Ronseal Anmeldelser 783

TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Ronseal one coat forest green,not sure how this company is getting away with selling water to the public as paint,the worse paint I've ever used,one coat ? More like 3 still looks patchy,will be surpr... Vis mer

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Vurdert til 1 av 5 stjerner

Ronseals newest generation of pump fence sprayers is so poor. I have had one for years but lost it in a move. It required thorough cleaning and good maintenance but if you did that it worked well fo... Vis mer

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Vurdert til 1 av 5 stjerner

For almost £40 I would have expected the Ronseal pressure sprayer to have lasted more than 3 years. On contacting you to see if you would consider a goodwill replacement I was brushed off with patroni... Vis mer

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Vurdert til 5 av 5 stjerner

I bought a Ronseal Fence Sprayer two years ago. It was very easy to use. Towards the end of the first use, the end nozzle seemed to clog and stopped spraying, sending the fence covering out in... Vis mer

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Informasjon om virksomheten

  1. Malingsprodusent

Om Ronseal

Skrevet av virksomheten

Let's be honest. Most people don't enjoy DIY tasks. One job can turn into many. Fear not. The team at Ronseal are here to tell you exactly what you need to know to get the job done. As painlessly and as quickly as possible. And, the performance of our products mean it’ll be a while before you have to do the job again. That’s because, with Ronseal, you can be assured that our products perform exactly how we say they will. We keep our instructions and product descriptions as clear and straight-forward as possible. That way you know what you’re getting. And can be sure you choose the right tools for the job. That’s why Ronseal – Does Exactly What It Says On The Tin.

Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm

Get the job done right, first time!

Our product range covers:

Garden Woodcare
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.

Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.

We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.

Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

783 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 98 % av de negative anmeldelsene sine

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Vurdert til 1 av 5 stjerner

I've never seen paint like it...watery…

I've never seen paint like it...watery jelly, reminds me of school deserts, absolutely useless in application...I doubt I can return it either as it seems by all the reviews this is how the product should be, definitely doesn't do what it says on the tin... absolutely a waste of my hard earned money!

8. april 2025
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Svar fra Ronseal

Hi Tracey,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using our paint.

We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

Awful product

Awful product. Like others said, their One Coat has jelly-like consistency and nothing close to one coat only. We also got a refill pouch and it's absolutely useless, it's so watery it disappears as soon as you apply it.

7. april 2025
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Svar fra Ronseal

Hi Monika,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat.

We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

Definitely NOT one coat

Same as a lot of others on reviewing this product..... It says it needs just ONE COAT...... It's called Ronseal One Coat Fence Paint. Nope...... it needs at least 3 coats. I couldn't believe it and even caked it on, so thickly in areas to see if it made a difference. Nope. No difference. It's certainly not worthy of its name or claim to be One Coat.

5. april 2025
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Svar fra Ronseal

Hi,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had using Ronseal One Coat Fence.

We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

Used their new ‘One Coat Everywhere’…

Used their new ‘One Coat Everywhere’ product. Again water-based rubbish. Sold as durable, grease proof, can wash it down etc. Wiped once with a damp cloth, ever so lightly, and you can see the marks where the micro fibre cloth has marked the sheen in the paint.

It’s basically just cheap emulsion with clever branding. Does not perform how the labels would lead you to believe.

4. april 2025
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Svar fra Ronseal

Hi Neil,

Thank you for taking the time to bring this to our attention. We are so sorry to hear you are not satisfied with the quality of our One Coat Everywhere Paint.

We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

We would greatly appreciate the opportunity to discuss this further with you to try to find a resolution, we have requested further information so our customer service team can reach out.

Vurdert til 1 av 5 stjerner

Terrible Terrible product


Terrible Terrible product.

Ronseal fence life + 5 year ( safe)

This stuff is terrible. Just horrible runny jelly like substance, no matter how much you mix it. It just doesn’t stick to the brush or the wood. Coat after coat and the stuff just disappeared from the wood. It seems to be 90 % water with a hint of colour. Its just complete garbage. Will go with a different brand and restart as it’s just horrible and un usable.
I took one tub back to the shop as I originally though it was off but it appears this is just how it it.

1. april 2025
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Svar fra Ronseal

Hi Paul,

Thank you for taking the time to leave this review.

We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We have very high standards for our products, and this is not aligned with the expectations we have.

Our commitment to customer service is of the utmost importance to us, we’ve requested your details and would really like to get in touch to find out more in order to turn this experience around for you.

Vurdert til 1 av 5 stjerner

Graphite interior varnish

We purchased graphite interior varnish for our wooden living room floor after reading some reviews saying it was the best and you could walk across it in high heels and it wouldn't chip. My husband spent hours and a lot of money preparing the floor ready to varnish and he followed ALL directions on the tin whilst applying it. It came out really thick like paint and you couldn't see the wood grain through it. We thought that once it had time to soak in it would look different the next day. However it didn't, it was applied less than a month and it was already looking scuffed and chipped. It has now been 3 months since it was done and it looks like it's been down years.

18. desember 2024
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Svar fra Ronseal

Hi Matthew,

We’re grateful that you have taken the time to provide us with this important feedback.

We are so sorry to hear you are not satisfied with the quality of our interior varnish. We have very high standards for our products, and this is not aligned with the expectations we have.

We would greatly appreciate the chance to make this right for you, so we've requested your details to reach out personally and hear more about what has happened here.

Vurdert til 1 av 5 stjerner

WTF is this crap

How are Ronseal allowed to sell this?
And what exactly is it? It like painting using runny jelly, when comes into contact with a porous surface it evaporates instantaneously. Like a really bad magic trick.

28. mars 2025
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Svar fra Ronseal

Hi Matt,

Thank you so much for leaving this review.

We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion. We really value your feedback so we can continually work to make products that reach the high standards that both we and our customers expect of us.

Our commitment to customer service is of the utmost importance to us, we’ve requested your details and would really like to get in touch to find out more in order to turn this experience around for you.

Vurdert til 1 av 5 stjerner

Thousands of people cannot be wrong...!!

Anyone wishing to sign up to a Class Action claim against Ronseal products? Like the thousands and thousands of people told that they have not applied the product properly, its an insult having paid so much money to them for such inferior products! 5 year product promise?? They have stopped replying to me now, so it isn't ending here. Unlike Ronseal products, I promise to ensure a satisfactory result! I even have the backing of Trading Standards whom have advised the course of action I need to take.

24. mars 2025
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Svar fra Ronseal

Hi Bob,

Thank you for taking the time to leave this review.

We are so sorry to hear about the unsatisfactory experience you have had with Ronseal and that you are disappointed in the customer service you have received.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

meant to be one coat and 5 years…

meant to be one coat and 5 years weather proof should be renamed 100 coats and 5 months weatherproof spent a small fortune on the grey paint got the supposed one coat that guarantees to last 5 years all weather proof. its took 4 or 5 coats its like water yes weve stirred it shaken it etc and it all needs redoing again this year when it only got done in August
Don't waste your money

22. mars 2025
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Svar fra Ronseal

Hi Laura,

Thank you for taking the time to bring this to our attention. We're so sorry to hear that our Fence Paint hasn't lived up to your expectations on this occasion.

We have very high standards for our products, and this is not aligned with the expectations we have.

We'd really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Vurdert til 1 av 5 stjerner

Never again am I buying Ronseal

Never again am I spending £28 x 2 tins of ronseal slate coloured fence paint. I have 15 fence panels to paint and 1 panel is taking 4 coats and it still needs another 1 or 2.. DONT WASTE YOUR MONEY ON TINS OF WATER.. IT WILL TAKE YOU FOREVER!!!!!

18. mars 2025
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Svar fra Ronseal

Hi Jamie,

Thank you for taking the time to leave this review. We're so sorry to hear of the disappointing experience you have had using our Fence Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

I bought a tin of Ronseal"10 year

I bought a tin of Ronseal"10 year, performance guarantee weatherproof wood paint" recently and I am very disappointed. I am not a professional but have done enough painting to be able to gauge a good enough paint and this one is awful. 10 year guarantee! I could be coating with this paint on the same door for 10 years and still do not have confidence it will do the job. I don't know if it's a ploy so people buy more of their paint to do the job but it certainly works the other way with me as I "WILL NOT" be purchasing anything Ronseal again at this rate. I was saying to my wife about the fence paint is probably still good but after reading the reviews about that on here I will be giving that a wide berth also.

18. mars 2025
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Svar fra Ronseal

Hi Ronald,

Thank you for taking the time to leave this review. We’re so sorry to hear of the disappointing experience you have had using our Ronseal Weatherproof Wood Paint.


We have very high standards for our products, and this is not aligned with the expectations we have. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

ronseal ultimate decking stain

ronseal ultimate decking stain. Complained about this product last year because it was so awful. after much to and fro (how did i prepare decking how did i paint decking replied i have been painting my decking for 20 plus years) they sent me vouchers for the same product!! so maybe it was a bad batch so try again. if possible its even worse this year big lumps of clay like substance suspended in a watery solution. my paint stirrer was useless and i don't have the machine that b and q use to mix paint. so i chucked it out and used my £6 johnson and spear decking stain which went on like a dream

14. mars 2025
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Svar fra Ronseal

Hi Hazel,

We’d really like to extend our apologies for the disappointment you’ve had with the application of Ronseal Ultimate Decking Stain.

We want to assure you that this is not something we would expect from our products. It is our priority to ensure that all of our customers achieve the best results when using our products.

We would greatly appreciate the opportunity to discuss this further with you to try to find a resolution, we have requested further information so our customer service team can reach out.

Vurdert til 1 av 5 stjerner

I wish i had read the reviews before i…RUBBISH PRODUCT

I wish i had read the reviews before i bought this RUBBISH, absolute piss take saying this is 1 coat. Consistency of water and this will take a minimum of 3 coats or more to do the job. I will not buy any other Ronseal products in future after this.

8. mars 2025
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Svar fra Ronseal

Hi Robert,

Thank you so much for leaving this review. We’re really sorry to hear that this product hasn’t lived up to your expectations on this occasion.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

Tin leaked during delivery

I received the item on the sunniest day of the year so far and decided to apply it straight away. However, on opening the packaging I discovered the tin had been leaking despite the lid being taped down. There was solution all over the handle, the tin and the inside of the bag. Looks like another wait for a new delivery and a sunny day. Ronseal - leaks from the tin.

8. mars 2025
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Svar fra Ronseal

Hi Jeff,

Thank you for taking the time to bring this to our attention. We’re so sorry to hear of the disappointing experience you have had using our product.

We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Vurdert til 1 av 5 stjerner

Ronseal fence + paint

I bought some Ronseal fence + paint and it’s awful! My fence has taken 3 coats and it’s still patchy so I’m sadly going to have to buy another tin ( or tins ) of paint on top of the 10 litres I’ve already purchased. I was expecting 2 coats as some of my fencing was freshly cut bare wood, but 3-4 is an horrendous amount of work. I went with ronseal as I used some of their products to paint fencing with about 5/6 years ago and it was fantastic.

2. mars 2025
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Svar fra Ronseal

Hi Nikon,

Thank you for bringing this to our attention. We’re so sorry to hear of the disappointing experience you have had using our Ronseal Fence Life + Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Vurdert til 1 av 5 stjerner

Have used Ronseal Decking paint…

Have used Ronseal Decking paint (Willow) for the last 5 years or so on Decking, Shed, Summerhouse etc due to how well it covered irrespective of the condition of the wood. It only ever needed one coat and one pot would go a long way !
However, have recently bought 3 tins of the supposed same product from 3 different suppliers and all of them have been useless, the paint is little thicker than water and does not even cover previously painted surfaces and has no effect at all on bare wood. I have tried all manner of stirring and mixing methods in an attempt to thicken the paint with no success at all. Initially I assumed I had purchased a faulty tin hence buying 2 more from different sources, but the paint quality from each of 3 tins were equally inadequate and unusable. These tins are not cheap but I don't mind paying a premium for a good product .. this one used to be, but unfortunately most certainly isn't anymore !

22. februar 2025
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Svar fra Ronseal

Hi Rob,

Thank you for bringing this to our attention.

We are so sorry to hear of the disappointing experience you have had using the Ronseal Decking Paint.

We have very high standards for our products, and this is not aligned with the expectations we have.

We would greatly appreciate the chance to make this right for you, so we've requested your details to reach out personally and hear more about what has happened here.

Vurdert til 1 av 5 stjerner

Ronseal Decking Stain - Peeled in less than 6 Weeks

Had new decking laid last October and finalised in December. My Chippy Used Ronseal Decking Stain as per instructions including outside temperature and spent 2 days giving it 3 coats.

In less than 6 weeks the Ronseal Stain has peeled ??? contacted Ronseal, gave them all the details of the Stain, Pictures, Dates etc and have since heard nothing despite 3 original emails day 1 in response to Ronseal's 2 emails with info required, then 2 further email asking how they intend to remedy the situation both have been met with a resounding Silence.

I can see a MCOL being submitted for the costs of the original work and further claims to rectify the issues if Ronseal has not even got the courtesy to respond

3. februar 2025
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Svar fra Ronseal

Hi Jef,

Thank you for taking the time to bring this to our attention. We are so sorry to hear about the unsatisfactory experience you have had using our Decking Stain and that you are disappointed in the customer service you have received.

We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out personally to investigate further.

Vurdert til 1 av 5 stjerner

Diamond Ronseal Diamond Hard Floor

I have had the same issue with Ronseal Diamond Floor as others have had. Spent lots of money sanding the floor. Applied three coats of Ronseal Hard Floor as per instructions (including drying time etc) and 6 months later the varnish is significantly coming off. Expensive product that is useless and that will now cost extra money to remove. Before Ronseal customer services reach out with comments to resolve I have tried this and was constantly ignored!!! Useless product but equally useless and unreliable company. Avoid at all costs!!

4. mai 2024
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Svar fra Ronseal

Hi Simon,

Thank you for taking the time to get in touch, feedback is important to us.

We are so sorry to hear about the disappointment you’ve had with the application of our product and to hear you are not satisfied with the customer service you have received. We have requested further information so our customer service manager can contact you directly to find out more about what has happened here.

We’re extremely keen to resolve this for you and hope to chat to you soon.

Vurdert til 1 av 5 stjerner

Does not do what it says on the tin. (Ronseal )

Bought £20 tin of Ronseal metal paint to paint
Outside table & chairs.
Did everything what the instructions said on the tin.
I can scrape my finger nail on the metal painted.
It just comes off in flakes ( not bonded to alliminium )
I contacted Ronseal over 4 weeks with numerous emails.They came up with numerous excuses but not an answer.I gave up contacting them in the end they would not admit a problem.(It does not do what it says on the tin?)

1. november 2024
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Svar fra Ronseal

Hi,

Thank you for taking the time to get in touch, your feedback is important to us.

We are so sorry to hear about your disappointing experience using our product. We would greatly appreciate the opportunity to make this right for you. We have requested further information so our customer service manager can reach out personally to turn this experience around for you.

Vurdert til 1 av 5 stjerner

Ronsea floorpaint dried patchy

Ronsea floorpaint dried patchy - different shades of grey even after thorough stirring. I used it on timberfloorboards and on some mdf steps - equally patchy results. In the end I bought some floorpaint from B&Q and got a much better even result. Little Greene floorpaint is also good. I will never use Ronseal again - it has cost me a lot of time and effort to correct the poor result.

10. desember 2024
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Svar fra Ronseal

Hi Pamela,

Thank you for taking the time to leave us a review, we really value feedback.

We are so sorry to hear about your disappointing experience using our product and we would really like to assist in getting this resolved for you. We have requested further information so our customer service team can reach out to you directly.

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