Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've ordered perfumes three times from Olvio already and had an excellent experience every time. The items are original, wrapped securely. Orders are dispatched same day or next morning the latest and... Vis mer

Vurdert til 5 av 5 stjerner

I recently placed my very 1st order with Olvio as they were carrying the new Rayhaan Kiss in the UK. As soon as their stock arrived, I received my perfume the next day. Olvio has an amazing range of A... Vis mer

Vurdert til 5 av 5 stjerner

Always well packaged upon arrival and a large array of fragrances to chose from.Fast shipping too. I am happy with every purchase up to now. They have great communication if there is any problems , wh... Vis mer

Vurdert til 1 av 5 stjerner

This company is ridiculous I have messaged 6 times now I left a previous review and they found back to me saying to take the review down they will send my package the next day and would send a free pe... Vis mer

Informasjon om virksomheten

  1. Parfymeri
  2. Engrossalg av skjønnhetsprodukter
  3. Leverandør av kosmetikk og parfyme

Skrevet av virksomheten

Who We Are: We are operated by OLVIO LIMITED, providing quality products under the brand name Olvio. Olvio Limited is a UK-based company registered with Companies House, reflecting our commitment to transparency, integrity, and compliance with UK regulations. With a focus on delivering exceptional services, we pride ourselves on maintaining the highest standards of quality and professionalism. Our team consists of dedicated experts who are passionate about driving success and fostering long-term relationships with our clients. Why Trust Us: As a legally registered entity in the UK, Olvio Limited operates under strict regulatory standards, ensuring reliability and trustworthiness in all our dealings. Our reputation is built on a foundation of honesty, accountability, and customer satisfaction. Our Story Welcome to Olvio, where the enchanting world of Arabian perfumes takes you on a mesmerizing journey. Our story celebrates the exquisite fusion of timeless Arabian fragrance traditions with the modern essence of the present day. Our Mission At Olvio, we strive to be the ultimate destination for Arabian perfumes and fragrances. Dive into our exceptional collection, showcasing esteemed brands such as Lattafa, Maison Alhambra, Ard Al Zaafaran, and more. Experience the height of sophistication and authenticity in every scent. What We Sell Step into the world of Olvio, where our collection offers more than just perfumes – it provides an unforgettable experience. Whether you seek a signature scent for everyday wear or a fragrance to mark life’s special moments, our perfumes are crafted to reflect your individual style, capturing timeless memories in every bottle. Our Customers At Olvio, we offer more than just perfumes; we create meaningful connections. We’re committed to being more than just a brand – we’re your partners in self-expression. Our goal is to provide a diverse selection of fragrances that reflect your unique identity, turning every experience into a personal journey. Our Business Model At Olvio, we are committed to making luxury accessible to all. We offer exceptional perfumes without sacrificing quality, staying true to our values of transparency, integrity, and customer satisfaction. Our approach ensures that everyone can enjoy the captivating essence of Arabian fragrances without going beyond their budget.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

131 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 8 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great fragrance supplier

Always well packaged upon arrival and a large array of fragrances to chose from.Fast shipping too. I am happy with every purchase up to now. They have great communication if there is any problems , which is getting rarer these days

26. februar 2026
Vurdert til 1 av 5 stjerner

Do not buy from this company

They're selling products that are out of date / have gone rancid
Furthermore the product I received doesn't even have a batch code, as such no traceability which is against the law
Have contacted the company and they are extremely difficult to deal with to the point that they're not even replying my emails

Absolutely terrible customer service
Do not buy from this company.

18. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The items arrived promptly

My order has arrived with no problem, but when I needed to make a return, the customer service was just not there.
Royal Mail has attempted to deliver my return, but apparently no one was there to receive it. I contacted them asking them to arrange a redelivery or collect the package from the PO, but it was just not happening.
I had to file a claim through PayPal to get my refund, which made me frustrated and angry, thus the 2 stars.

16. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lack of Customer Service

Parcel arrived really quickly and I received a refund for the item that I assume was not in stock. However, when my parcel arrived there was another item missing. I messaged the company through their website, with no response received, I emailed them and then sent a message through their tik tok and again received no reply. The website states they respond in one working day, as this has not happened, I am forced to give 1 star for their customer service.

26. januar 2026
Vurdert til 1 av 5 stjerner

Waste of time

Waste of time
My product didn't deliver and says is been delivered
The track company looks like scam
Absolut waste of time and money
Im very disappointed

10. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very disappointed

I placed a large order in Jan and it was very delayed in arriving. Shipping aside they provided a partial order as 2 items were missing. I have written to them twice and not had any acknowledgement in weeks and still nothing. I even tried to call the number on their website and it doesn't even work?! I'm pretty reasonable and wouldn't have any complaints if the customer service actually existed and were happy to work with me to resolve this. Meanwhile I would advise everyone to order at own caution as it seems to be pot luck delivery!

23. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fabulous online shop!

I’ve used a few times now and been really happy. Orders are processed quickly and the fragrances are really excellent. Have recommended to friends and they’ve ordered too!

25. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company is ridiculous I have…

This company is ridiculous I have messaged 6 times now I left a previous review and they found back to me saying to take the review down they will send my package the next day and would send a free perfume out and to change my review since then I have e mailed and nothing . Looks like they are a scam taking peoples hard earned money and not providing the goods . Going to report this to SHOP app

6. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not very professional at all

The parcel arrived damaged/dented even though it had a Fragile label on it.

Whoever is in charge of responding to emails has no communication etiquette: emails don't have any professional structure to them.

26. januar 2026
Vurdert til 1 av 5 stjerner

utter shambles

utter shambles , placed a order and email to see wen would be shipped
the order was canceled at my req they said !!! i never canceled any order
now they say item was out of stock and they emailed me to say this
lies !! no email

Still waiting on refund 10 days after placing order
trading standards next step

now they say they didnt send other items on order as was smaller item
DO not use this company
utter disgrace

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you ,Olvio

Just want to say thank you ,Olvio! Thank you for your professionalism and prompt response. Royal Mail has lost my order, with 2 perfumes and Olvio resend both items (which I finally got today). Cannot say how happy I am, I love both Nafais Shark and Vanilla Aura. Olvio, you are everything a customer deserves and needs!

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service!

Ordered on Friday, delivery arrived Monday. Fantastic! And the very best price for the specific perfume I could find, too. Very happy! My wife loves the scent, and is over the moon. Will be ordering much more in the future! Thank you. 😄

16. januar 2026
Anmeldelse skrevet uten oppfordring

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