Absolute disaster. The item, which was very expensive was not delivered to the person I specifically addressed it to on my order. In fact, they allowed a random person to sign for it and take the item... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... Vis mer
Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... Vis mer
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.
Kontaktopplysninger
1,9
Under middels
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I received the wrong item
I received the wrong item. Took forever for the real item to arrive. WORST experience ever. PLEASE SAVE YOURSELF... DO NOT ORDER FROM THEM
2. desember 2023
Anmeldelse skrevet uten oppfordring
Stay away. Bait and switch
Like others have stated and I should have read. I ordered a bottle it had listed for 160.62, it was charged to my card and said it would ship in a couple of days. after weeks I sent an email, it wasnt "answered" just a copy paste return that didnt answer any of my questions. The next day it said my order was coming but running late, the day after that I got an email saying they could not fill my order with the original supplier and to reorder, now its over 1000 dollars for the same exact bottle... and I will have to wait a week for the refund.
15. november 2023
Anmeldelse skrevet uten oppfordring
Inaccurate Advertised Pricing
Reserve bar advertises many bottles, such as "Old Rip Van Winkle 10 Year Kentucky Straight Bourbon Whiskey," starting at $520. I emailed the company and asked which area and or vendor actually sells this bottle at this price, and they refused to provide me with the information. I have tried zip codes in all 50 states but have not found the bottle for under $750. If ReserveBar.com advertises something on its site and cannot provide the source or access to the stated price, that seems dishonest, and being a third party is not an excuse for not being able to explain the pricing shown on its own site. This appears to be a false bait to get people on the site to show a higher price to the customer when their zip code is entered. At the very least, it is an actively ignorant record of their own vendors, which I don't think is the case and certainly not an excuse.
30. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra ReserveBar
We appreciate you reaching out, Micah! I apologize for any confusion. As our team mentioned, we work with hundreds of retailers across the United States who fulfill orders and product availability and pricing vary by an exact address.
I can assure you the 'starting at' price is not a bait and switch practice, but will show the lowest price across all retailers if a delivery address is not entered. When an address is entered, our algorithm will display the selected retailer and their price.
Looking into this further, it seems the $520 price is pulling from an inventory feed that should not be active in our system. Thank you for bringing this to our attention so our Tech Team can take the next step to fix any issues!
Kudos to Meagan G
Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.
21. september 2023
Great experience
Great experience, customer service was excellent they made sure to get me my product quick and safely! Highly consider using reserve bar for all your needs!
14. september 2023
excellent
Lots of small complications but customer service took excellent care of me.
12. september 2023
Don’t buy from this company they have…
Don’t buy from this company they have zero customer service
25. september 2023
Anmeldelse skrevet uten oppfordring
Great customer service
Great customer service. I highly recommend buying from this company!
31. august 2023
My experience was amazing
My experience was amazing. M. Gerosa had unbelievably good customer service.
10/10 - would shop here again
30. august 2023
Great customer experience and will…
Great customer experience and will definitely shop again!
29. august 2023
Caitlin did a great job making sure my…
Caitlin did a great job making sure my transaction was completed. She went the extra mile. Please recognize her for her professionalism. Thank you!
29. august 2023
Great Service!
Meagan was so helpful in assisting me with the engraving on my bottle of bourbon. I would highly recommend ReserveBar!
28. august 2023
Honestly a great experience
Honestly a great experience. Megan messaged me and had let me know that I could order the bottle after it had been sold out or out of stock. And she made everything special and so easy once I could order it. I really appreciate her services and made me look out for more product in the future.
28. august 2023
I made an order and it stated that I…
I made an order and it stated that I would receive shipping information within 2-3 business days, however, that was 3 weeks ago and now I got an email that stated they did not know when or if it would ship.
24. august 2023
great customer service
Caitlin went above and beyond to make sure
that the bottle I ordered was sent.
She kept me informed each step of the way.
23. august 2023
The order the well packaged
The order the well packaged. It took longer than expected to arrive.
1. september 2023
Anmeldelse skrevet uten oppfordring
Order was on time
Order was on time. And even though I had to reschedule it was packaged well and redelivered on time.
22. august 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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