Reject My Car Anmeldelser 173

My sister bought a car from a company on Autotrader (second hand mini)
It was advertised with quite high mileage, but in excellent condition, brand new MOT and full service history.
The company charged her £280 delivery and it was delivered on a flatbed transit.
On the same day, she taxed and insured it, and took it to the garage to put diesel in (less than 3 miles away) as she got home, the engine light came on, and coolant was leaking everywhere from the engine. (remember she had driven about 6 miles)
I contacted the seller who said she had to take it to a garage to be repaired and they will pay for any repairs (by way of reimbursement)

Ian and the team at Reject My Car were recommended to me after I asked for help on social media and all I can say is "wow"
I spoke with Ian, and the team sent a follow up email asking for some basic information- 2 days later, we have had confirmation that the seller has agreed to a FULL refund!!!
I genuinely cannot thank you all enough.

We bought a brand new car in November 21. There was a problem with in 2 miles off the dealer with an airbag fault necessitating return to the dealer. This issue with the SRS system grew worse over the next few months with the car spending a considerable time in the dealers workshop. At the end of May the manufacturer told us that a new wiring harness was required to be installed. We said enough we want a new car. They said no they would repair the car. If we wanted to reject the car we should go through the finance company. So much for customer care!! It was then we found “Reject My Car”. After a discussion with Ian. We asked home to take on our case. Within 3 weeks everything was sorted and we received a full refund and all finance payments. This was agreed with the manufacturer by Ian. Thank you so much

Ian and his staff went all out for us. It took two and a half years to uncover the history of our car and how the damage happened and when. Showing we were innocent and didn't damage the car, or have the so called accident. Ian has been described as a dog with a bone, he never gives in. He gives 120% and if need be, is in for the long haul, as with us. I now drive a new car, of which Ian helped in the purchase, with his contacts. His knowledge within the car industry, legal knowledge, and financial knowledge is amazing. Out of 10 he's definitely a 15 plus. I can only thank our local company in Braintree where we're based that recommend him back in 2020.

Where do I start!! After a year of fighting to get my faulty car fixed I was desperate and phoned Ian at reject my car. He saved the day and I can’t recommend his team highly enough. Wish I had known about then before as we have lost thousands on cars that have been sold to us faulty. I hope I don’t have to use them again but it makes me feel
So much more confident buying a car knowing we have Ian on
Standby. Thanks so much for you help guys. So delighted and relieved to be able
To hand this bar back

If your reading these reviews I guess you need help of some sort, you have certainly come to the right place!

After receiving the all clear from'The Official HPI Check' I purchased a vehicle only to discover a year later it was a non-registered CAT S salvage repair and was worth a third of what I paid for it. Just over 72 hours after engaging Ian he had recovered the full market value plus expenses, an incredible outcome in such a short time. Thank you so much Ian.

When it came to light our car was a non-registered CAT S salvage repaired vehicle it felt like the bottom of our world had fell out. Then a phone call out of the blue on a Sunday from Ian who we knew nothing of offering his services to help and support, little did I know at this time Ian is an absolute gent. Ture to his word, reliable, trustworthy with an admirable tenacity to ensure these companies/individuals are brought to account for their actions. Ian has the knowledge and ability to deal with these people and in my case the return of all funds and expenses, I'm truly grateful and I wish Ian and the business all the success for the future, thanks again Ian, keep your phone on.....

An absolute hero! When I found out my car was an ex salvage car that I'd paid a hell of a lot of money for, I felt lost. This genuinely top bloke rang me telling me all was not lost! Always reassured me and always updated me on ongoings. I would have no hesitation to get other people to use this service as there are alot of dodgy dealers out there. Top man Ian keep it up!!

Absolutely professional and helpful service, I sincerely encourage you to use the services and advice of Ian. He helped me get the money back for my Audi A4, which I wanted to return due to the engine management and the fact that it was in poor condition. I bought the car at a showroom in Glasgow. At the beginning of the covid restrictions. So I didn't have the opportunity to thoroughly check the condition of the car. What the car dealer used to deceive me. But thanks to Ian and his work everything ended well, I got my money back and saved a lot of my time, nerves and money, which is for me so if someone is looking for help then rejecting his car Ian is the best solution and help.
Thank you, Ian.

AMAZING SERVICE I highly recommend it to everyone. Thanks to this company, I have saved time, money and a lot of stress.A car dealer from Glasgow deceived me in selling an Audi A4.All the electronics with the computer were there, is not working properly and was made inappropriately. By basic standards, it could even cause a fire in the car.Thanks to Ian's great team of associates,I managed to return the car and got my money back.If you have a problem with your car, a dealer, please use his services, which are at a very high level.I still highly recommend the Reject My Car .Thank you, Ian.

Not enough words can say how grateful we are to Ian at Rejectmycar.com.

We place an order from a brand new Vauxhall in March 21 and finally took delivery of a vehicle in September 21. Within 2 days the car was leaking oil and had to be recovered and sent back to the dealership, Evan Hallshaw in Falkirk. We were told it was a seal between the gearbox and engine and it would be repaired by the end of the week. A week passed so we called and were told another part was still to arrive... a NEW GEAR BOX. As you could imagine we were not happy with this and logged the official process of rejecting the car. We were messed around and were at a brick wall with them. We found reject my car online and called, straight away Ian looked at the information we provided and gave us hope that this will be resolved. The next day Ian was right on to the matters and got the ball back into their court. Ian had Evan Halshaw on the back foot from the word go, they had no options to accept the rejection and on top of that corrected the issues with our Audi as part exchange. They had totally under valued the Audi and he had managed to tidy this up and leave us with good few thousand back into our pocket that we were not expecting.

Without rejectmycar.com we would have undoubtedly had to accept Evan Halshaw proposal but thanks to Ian, he managed to turn it all around and we could not be happier with the results!

Ian is very professional, very quick to response and updated us every step of the way.

Ian, thank you again... honestly, superb work.

To be honest I found Reject My Car by a lucky coincidence... we were struggling with the car dealer who cheated and sold us a faulty car and was playing games alongside with the finance company. We were fighting with windmills for 5 months until one of car inspectors had recommended reject my car. We have almost lost hope and with the help of Ian we managed to deal with the case in 2 days in our favour. We got our money back and thanks to that we will have happy Christmas. Very professional service provided by people who really care. I recommend to anyone who struggles with car dealers, life saver!!!!!
Thanks again Ian :)

I had purchased a car from a local dealer which developed a serious fault not long after taking it home. I contacted the dealer who were initially resistant to my claim, and were not interested in the warranty they had provided. This unsettling situation led me to seek help from Reject My Car.

From the word GO, Ian could not have been more professional and diligent with my case. Good and timely communication is absolutely essential and I cannot fault the Reject My Car team.

Reject My Car took responsibility for my communication with the dealership, who seemed to co-operate very well with Reject My Car. All in all, an unsettling and stressful situation was turned into one where I had the utmost of confidence that my case was going to be a success.

Ian, thank you for making the entire process easy and stress-free. Oh, and thanks for getting my money back!

Had Reject My Car deal with a terrible situation from John Clark Dundee Audi who just did not want to know about my Audi Q5 that had major damage before I bought it new last year.(or not as they would tell me) Nothing but constant problems with it since then . Matter taken up with VWFS who conducted their own investigation and rectified situation. Car was uplifted and monetary settlement agreed . Very professional and very much on the ball , outstanding.

John Clark Motor Group - Dundee Audi you are a disgrace !

I bought a luxury SUV car from a garage in England,called Saxton 4x4 which i advise strongly to (avoid at all cost ) if you are thinking of dealing with them at any time.The Suv ended up being a total lemon, that was in a serious accident,before i bought it. Ian ,the owner of reject my car recovered all the money i original paid for the car ,plus extra 1000 pound, which was for money i had spent,on ripped seats ,tint windows ,towbar etc Over all Ian is a total gentleman , and never had any problem getting in touch with him. He works with Robert ,who is a professional in the legal department , side of things. I had two options ,with one option being,go to court and wait a year for a outcome ,and confident that i would receive full compensation,for everything spent,or Second option ,was to settle with Saxton ,through reject mycar ,and have it over with sooner ,and have a lot less complicated work to do ,but being out of pocket ,around 4000 Pound ,after i had paid for everything ,the car extras ,solicitor ,professional motor assessor ,and the Rejectmycar fee. It was a lesson learned ,with buying the car ,but I recommend Ian and Robert for helping me through it all ,and recovering as much as we could. I contacted Ian feb 2021 and we had a nightmare of a time,with dvla strikes,and getting a nova clearance.I had the money in my bank august 2021
Overall i would use Rejectmycar again,and it was a pleasure to Deal with Ian Thanks again patrick

Having battled for weeks to reject a car that went wrong within 48 hours of purchase - it turned out it needed a new turbo, I was at the end of my tether and feeling incredibly stressed and alone. I found out about Ian at Reject My Car and didn't look back. As soon as I spoke to him I felt that I was in safe hands and had such a sense of relief that Ian was going to take over dealing with a difficult dealer.
He and his team worked so hard to achieve the resolution we were after and that we have now got. He knows so much about the motor trade and when you are feeling vulnerable in this sort of situation it feels great to have someone fighting your corner!
Ian is providing a great service and I can't rate him highly enough!
Thank you!

Reject My Car is run by an ex-car salesman with no legal qualification.

A one man band who, given his previous "Colourful" employment with two well known car dealers, can be described as a Poacher turned Gamekeeper.

He runs a No Win No Fee operation.

I fully agree that you should be able to reject a car, its your right. In 2014, long before Reject My Car thought they could make money out of it, I rejected a car of my own. It took two telephone calls and one email. IT COST ME NOTHING.

I have an ongoing dispute with a well known Detailing Company in Linlithgow (see separate review) over £23,000 damage they caused to my car while it was in their care.

Nothing to do with anyone Rejecting a Car; but for some reason (profit?) and out of the blue, the Managing Director of REJECT got involved as, in his words an "Intermediary" (a person who acts as a link between people in order to try and bring about an agreement - a mediator). From the outset he was obstructive, difficult to deal with, manipulative, bullying and selective on how he responded to correspondence I sent to the Detailing Company through him.

Through email, directed at the Detailing Company, the Managing Director of REJECT refused to answer difficult or obvious questions and failed to even respond to certain email that he obviously found uncomfortable or unable to deal with.

He tried to supress and bully my methods of communication and liked to try and quote legal jargon as often as possible despite having no legal background or qualification. He did not listen nor was he interested in my side of the story, only that of who was paying him.

He supported the Detailing Company's underhand practices such as destroying crucial CCTV and their attempt to implicate others as being responsible for the damage. And rather than help bring people together and find a solution, compounded the situation by his arrogance and reluctance to listen to and face the truth from other people.

At no time did he ever ask or was interested in my side of the story.

REJECT is a company clearly financially motivated with no care or consideration for other parties and all too quick to believe the people paying his bills, while dismissing everyone else.

Intermediary; A person who acts as a link between people in order to try and bring about an agreement-a mediator.
When describing the Managing Director of REJECT My Car, this description could not be further from the truth. He's in it for his own benefit.

The Managing Director has tried to silence me by applying to Trustpilot to have this review removed. He has failed.
The Managing Director threatened to take legal action against me. He has failed.

Think carefully before giving any money to the Managing Director of REJECT as your right to reject your car (and the process for doing it) is free.

If you are on the receiving end of the Managing Director of REJECT, don't be bullied, shouted down or intimidated by him as this is the only approach he knows.

*****Be civilised.....Don't be a REJECT*****

July 2022; The Detailing company (subject of this review) REJECT represented has ceased trading.

Ian at rejectmycar was a pleasure to deal with, and helped me out with a brand new Astra that had issues within 6 months of collection. He was efficient, kept me updated with everything going on, and was successful in securing me a brand new vehicle replacement! I loved the car when I first got it, and was devastated to lose faith in it after multiple non-starts and gear shift issues. As someone with family a 2 hour drive away, I use my car often and for long journeys, and I hated feeling uncomfortable when I drove. I assumed the best solution was to have a refund of the monies I’d paid, and was gutted to have to start the car search again, but Ian was confident in getting a replacement!
For anyone having issues and looking to reject a vehicle, I don’t think there could be anyone better! Every step of the process was explained clearly to me, and it was a huge reassurance having the rejectmycar team on my side. The new vehicle is a dream to drive again, and has given me back the joy of the car I loved!

Absolutely the place to be if you are having any doubt with regard to rejecting a vehicle! I’ll try to keep this short! Purchased a Range Rover Evoque at 45k within the 6 months numerous amounts of issues. Got JLR to communicate with the dealer to support the dealer to a change the vehicle, less mileage that had accrued up to the point of issues. Reject my car we’re right on the money, their knowledge and advice along with expertise is invaluable in terms of support, as you will fully understand where you are at and what you need to do! No need to jump straight to a solicitor, when you have this amazing service at hand. Thank you, keep up the excellent work. 😉

It was great to have someone on my side who understands the motor trade

Since delivery of an unsatisfactory vehicle in February 2021 and after contacting Reject My Car to seek guidance, Ian has been by my side at the important key moments in the difficult process of getting my money back and the car rejected. He also positively encouraged when times got 'heavy'!
He worked hard as a mediator between myself and the dealer. He patiently listened to my complaints about the terrible service from the dealer, my questions and my worries! He also assisted in the writing of emails. Ian undertook searches on the vehicle to find information that would aid my case and claim.
At the court hearing yesterday, he supported me by appearing at the digital hearing- listening carefully to the discussion and adding any technical detail I failed to voice. He contributed to my evidence pack I sent the judge.
Ian's help, knowledge and guidance most definitely helped to get the result we hoped for- a ruling in our favour. Full money back plus costs and expenses. And then the car will return to the dealer.
A long journey- but we totally appreciated Ian being on it with us!
Thank you so much!