caramel Intensity 14% professional tanning solution in my home salon for several months now, and I couldn’t be more impressed. The results are always flawless—natural-looking, streak-free, and long-lasting. Clients love the even application and the fact that the tan fades beautifully without patchiness. The scent is pleasant and not overpowering. Customer service is also excellent—friendly, helpful, and quick to respond. Highly recommend for professionals looking for top-tier tanning products!

29. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best spray tan solution

Best spray tan solution , all my clients absolutely love the colour of the 12% bronze & olive. Highly recommend

29. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

COMPLETE DISAPPOINTMENT

I came across the Rose and Caramel tan eraser that has become a viral sensation and was looking forward to hopefully finding something that actually works quickly getting the stubborn tan off…..what a disappointment! It does NOT take the tan off in ‘60 seconds!’ More like 60 minutes!

I tried it first on its own but it did nothing then I tried it along with my usual tan eraser and it finally came off but with a LOT of scrubbing involved!

I think it all depends on the kind of tan you use in order for this to work.
For me it did absolutely nothing unfortunately.

Also arrived leaked in the packaging so wasn’t packaged well am afraid.

Won’t purchase again….back to the drawing board for me!

14. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best tan, best customer service 🩷

I’ve used rose and caramel for years now. I would NEVER go back to using a different brand of fake tan. The colours of the tan are absolutely gorgeous and the range of different applications make it easy to top up without brown sheets every night! Removal is so easy, I don’t spend hours scrubbing in the bath like I used to. One of my orders was recently lost by Royal Mail. Customer service was exceptional and they ensured a new package was sent out in time for my scrub and re application process. Best tan and best company 🩷

27. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Your loyalty and kind words mean the world to us! 💕 We’re so happy to hear that Rose & Caramel has been your go-to for years and that you love the colours, easy application, and hassle-free removal. We always strive to provide the best customer service, so we're glad we could sort out your order quickly! Thank you for being such a valued part of our community ✨

Rose and Caramel x

Vurdert til 5 av 5 stjerner

I am so impressed

I am so impressed,
been putting buying the remover and tan off as it is a little bit expensive however i regret not purchasing sooner, literally removes the most stubborn tan off in 60 seconds its incredible, no more scrubbing for hours.
Bonus points for the tan as well for being a sunbed brown rather than orange! Absorbs so fast , doesn't transfer , not sticky and smells insane, will be buying again!!

6. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Thank you so much for your amazing review! We're thrilled to hear that our remover worked so quickly for you and that you're loving the tan as well. We totally get the hesitation, but we're so glad you gave it a try and found it worth it! No more scrubbing for hours - just effortless removal and a gorgeous sun-kissed glow.

Rose and Caramel x

Vurdert til 5 av 5 stjerner

Amazing customer service

My items came through Royal Mail and unfortunately the tan remover I purchased had been stolen from the box. Contacted Customer services and they were so apologetic and understanding, rectified the issue instantly and had a replacement sent to me within a couple of days. Amazing service!

18. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I purchased some tanning products that…

I purchased some tanning products that I had some issues with I contacted Customer service spoke to Tasha she was amazing very knowledgeable and dealt with and resolved my query very efficiently
Fantastic service great products especially 60 second remover absolutely fantastic.

10. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Thank you so much for your kind words!

We're delighted to hear that you had a great experience with our customer service team. We’ll be sure to pass along your praise!

It’s also wonderful to know you’re loving our products, especially the 60-Second Remover.

If you ever need anything else, we’re always here to help!

Rose and Caramel x

Vurdert til 5 av 5 stjerner

Excellent

Love this company!

20. januar 2025
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Svar fra Rose & Caramel

Thank you so much! We truly appreciate your support and are thrilled to hear that you love our company. It means the world to us!

Rose and Caramel x

Vurdert til 5 av 5 stjerner

My absolute favourite tan!

My absolute favourite tan!! I’ve been a tan addict for years and tried all fake tans out there and I honestly couldn’t believe how amazing this Rose and Caramel tan was! I used the velvety one and it’s the darkest yet most natural tan that lasts for the longest time! I exfoliated yesterday after 7days and there was no buildup or dry patches whatsoever, I could have easily gotten away with another 2-3days. There is no horrible smell to it and also blends like a dream! Customer service also absolutely fantastic, I had an issue with Amazon order and Christina sorted it in no time and was super friendly! I highly recommend and will be purchasing again and again 🩷

22. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Thank you so much for your amazing feedback! 🩷 It truly means the world to us to hear that our Velvety tan is your absolute favourite and that you’ve had such a great experience with it. We put so much love into creating formulas that not only give a natural, long-lasting glow but also fade evenly, so it’s wonderful to know it’s working perfectly for you!

We’re also thrilled to hear that Christina was able to help with your Amazon order - I'll be sure to pass on your kind words.

Your support and recommendation mean everything to us, and we can’t wait to be part of your tanning routine again and again! ✨

Rose and Caramel x

Vurdert til 3 av 5 stjerner

Not the best but also not the worst

Not the best but also not the worst. First of they did not send all my items which made me chase them and have to wait another week for delivery.. when I put the tan on it came out green.. and it's very patchy even though it says no patches/streeks. The face drops are better but wow do they make you orange real quick not a natural tan at all.

2. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Thank you for sharing your feedback. We’re sorry to hear about your experience and truly appreciate you bringing these concerns to our attention.

We apologise for the inconvenience caused by the incomplete delivery. This is not the level of service we aim to provide, and we’ll be reviewing our processes to prevent such issues in the future.

Thank you again for your honest review - it helps us improve!

Rose and Caramel x

Vurdert til 5 av 5 stjerner

One of the best companies I have ever…

One of the best companies I have ever dealt with, I ordered the tan remover and unfortunately when it arrived it was busted due to the delivery of it. I emailed them and it was no problem at all to send out a replacement one even though it wasn’t their fault and didn’t have to replace it!
Thank you so much

11. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Thank you so much for your kind words and understanding! We're thrilled to hear that you consider us one of the best companies you've dealt with - it means a lot to us.

We’re sorry about the issue with your original order, but we’re always here to ensure our customers are happy and well taken care of. Thank you for giving us the opportunity to make it right. If you ever need anything else, don’t hesitate to reach out!

Rose and Caramel x

Vurdert til 1 av 5 stjerner

Really not worth the hype

Don’t know if I should laugh or cry🤣. Decided to come off the sunbeds a few months ago, shopped around for fake tans as of course I’m paler now, continually seen this brand on my tik tok and they do the velvety tan which is supposed to be olive based so no orange which is what I wanted. Tan arrived a 3 days ago so decided to give it a try today. WELL🤣🤣one pump and it was bright green so I decided maybe it will be better when on the skin… nope ahahaha. Shrek 2.0 I can’t. Definitely be going back to sunbeds the tan is AWFUL.

Reply -
Hi, I did use your survey and this was the tan that was recommended. Lots of tans are green undertones which I used to use all the time, but this tan was completely green. Hope this helps improve for the future. Thanks.

25. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rose & Caramel

Hi Ellie,

Thank you for sharing your feedback.

We’re sorry to hear the Velvety Tanning Mousse didn’t meet your expectations. This product is formulated with a green undertone, making it best suited for skin tones with warm undertones (such as pink and yellow).

We understand that not every tanning product suits all skin tones, which is why we’ve spent years researching and developing a range of tans tailored to different needs. To help customers find their perfect match, we’ve created a tan match quiz on our website, which can guide you to the best option for your skin tone.

If you’d like further assistance, please don’t hesitate to email our customer service team. They’d be happy to help you find a product that works perfectly for you.

Thank you again for your feedback, and we hope to assist you in having a great tanning experience!

Best regards,
Rose and Caramel x

Vurdert til 5 av 5 stjerner

Brilliant tanning products

Brilliant tanning products. This is my favourite one and used many times before as its the best on the market. Sinks in immediately, no smell and dries so quickly, what’s not to love. Also the delivery is always really quick.

20. oktober 2024
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Svar fra Rose & Caramel

Hi Lisa,

Thank you so much for your glowing feedback!

We’re thrilled to hear that our tanning product is your favourite and that it continues to meet your expectations.

We’re also glad you’re happy with our speedy delivery service. Your support and kind words mean the world to us, and we can’t wait to continue being your go-to tanning product.

Thanks again for choosing us!

Best wishes,
Rose and Caramel x

Vurdert til 5 av 5 stjerner

First class customer service

First class customer service. Went above and beyond to assist me with a query. I have absolutely no hesitation whatsoever in recommending Rose and Caramel. Haven't tried the item yet however I know that their customer service would sort any problem out, which I don't expect there will be a problem. Thanks so much, customer service as it should be!

28. oktober 2024
Anmeldelse skrevet uten oppfordring

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