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Se hva andre synes

Vurdert til 2 av 5 stjerner

I bought a tin of harvest brown as I had used this successfully in the past. I had to return it as the paint had a pronounced orange tint to it. I contacted Cuprinol and was told that it was a rogue b... Vis mer

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Vurdert til 1 av 5 stjerner

Cuprinol Garden Shades - Don't waste your time or money ... the absolute worst paint I've ever used ... 1st coat - rubbish ... 2nd coat - rubbish .... 3rd coat - rubbish ... 4th coat - rubbish - now h... Vis mer

Vurdert til 5 av 5 stjerner

I used the Cuprinol Garden Shades to paint anl bare wood Adirondack chair and footstool. Despite them getting a lot of use, the paint lasted much longer than the six years specified. I repainted them... Vis mer

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Vurdert til 3 av 5 stjerner

Purchased Silver Copse Ducksdback while I was happy with the product the colour is nothing like advertised. It's supposed to be a mid grey however, it's definitely a shade of navy blue. Can't afford t... Vis mer

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Informasjon om virksomheten

  1. Malingsprodusent

Skrevet av virksomheten

Find the right products to enhance your garden wood and furniture at Cuprinol. We have paints and treatments for sheds, fences, decking, buildings and more.


Kontaktopplysninger

2,4

Under middels

TrustScore 2.5 av 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 94 % av de negative anmeldelsene sine

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Vurdert til 1 av 5 stjerner

Don't waste your time or money ..

Cuprinol Garden Shades - Don't waste your time or money ... the absolute worst paint I've ever used ... 1st coat - rubbish ... 2nd coat - rubbish .... 3rd coat - rubbish ... 4th coat - rubbish - now had 5 coats and still looks terrible - what you'd expect from a 1st coat! It was a case of having started there wasn't any going back. Paint is like water and goes on as such. Wasted a whole weekend using this on some raised timber flower beds and really wish I hadn't bothered. As it was Cuprinol I wrongly thought it would be a decent paint. Just thank God I didn't use it any any fences.

16. mai 2026
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Vurdert til 2 av 5 stjerner

Harvest brown

I bought a tin of harvest brown as I had used this successfully in the past. I had to return it as the paint had a pronounced orange tint to it. I contacted Cuprinol and was told that it was a rogue batch and sent me a voucher for replacement. I got a new tin from a different supplier and it was still the same so will not be getting this again!!

29. april 2026
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Svar fra Cuprinol

We're so sorry to hear that the other can you experienced was also offshade. The Harvest Brown is a darker shade of brown but can appear quite orange upon application, but after some curing time it can settle to the browner colour.

We understand your frustration so would be happy to help with providing some of our Garde Shades which lasts longer than the Ducksback and comes in a wider variety of colours.

If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference 3841385 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Vurdert til 5 av 5 stjerner

Excellent customer service and resolution

I initially had an issue with the colour of Cuprinol Ducksback “Herring Grey,” which appeared much more blue than expected. While the first response I received was frustrating, the matter was later escalated and handled extremely professionally.

Laura listened to my concerns, acknowledged the issue, and worked quickly to put things right.

The complaint was resolved with excellent communication, a replacement paint voucher,
I really appreciate the way the situation was ultimately handled and the effort made to restore confidence in the brand. Great customer service once escalated.

6. mai 2026
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Svar fra Cuprinol

Thank you for your kind words. We are grateful for your feedback and glad we were able to resolve this for you. It is our pleasure to provide the best possible service to our customers. We will share this feedback with the team.
If you have any further queries now or in the future, please feel free to let us know. Aneliese.

Vurdert til 5 av 5 stjerner

Beach Blue Garden Shades

Ordered a 2.5ltr bucket of Beach Blue Garden Shades wood paint for our shed. We had an email from Cuprinol to say that they were out of stock, but could place the order with Dulux who could make us the paint or a refund.

We asked to have the paint made through Dulux and it was hand delivered to our home.

The paint was a little watery and we weren’t sure if it would cover the old paint, but after 2 coats we were pleasantly surprised with how well the colour came out!

The quality of the colour is fantastic and were accurate to the reference images of the shade.

The service we received from them was also superb!

We are already looking at other colours in the range to help make our garden summer vibe ready!

23. april 2026
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Svar fra Cuprinol

Thanks for the review, Garden Shades offers a great colour choice, enjoy that garden summer vibe!

Vurdert til 1 av 5 stjerner

Do not waste your money on Cuprinol garden furniture restorer

I used Cuprinol garden furniture restorer on my teak table top. It was useless.it did none of the things it claimed and my table looked just as bad as it did before the application. I followed the instructions to the letter.it remained grey and dirty looking.
It wasn’t cheap but it doesn’t do what it claims. The table is left out in the summer but stored in a barn over the winter.

23. april 2026
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Svar fra Cuprinol

I'm sorry to hear about your experience with the Cuprinol Furniture Restorer.

This isn't something we expect of our products so we would be happy to investigate it for you. If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference .GB3810593 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Many thanks
Joanne

Vurdert til 1 av 5 stjerner

Used Ducks Back on my fences 9 months…

Used Ducks Back on my fences 9 months ago colour and paint is now coming off the fence. What a waste of money when is says it will last 5 years , I will never use the product or recommend it again.

17. april 2026
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Svar fra Cuprinol

I'm sorry to hear about your experience with the Cuprinol Ducksback

This isn't something we expect of our products so we would be happy to investigate it for you. If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference 3802057 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Thanks Laura

Vurdert til 3 av 5 stjerner

Purchased Silver Copse Ducksdback while…

Purchased Silver Copse Ducksdback while I was happy with the product the colour is nothing like advertised. It's supposed to be a mid grey however, it's definitely a shade of navy blue. Can't afford to keep buying tins of fence paint to test. Any ideas how I can get it to a mid grey?

8. april 2026
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Svar fra Cuprinol

Hi Tricia, I'm sorry to hear this. If you can pop over the details from the can we will be happy to help resolve this. Please contact us on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3794975 HD Thanks Helen.

Vurdert til 5 av 5 stjerner

just moved into my property fences have…

just moved into my property fences have never been painted before so happy how they come up and that's only the first coat covers them very well and love the colour silver corpse thank you will be using this all time

9. april 2026
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Svar fra Cuprinol

Thanks for the feedback - glad to see our Silver Copse enhanced the fences. Helen.

Vurdert til 5 av 5 stjerner

Quick, easy and effective

I used the Cuprinol Garden Shades to paint anl bare wood Adirondack chair and footstool. Despite them getting a lot of use, the paint lasted much longer than the six years specified. I repainted them yesterday, applying lovely forget-me-not over the original paint and it was a joy to use. I applied it with a brush, rather than a sprayer, as I was working in a confined space, but even so each coat took only an hour to do, with the paint going on smoothly and evenly. I applied two coats, with about three hours in between. Both coats dried evenly, leaving my very old Adirondack chair and footstool looking like new. I just wish I had thought to take before and after photos, as I could have included them in this review.

8. april 2026
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Svar fra Cuprinol

Thank you Hazel for your 5star review, we are glad to hear that you are happy with the product! :) - Caroline

Vurdert til 1 av 5 stjerner

Very thin and watery

Very thin and watery , despite applying several coats i still can’t get a coverage that isn’t transparent . This tints the wood, it isn’t paint and shouldn’t be advertised as such. Will be going straight in to the bin and I won’t buy from Cuprinol again.

7. februar 2026
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Svar fra Cuprinol

I'm sorry to hear about your experience with our Cuprinol product. Some our Cuprinol products are Opaques, meaning they add colour to the wood while still allowing you to the see the wood grain, but we would still expect the colour to cover in 2/3 coats.

This isn't something we expect of our products so we would be happy to investigate it for you. If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference 3717099 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Vurdert til 1 av 5 stjerner

Terrible product, peels off

Despite preparing and cleaning decking prior to application the decking paint wasn’t adequate to cover the area it specified it would. Bought another tin and within weeks the paint had peeled off. The end result is terrible and the paint has all but come off leaving the decking looking terrible. A very expensive mistake and very dissatisfied

27. januar 2026
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Svar fra Cuprinol

Hi Emma I am sorry to hear this. We would expect our product to last longer than a few weeks. We would be happy to have a look for you so you can get your decking looking great again!  Please contact us on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB-3702469 HD,  Thanks Helen.

Vurdert til 1 av 5 stjerner

Waste of time and money

We put 3 coats of cuprinol decking stain on the decking by our door. I now spend every day cleaning my tiles trying to get off the paint fragments off. It's even coming off on areas which aren't walked on. We're going to have to blast this rubbish off. A very expensive waste of time and money.

1. desember 2025
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Svar fra Cuprinol

Hi Karen, sorry to hear you were unhappy. We would not expect our decking stain to flake off like this.  Please contact us with the details from the can so we can check this out for you. Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB-3648147 HD Thanks Helen.

Vurdert til 2 av 5 stjerner

Cuprinol Misty Heathland not true to colour

The Cuprinol Ducksback in Misty Heathland that I have purchased for my shed is nothing like the greenish grey on the tin. No element of green there at all, it’s more a dirty cream. I thought whiteness might fade in application, but no such luck.The paint itself has the consistency of cottage cheese, even after much stirring, it’s difficult to pick up on the brush and takes forever to brush out evenly. Very disappointed, especially as I read I will only ever be able to repaint it with more of the same.

Update- I have been contacted by Cuprinol who confirmed the paint I purchased was faulty and they were very helpful, resulting in a refund and vouchers for a replacement product, with instructions on how to over paint the Ducksback. Thank you, especially to Helen who dealt with this issue promptly.

13. oktober 2025
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Svar fra Cuprinol

Hi Eldyne, so glad to hear Helen was able to assist you with this issue. If you have any further questions, please get back in touch! - KR, reference GB- 3582911

Vurdert til 1 av 5 stjerner

Went on transparent!

Compared to 5 years ago it's almost pure water. Went on my very light wooden shed transparent! Have requested refund from cuprinol. Premium price tag for the worst fence paint I've ever used!
Tested a part with 3 coats was still a patchy mess

12. oktober 2025
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Svar fra Cuprinol

Hi Jennifer,  I am sorry to hear this. Please contact us with the details from the can so we can help with this. Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3579983 HD Thanks Helen.

Vurdert til 1 av 5 stjerner

After spending 3 days stripping sanding…

After spending 3 days stripping sanding and cleaning my shed in the lovely weather we've had recently, I decided to re stain using Cuprinol Garden Shades Warm Folliage which was mixed by my local supplier .
So, on opening the tin I was surprised to see a very pale almost putty like shade , whereas the shade Warm Folliage is shown to be a more natural brown on the colour chart .I was thinking there must have been a mistake in the mixing process or that it would dry to resemble the colour I had hoped for. So, using a brush I applied a very watery first coat, left to dry for the day in the sun and then applied a second coat the following day but I'm deeply disappointed the resulting colour is not even in the spectrum of the colour I was led to believe I was buying . Luckily , I only purchased one of the two litres needed but even so at £12.60 , a very expensive disappointment for me , but a nice profit for suppliers when these colour charts are misleading us and we are then forced to purchase more paints or stains in my case to rectify

26. september 2025
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Svar fra Cuprinol

Hi Diana, we are sorry to hear that you have had an issue with one of our products. Please can you confirm the barcode and batch number from the tin, and send any photos across to duluxvirtual@akzonobel.com and quote the reference number 3559169 in the subject line of the email, and we can look into this for you? Thanks

Vurdert til 5 av 5 stjerner

Excellent Garden Paint.

Cuprinol Garden Shades : Willow. The best paint that I have ever used outside on wood. I recently painted a largish outside Pergola/Sunroom. This paint is far superior to other well known brands. Easy to apply with a brush but don’t recommend a Spray Gun.
Another well known brand (the main competitor to Cuprinol), was useless, with terrible coverage and simply did not do “what it says on the tin”!
The only downside is the high cost, but this paint is well worth it in my opinion.

5. mars 2025
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Svar fra Cuprinol

Thanks for choosing Cuprinol Frederic!

Vurdert til 1 av 5 stjerner

I bought the white paint and it was…

I bought the white paint and it was like spreading milk over my furniture. If you have a lot of time and patience to give everything a dozen coatings then this is for you. If you want value for money, great results and a fraction of time spent, then don't go anywhere this. Tried painting one chair and ended up throwing the rest. So annoying

23. august 2025
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Svar fra Cuprinol

Hi Daniel, I am sorry to hear this. If you can get back to us with the details of the can we will help with this.  Please contact us with all the details from the can on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3508603HD Thanks Helen.

Vurdert til 1 av 5 stjerner

We just paid £38 for 5l of cuprinol…

We just paid £38 for 5l of cuprinol shades for our daughters brand new playhouse. I wish I had read the reviews before buying. It is a watery thin mess! The playhouse has had 3 coats and you can still see the wood, there's also drips and runs everywhere. My husband works in construction so je is familiar with how to paint but no mater how careful and steady he's been with the application it's an absolute eyesore!

Ruined an expensive playhouse!

16. august 2025
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Svar fra Cuprinol

Hi Stacy, thanks for the feedback. Sorry to hear you didn't have a great experience with Ducksback. If you need to have a chat about this we can be contacted on:- Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB-33499199 HD Thanks Helen.

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