Rithubeauty Anmeldelser 

Do not buy from this company. Ordered K18 leave in treatment through Wowcher. It never arrived, but after a complaint to Wowcher they refunded my money. Wish I had read the reviews on here first.

DO NOT BUY FROM THIS COMPANY!
I bought Olaplex bonding oil no.7 on 11th April through Wowcher. Chased twice with no response from the company. Finally Received the product a month later on 13th May. And guess what it’s FAKE!!! The oil is an orange colour! Okay perhaps oil changes colour due to different oxidation or temperature. Fine but WHY does it smell like Vix Rub, menthol, peppermint because it’s FAKE!!

Worst experience - order k18 x3 and never got the order - TOTAL SCAM - why are Wowcher not ensuring the vendors are bonefide - I want my money back.
Never use this - Rithu beauty is the offending vendor and they have not responded to any message

I thought I was getting a great deal from Wowcher but ultimately never received the product, nor could I get the seller to respond to me. To be fair to Wowcher, they refunded my money without quibble but I would have to join almost everyone else here who says this appears to be a scam. Hopefully this will be read by people smarter than me who do research before committing their money to an unknown! As others have written, it’s a shame you can’t give zero stars

Redeemed a deal through Wowcher for a K18 hair mask on 27/04/2026. I received no confirmation of my order, and have not received my item yet which Wowcher advised should have been delivered by 06/05/2026. I even had to pay extra postage for the delivery after the voucher purchase.

I reached out to Rithu Beauty via email to ask where my item was, it has been 2 days with no response. Surely something has to be done about this, Wowcher are responsible as they are selling these vouchers enticing people to get scammed. This deal was also advertised in the sun newspaper so I can imagine many people are purchasing it. I will be contacting Wowcher and also issuing a charge back from my bank. I will also be contacting trading standard to investigate Wowcher and Rithu Beauty.

DO NOT BUY FROM WOWCHER OR THIS COMPANY TOTAL SCAMMERS

Also scammed buying K18 which never arrived, company doesn't exist.

Scammers.Been bought an Moroccan oil through the Wowcher and never get it .Avoid at any cost

Redeemed a deal via Wowcher for a perfume offer and was advised it would be with me for the 1st of may this date passed but I allowed a few more days in case the courier was delayed these passes and it still did not turn up I emailed multiple times however was ignored and had no reply I have had to go around the world to get in contact with Wowcher who are now issuing me a refund for my money however this company is clearly a scam company takes the money and gives you no product!!
I’m shocked that Wowcher even uses the company!!
Avoid this company as the other reviews state it is clearly a scam company operating through Wowcher!!

If only I checked the reviews. I thought Wowcher was a legitimate company. Ordered Moroccan oil on 22 April and it’s now 10th May and I have not received my order. Rithu beauty not responding. I have contacted Wowcher and await their response. Only a refund of £23.98 for Moroccan oil and postage is acceptable to me. Shame on Wowcher for partnering with Rithu beauty knowing of their past reputation.

I had the same issue — redeemed my Wowcher voucher with Rithu Beauty, never received the goods, the order number could not be found by the merchant, emails went unanswered, and the listed phone number did not work.

I contacted Wowcher through their WhatsApp customer support link, provided screenshots of my attempts to contact the merchant, and also included screenshots of the recent Trustpilot reviews from other customers reporting similar issues.

Wowcher issued me a refund very quickly, within 24 hours.

If anyone else is experiencing this, contact Wowcher support directly through WhatsApp and request a refund for goods not received.

I really hope this helps others. P.s next time I will be checking for reviews before purchasing vouchers.

I was also scammed by these but we’re all entitled to a refund I bought the Moroccan oil I wish I had checked these reviews first. Feel free to copy this and send it to wowchers WhatsApp

This merchant is a known scammer with dozens of recent reports stating they do not ship goods and have ceased all communication. Under the Consumer Rights Act 2015, I am entitled to a refund for non-delivery and misrepresentation. I do not accept Wowcher Wallet credit; I require a refund to my original payment method. If this is not processed within 48 hours, I will be initiating a Chargeback with my bank

If they don’t respond file a case with your bank for item not received you will get your money back it will just take a very long time in a lot of cases

Absolute scam. Bought the Paula's Choice Toner and reached out to the customer support twice now. If anyone knows how to contact Wowcher because it keeps sending me automated messages on the WhatsApp.

As 0 stars is not possible on here, I have reluctantly had to give a 1 star.
Ordered K18 via Wowcher and product hasn’t arrived. I have contacted Rithu several times and have had no response. I see, from somebody else’s feedback, that Rithu explained to Wowcher that they had been broken into. Im sure this would affect their internet connection so therefore, why not communicate with customers? I am waiting to hear back from Wowcher as Ive requested a refund. DO YOURSELF A FAVOUR ANDDO NOT ORDER

AVOID !!! Rithu Beauty was set up in 2025 just to scam people via the likes of Wowcher !!

Shame I can't give 0 stars. Ordered some items via Wowcher like a lot of people here did, no updates, never arrived, PayPal refunded me straight away then they tried to tell PP that I had received it. Terrible scamming company, shame on Wowcher for using them, never again!

No product sent. Do not use. Am trying to contact Wowcher who are claiming this is a deal. It’s a scam .

Took the money, no product delivered, no communication, avoid!

Agree! Scam! Order placed via Wowcher and never received.

SCAM & AVOID.
Company missed delivery deadline, and hasn't replied to emails. Avoid at all Costs.

AVOID. SCAM.