Rhino Billiards Anmeldelser 

Quality, professional, good customer service

From You, Order #RHINO36818
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UPS® tracking number: 1Z29460C0313510444

You sent this 9/30/2026 as of 10/5/2026

UPS 09/28/2026

1:58 A.M.

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United States, Where is my order?

I am happy with the performance of the shaft, however I am disappointed that at the joint where the butt and shaft meet there isn’t a perfect marriage. The shaft is larger than the butt and just feels awkward and doesn’t look appealing🤷🏻‍♂️

Shipping took forever. I never got a response to my email about shipping concerns.

I think you deliver the products that you advertise at a fair price there’s only one time I’ve been disappointed, and that was in some key chalk that I ordered, and I never received it. I just received some notification that it was on its way but I never have received it to this day and it was 30 some dollars

You guys kept popping on my social media. Prices caught my attention. Do i like the product ? Let's see. 2 jump cue two break shafts...1 bad ass in layed cue. An additional shooting shift...and now a butt for an existing shaft I have. Ima say yes. Great products. Great price. A little long on latest, but im impatient lol.

I ordered a custom shaft with a premium soft tip. I hadn’t originally noticed the company location and was surprised with the longer wait time to receive it. However after reaching out to them, I received a timely response and thorough explanation and was extremely happy with the final product. It may take 20-30 days to receive but it is more than worth the wait!

Great service and fast shipping. Quality products.

Great value just what I was looking for.

It is great that you can customize your cue. Definitely worth the wait.

I did a lot of research over several weeks, to identify the best carbon fiber cue that fit my budget. Rhino's patient customer service team was very quick to respond via e-mail with understandable and useful answers to my several e-mails and multiple questions, prior to my deciding to purchase a Rhino cue directly on Rhino's website. I opted to buy a U.S. stocked Nebula 2 cue with 12.4 tip (only non-custom option is Rhino's default Time Crystal medium tip), to avoid the approximate 30 day delay to have the Viet Nam factory customize and ship one to me with my preferred Precision brand 10 layer soft tip. Shipping data updated daily, and I received my cue within 3 days :)
The charcoal gray cue is a beauty, and the craftsmanship is excellent! I love this cue, and made my best effort for about 10 days to become accurate with Rhino's Time Crystal tip. Although that default tip gets many rave reviews, there are also a good percantage of reviews from players who don't like it. I found the default tip just wasn't a good fit for me, so I had my excellent local billiards shop replace it with a Precision soft, and now it is perfect! I previously used maple cues, and was a bit nervous about switching to CF but with the tip change I don't experience any of the complaints that are often stated about moving from maple to carbon fiber. Note: This is a playing cue, so buy a break/jump shaft, or use a house cue for breaks and jumps, and you'll be happy with it. I do think Rhino should consider possibly stocking some cues in the U.S., with a premium leather soft tip but otherwise, what a fantastic cue!

I received my cue today! I am very happy with my purchase!

It plays better than I had expected!

I am even more pleased with your customer service all around! Rhino Billiards has made an excellent first impression! Keep up the good work!

Customer service was fantastic and the quality of the cues are great. I’ve purchased 2 Nebulas 2 and both times shipping, customer service were amazing

Gave them three stars the first time only to find I had received my second order but my wife placed it in the wrong place. When o emailed customer service about my first order being hung up in one place they immediately got it moving and is coming today!! Very fast response !!

The stick is amazing. Works a little to well. And great communication along with great response time.

Love the glove it can fast

Fast shipping. Easy process.

Need to be able to return it use it one time to tip broke off.