My fake tan was damaged in transit but I received the best customer service I have experienced all year! It was no problem at all for them to ship another one to me and they apologised so sincerely fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Speedy delivery & very prompt customer service reply when emailed regarding a question. Haven't tried the tan as yet but will be this weekend & look forward to the results as it has come highly re... Vis mer
TAN REMOVER IN EYES - CHEMICAL BURN. Got some in my eye and immediately painful. Had to get emergency optician appointment. Caused a chemical burn under my eyelid. Eyelid meant to be smooth but said i... Vis mer
Selskapet har svart
I had an incident with the tan i ordered but it was quickly resolved. Jody was very helpful, kind and understanding. I really recommend this brand🤍
Informasjon om virksomheten
Om Rose & Caramel
Skrevet av virksomheten
At Rose & Caramel, we innovate, never replicate. With over 20 years of industry experience, our mission is to solve real tanning pain points through world-first solutions that deliver salon-quality results at home.
We’re proud creators of five world-first products, including Purity Excel, the 60 Second Tan Remover voted Best Self Tan Remover by Vogue and a consistent best-seller worldwide. Our formulas are multi award winning and trusted by professionals and first-time tanners alike.
Named Tanning Experts of the Year, our forward-thinking approach has set new standards in the industry. From express removers to skin-loving prep and aftercare, every product is designed to work as part of a full tanning system that gives flawless, streak-free results with zero compromise.
You can find us stocked on leading retailers like ASOS, Boots, PrettyLittleThing, Beauty Bay, and many more.
We’re more than a tanning brand. We’re beauty problem solvers creating smarter self-tan solutions that actually work.
Kontaktopplysninger
Unit 52 Halliwell Business Park, Rossini Street, BL1 8DL, Bolton, Storbritannia
- customercare@roseandcaramel.co.uk
- roseandcaramel.co.uk
4,0
Bra
461 anmeldelser
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Unfortunately it has arrived with a…
Unfortunately it has arrived with a crack in it and is therefore pouring from the bottom !
5. august 2025
Svar fra Rose & Caramel
Hi Lindsay,
We’re really sorry to hear your order arrived damaged! We know how disappointing that must be. It sounds like it has been damaged during transit, and we’d love to help get this sorted for you.
If you could reach out to our customer care team, they will help to resolve this issue for you.
Best wishes,
Rose and Caramel x
Sadly another tan with bold claims
Sadly another tan with bold claims! After 2 coats I managed a faint okish tan. But the worst part was the wear off!! It’s taken me nearly half a tub of remover to scrub my skin raw! This for me was extremely disappointing and costly 🥲
10. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Rose & Caramel
Hi Nicola,
We’re so sorry to hear you’ve had this experience, we never want our customers to feel disappointed with their purchase and would love to help you.
If you can reach out to our customer care team, they’ll be more than happy to guide you through the best way to get the results you’re looking for and offer support with your purchase.
Thank you for sharing your feedback, it helps us improve and make sure every tanning experience is a positive one.
Best regards,
Rose and Caramel x
Amazing results
Have never used fake tan and was so nervous but WOW I cannot recommend enough! And steaks I did have washed straight off in the morning! Over the moon with it will be ordering again and have recommended to everyone
25. juli 2025
Svar fra Rose & Caramel
Hi Hannah,
Thank you so much for your amazing review! We’re thrilled to hear your first tanning experience was such a positive one and even happier to know you’re over the moon with the results.
It’s lovely to hear you’ve already been recommending us to others, it means the world to our team. We can’t wait to see you back for your next order!
Best wishes,
Rose and Caramel x
I did not receive first but when…
I did not receive first but when contacted they made it right I received my purchase this week so it does work when you exfoliate with mite I will order again thank you
25. juli 2025
Svar fra Rose & Caramel
Hi Geraldine,
Thank you for your lovely review! We’re so glad our team could get everything sorted for you and that you’re enjoying your purchase.
We really appreciate your review and can’t wait to welcome you back for your next order!
Best wishes,
Rose and Caramel x
The products were perfect
The products were perfect, just as described! Tan was gorgeous and the mits were super soft.
25. juli 2025
Svar fra Rose & Caramel
Hi Elle-Mai,
Thank you so much for your lovely review! We’re delighted to hear you loved your tan and found the mitts super soft, exactly what we aim for.
We really appreciate your kind words and are so happy the products were perfect for you.
Best wishes,
Rose and Caramel x
Svar fra Rose & Caramel
Hi Kirsty,
Thanks so much for your feedback! We’re glad everything arrived on time and you had a positive experience.
Best wishes,
Rose and Caramel x
Svar fra Rose & Caramel
Hi Colin,
Thank you so much for your kind words! We’re thrilled you loved the product and delivery.
Best wishes,
Rose and Caramel x
Amazing my tan has come off so quick…
Amazing my tan has come off so quick than I thought ☺️
4. august 2025
Svar fra Rose & Caramel
Hi Nicole,
Thanks so much for your lovely feedback! We’re really glad to hear the tan remover worked quickly and exceeded your expectations!
Best wishes,
Rose and Caramel x
Love this ran remover
Love this ran remover. Best ever. Wouldn’t be without it!
21. mai 2025
Anmeldelse skrevet uten oppfordring
The best tan I have ever purchased
The best tan I have ever purchased - the amount of time I have been asked if ive been on holiday is unreal!
Looks natural and does not have that fake tan smell!
1. mai 2025
Anmeldelse skrevet uten oppfordring
I use the purity excel tan remover on a weekly basis.
I use the purity excel tan remover on a weekly basis and I cannot recommend it enough. The results after one application are amazing. Removes my tan effortlessly and not in an abrasive way. My skin is left feeling silky smooth and properly moisturised, ready for me to reapply my tan. Keep up the great work Rose & Caramel and keep those wonderful offers coming!
8. mai 2025
Anmeldelse skrevet uten oppfordring
Purchased extra dark and 60 second tan…
Purchased extra dark and 60 second tan remover. Both products are amazing and are now my go to every time.
18. april 2025
Anmeldelse skrevet uten oppfordring
The tan remover is so so good
The tan remover is so so good! Takes me a couple of coats to get it fully removed but it does do what it shows on the ad!
6. mai 2025
Anmeldelse skrevet uten oppfordring
Purchased the So So Dark Serum tan and…
Purchased the So So Dark Serum tan and as an Irish woman with extremely pale skin, I often find that tans don't add much colour, and need multiple applications. Well...look no further, this tan truly looks super natural and like a proper, two weeks in the sun, deeply developed natural tan. I won't be buying another tan ever again.
14. april 2025
Anmeldelse skrevet uten oppfordring
I buy the fake tan remover scrub
I buy the fake tan remover scrub, it is good but it does take quite a few applications and it doesn’t seem to remove th fake than like it shows in the pictures! Not sure if I am doing something wrong but I leave it on for 5 minutes but still have to do lots of applications and lots of scrubbing!
1. mai 2025
Anmeldelse skrevet uten oppfordring
Gorgeous colour
The tanning mousse was so easy to apply and gave an even gorgeous natural looking tan. The remover is also outstanding! No more scrubbing when you’re taking the tan off
7. mai 2025
Anmeldelse skrevet uten oppfordring
Tan Remover
The tan remover is incredible! I struggled for so long to find something that removed my tan properly, I was constantly patchy, but this is a game changer! Love it!!!
6. mai 2025
Anmeldelse skrevet uten oppfordring
best tan i have used easily applied and…
best tan i have used easily applied and an amazing colour.
6. mai 2025
Anmeldelse skrevet uten oppfordring
Great products and service
Great products and service, I love the tan remover 😍
6. mai 2025
Anmeldelse skrevet uten oppfordring
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