Rockbrossport Anmeldelser 

Good quality stuff

The saddle is great. Very comfortable and as a new rider I was able to go at least three times further than before without getting sore. I like the handle on the back for lifting the bike. The delivery time was quite long I was quoted 5-7 days but it took about 11 days. There was a bank holiday to contend with but the delay seemed to be on the originator end as it took days to even start the journey from China to the uk. Once in this country it only took 2 days to get to me.

Easy website, quick delivery, great product, I’ve been using ‘Overpriced Oakley’ for years yes they’re great but when you can have RockBros for a fraction of the cost it’s a no brainer, definitely would buy more from them.

Very good value Sold Secure Gold folding lock. Easy to use with a carrier that fits easily on my bike rack.
Quick delivery.

Childs helmet was great quality and a brilliant gift for my grandson

Excellent delivery, price and product.

Good choice of products. Good value. Website is easy to use.

Purchased tail back light, send the wrong one, sent message (message 3) never answered...now I have karma luking at the action to take..next....very bad service....

Absolutely abysmal customer service: many others have noted that if you want to return an item you need to email them. They never respond, suggest it's your fault because their reply went to spam (it didn't) and now they are blaming "email issues". What utter nonsense. Excuse after excuse.

The whole returns system that depends on emailing is ridiculous and outdated.

I have returned my item, it's been delivered and still no refund.

Avoid this company.

Bought men's lightweight padded cycling tights for the spring/summer. Size (small) exactly as size guide chart and fit really well. Seriously lightweight.

Livia sorted my issue and quickly sent a replacement, it arrived and works perfectly, thanks

Order failed at first use, no response from customer service

Still haven’t received the product. Initially I had good contact, but having sent 3 emails over the past 2-weeks asking for updates on my order, I’ve been ignored. Just had an email asking me to review the order, that I still haven’t received. Not a great experience considering the price of the product.

Easy to order & immediate email confirmation; scheduled delivery details and updates received.
Torque Wrench arrived as expected. Quality product, easy to use.
Great service & experience from start to finish as on previous occasions.

Really pleased with them.

Great cycling glasses, style and lenses are awesome, these are well worth the money, price, delivery, brilliant.
Can recommend 👏

I have purchased cycling items from rockbros before and trust the quality.
Even so I was sceptical that the folding bike lock would be such good quality for the price but it met my expectations exactly 💯

Easy to order took a while to arrive.
No instructions with parcel,but 3 keys.
Looks straight forward eniugh to operate ,heavy so hopefully difficult to cut through.
Like the compact design folded and gives a good expansion unfolded so not having to do gymnastics to fit frame onto bike rack.
Have panniers so havnt needed to use big cable ties supplied to fit to bike

Very frustrating. I received the bags and few hours later followed the procedure to return them and have not gotten any response from the company. Sent 8 emails. Its a fake company please don’t buy anything from this shop as
Its a scam and you will lose your money.

I had an issue with my mini pump battery after less than a year where it would just not hold a charge. I reached out to customer services and explained the issue. After sending them a short video for proof, they offered to replace the pump. Livia was very helpful and friendly throughout the process, I had the new pump ready to go within a couple days of my original email. Would highly recommend.