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Se hva andre synes

Vurdert til 5 av 5 stjerner

After failing miserably with arnold clark and vw finance regarding a faulty car which i was quite within my right to reject under my consumer rights I was directed to this company. From start to finis... Vis mer

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Vurdert til 5 av 5 stjerner

I recently used Reject My Car and would recommend their service. The process can be lengthy and, at times, challenging—my case took just over a year to reach a resolution. However, I would like to... Vis mer

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Vurdert til 5 av 5 stjerner

Over 3 years after Ian at rejectmycar.com got us a full refund on our unwanted vehicle, his service is still the best we've experienced in any field! He still gives us free expert advice on cars we pl... Vis mer

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Vurdert til 5 av 5 stjerner

ABSOLUTELY OUTSTANDING! I will be forever grateful of learning about reject my car. From start to finish the professionalism and competence was exemplary. After 8 months of being knocked from pillar t... Vis mer

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Automotive Dispute Resolution Service We help you get refunds on faulty cars, motorcycles and motorhomes. We even do the occasional hot tub! Whether you bought the vehicle new or used, whether you paid cash or finance, we can help in almost every situation!


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4,8

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TrustScore 5 av 5

173 anmeldelser

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Vurdert til 5 av 5 stjerner

The team worked quickly and efficiently…

The team worked quickly and efficiently on my case. My case was confusing and I was getting no answers from the dealer or the finance company until I got the team involved. A service I would recommend to anyone that’s unfortunate enough to be in the same situation as me.

3. februar 2025
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Thanks Aaron
It was a great result and we were delighted to be able to help you when you needed it!
We are always here if you need us.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

After buying a car from Arnold Clark…

After buying a car from Arnold Clark that ended up having engine issues we were faced with no where to go. When a large company has done something wrong it’s very hard for the public to do anything.

I spoke with Ian and although it took a year and a bit we won. It allowed me to move on with life.

31. januar 2024
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Hi James
This was a long one indeed, but we got there in the end.
Sometimes large organisisations are hard to penetrate, the onion has so many layers!
But we always get there in the end!
Thanks for sticking with us, and we are always here should you need us in the future.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Ian is a true gent

Ian is a true gent! He was exceptionally kind and generous on our recent visit to Scotland, and went out of his way to ensure we got to experience some of the beautiful, breathtaking landscapes and famous places close to Edinburgh. His passion for supporting the under dog is extremely apparent, and his general all-round knowledge and expertise make him a top-bloke to trust. Would recommend 1000%.

9. oktober 2024
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Thanks Ali
It was great to meet you and also to tell you about Reject My Car, our battles and the victories!
See you in 2025!
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Fought for me all the way

Ian and his team fought for me all the way to the courtroom to seek resolution for a dodgy - and in my opinion dangerous - MG4 electric car sold by Gillanders Motors.

The battle lasted almost two years, during a very difficult time where I lost people close to me. Without the experience and grit of Ian and the team I would not have been able to persevere.

The Consumer Rights Act 2015 is very clear in setting out the criteria and timeframes in seeking recourse for unsatisfactory goods - but what if a company simply refuse? Pursuing them legally through the courts is the only recourse, which takes time and can be very costly - and these companies know this only too well.

I'm truly grateful and thankful to Ian's team, my Solicitor (Robert), and Advocate (Jonathan) for getting me the result. Thank-you all.

26. august 2024
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Thanks Martin!
This was a solid case from day 1, made difficult by an arrogant and aloof car dealer!
It says it all that the manufacturer terminated them shortly before this settled.
Jonathan and Robert worked incredibly hard to get this one over the line.
I hope you have better luck with the replacement!
Merry Christmas!
Ian and the Team

Vurdert til 5 av 5 stjerner

I had the pleasure of dealing with…

I had the pleasure of dealing with Sally who took my case on and she has been nothing but amazing , the case took longer than I expected but Sally kept her cool and got an amazing result for me and honestly I couldn't be more grateful for her help 11 months of hell and I felt like I was getting nowhere but I couldn't be more pleased for my case to be finally over and im now free from a horrible situation all thanks to Sally

8. desember 2024
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Thank you for the incredibly kind words Roxanne! Sally will be thrilled!
Have a great Christmas, from Ian and the Team

Vurdert til 5 av 5 stjerner

Sally the Superstar

Cannot thank this company enough for all the effort they went through by helping me reject my car.

I bought a car through Peter Vardy and right from the start it did not feel right after being back and forward with Peter Vardy in and out of the garage spending money on repairs and getting no further forward I thought I didn’t have a leg to stand on.

Until I came across Reject My Car, my handler a lovely laddie named Sally was exceptional throughout the process she helped me get back on the road with a car while my case was being handled and made the process a lot less stressful. Sally was absolutely fantastic and I cannot thank her and the team enough!

Would recommend this company to anyone that was going through the same thing they were fantastic!

2. desember 2024
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Thank you for the incredibly kind words Daniel! Sally will be thrilled!
Have a great Christmas!
Ian and the Team

Vurdert til 5 av 5 stjerner

Cannot recommend reject my car enough

Cannot recommend reject my car enough they were amazing from start to finish and managed to reject my car after nearly a year of the garage and finance company not being of any help to me! Thanks to Sally and her team for all their help and if you are at a loss like I was then these are the guys for the job! Thank you again

18. november 2024
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Hi Shelby
We are delighted that we were able to help! Sally worked hard to get the right outcome.
This was a simple case made difficult by the other side, but common sense prevailed and we got the right outcome.
We are always here if you ever need car help in the future.
Best regards
Ian and The Team

Vurdert til 5 av 5 stjerner

New Car Blues

I bought a new car in September from a Volkswagen Garage. It seemed rather clunky to drive but on the first couple of days I thought that was because it was a new car. After a day or so I noticed that the windows were opening of their own volition. The car was behaving very oddly. Sometimes it would respond and could be driven, but sometimes it just didn’t respond at all. After a few days of this bizarre behaviour it stopped on the road, and a number of warning signs came up on the dashboard. My daughter who was with me contacted Volkswagen Assist and they sent out an AA technician. He plugged in his computer and diagnosed 14 faults. He said that the car must be returned to the garage immediately, which it was with AA support. Initially the garage said they could find nothing wrong with the car, but after further examination it appeared that there was an electrical fault which was causing the problems. After a week or so I was informed that the car was repaired and ready for collection, but as there had been so many problems over the six days the car had been in my ownership, I asked the garage to repurchase the vehicle and refund my payment. When the garage initially refused my request and tried to persuade me to keep the car I contacted Ian at Reject My Car, and he agreed to take on my case. Ian, Sally and Rhiannon were wonderful, very efficient and helpful. I had to provide the evidence as requested which I did. With Reject my car on my case the garage agreed to repurchase the car and refunded my payment.
I can’t thank Ian and his team enough. They did an excellent and efficient job for which I am very grateful and I highly recommend them.

26. oktober 2024
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Hi Helena
Thank you for the incredibly kind words, the Team were thrilled to get you the right outcome swiftly and without fuss.
You never expect when buying such an expensive car to have issues so quickly, but in this case keeping the car was simply not an option going into the winter months.
We are always here if you need us in the future.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Outstanding customer care even after 3 years since getting our full refund

Over 3 years after Ian at rejectmycar.com got us a full refund on our unwanted vehicle, his service is still the best we've experienced in any field! He still gives us free expert advice on cars we plan to purchase with quick and informative replies. So glad we found him and his Invaluable service. If you have any concern about your vehcile purchase, contact him now!

25. oktober 2024
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Hi Jason
I hope the new wheels are meeting expectation (assuming you have them by now?)
If there is ever anything we can help with, we are always here for you!
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Ian helped my mum claim back money from…

Ian helped my mum claim back money from a company that sold her a dodgy car for my disabled sister he was met with nothing but hassle from the company and he stood tall and handled it tremendously one things for sure he doesn’t mix words and when he says he’ll get it done trust me absolutely gentleman

10. oktober 2024
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Hi Ian
Such terrible circumstances and the car was a necessity, only for the dealer and car to let you and your mum down spectacularly.
It did take longer than expected, but we got there in the end.
We are always here if you need us!
Best regards from Ian and the Team

Vurdert til 5 av 5 stjerner

Great company

Even though unable to help through no fault of there own they tried there hardest to help me trusting genuine helpful. Highly recommend

3. oktober 2024
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Hi Julie
An unfortunate set of circumstances.
We are always here if you need us.
Best regards from Ian and the Team

Vurdert til 5 av 5 stjerner

Honestly I can’t praise these guys…

Honestly I can’t praise these guys enough they are absolutely brilliant , very proactive and professional . I purchased a 3.0l jag f pace and after 4 months had a complete engine failure , was told it wasn’t covered under warrantee and got quoted with a £25,000 repair bill for a new engine and labour. I contacted reject my car and If it wasn’t for Campbell and the team I’d be bankrupt right now and out on the streets . Not exaggerating they literally saved my life I can’t thank these guys enough I owe them everything

1. oktober 2024
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Thanks Caleb!
I know that Campbell worked really hard on this for you, and we are all delighted to get you the right result, allowing you to get on with life!
Always in your corner!
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Outstanding service from Ian and his team.

I can't thank Ian enough for the incredible support and assistance he provided in sorting out my issues with both Arnold Clark and Saxton 4x4. From the very beginning, Ian went above and beyond to ensure that I felt heard, supported, and understood throughout the entire process. His professionalism, dedication, and attention to detail are truly exceptional.

Despite the complexity of the situation, Ian remained patient, knowledgeable, and determined to resolve the matter in my favor. He consistently kept me updated and took the stress out of dealing with two major companies. It was clear that Ian genuinely cared about achieving a fair and satisfactory outcome for me, and I am beyond grateful for his hard work.

If you're in need of someone who will go the extra mile, Ian at Reject My Car is the person to trust. He turned what could have been a very stressful experience into one that was handled with expertise and care. Highly recommended!

13. september 2024
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Thanks for the incredibly kind words Joseph.
We are always here in your corner.
Best regards
Ian’s and the Team

Vurdert til 5 av 5 stjerner

Amazing team at reject my car

The team at Reject My Car are incredible, most notably Ian. We had trouble with rejecting our car and reached out for a bit of help. The process was seamless, the team are unbelievably knowledgable which gave us great confidence our case would be dealt with correctly. Cannot recommend Ian and the rest of the team enough if you are ever having bother with rejecting a vehicle!!

13. september 2024
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Thanks Janey
We were delighted to get this one over the line for you!
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

5 star service from a 5 star company

Well where do I start
I bought a van from Peter Vardy ( carz )
In March 2023 the turbo failed in June 2023 Peter Vardy said they’ll replace the turbo which I was happy with, I was due to pick the van up about 6 weeks later but the full engine failed when they tested it on the day I was due to pick it up . Once I heard of this I wanted the van rejected but Peter Vardy said it’s classed as one fault and they have an opportunity to fix the problem 8 months past still no van and 100s of calls and emails later I had enough of the non responses from Peter Vardy I contacted REJECT MY CAR and I wish I done it months ago .
Sally & Margo my case handlers were absolutely amazing .
I will definitely be using reject my car in the future and will never use Peter Vardy (carz) ever again the aftercare I received was shocking .

Bought the van March 2023
Broke down June 2023
Contacted reject my car March 2024
Got the majority of my money back from Peter vardy and the finance company
September 2024,

I really can’t fault the service I received from reject my car they took a massive weight of my shoulders.

Thanks very much for your help
Sally and Margo

11. september 2024
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Hi James
Thank you for the very kind words. I know how hard Sally and Margo worked on this one in the face of real opposition from the suppliers, so they will be thrilled to hear how delighted you are.
We are always here if you need us again in future!
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Excellent service from Reject my Car

I contacted Reject my car after a friend recommended the company. They helped me get out of my PCP agreement with ease and finally allowed us to move on from the car and the dealership. This didn’t affect my credit rating.
Following my purchasing of a brand new car in October 2023 with a PCP agreement I had nothing but bother within the first month with Engine Warning lights displaying and the car breaking down. The dealership had 3x opportunities with my car to fix it but the problem would reoccur and I lost faith in the car. I contacted Reject my car in March 2024 (6 months after purchasing the car - 6 months of hell and trying to fight with the dealership and finance company to have my car handed back).
Following an initial telephone conversation with Reject my Car we followed up with various emails to gather the most information we could to proceed but once I signed up to have them advocate for me I had absolutely zero hassle. Up until I contacted Reject my car I had exhausted my ability to fight with the dealership and finance company - my own first appeal to the finance company to have them take back the car was not upheld and I was told there was no more they could do. The car dealership were very unhelpful and I had many stressful, tearful moments over the first 5 months of owning this new car.
Reject my car were able to take over all the communications with the finance company and on my behalf they won my case to Reject the car!
I gave them at Authority to Act in March and by July 2024 the car was returned to the finance company and we got our deposit back including payments we had been making on the new car, a roaring success!
For all there were times I didn’t hear from Reject my car they would reply promptly to my emails when I was looking for updates and reassured me that there was always ongoing work behind the scenes from them on my behalf. They also gave me a courtesy car which was a lifesaver.
I am so grateful to Ian, Sally, Margo, Craig and all the team for their help. Their professionalism and dedication was outstanding. I visited their office also twice and they were all so lovely. What a great job they are all doing.
It is definitely worth contacting them to see if you have a case worth fighting for and to discuss all the financial outlays to see if financially it is affordable for you, but for us, we thought it was worth it as our main goal was to be released from the PCP agreement.
Thank you Reject my Car.

28. august 2024
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Thanks Ashleigh!
This was a tricky case and the Team did a great job.
We rarely get to meet Clients, but it was lovely to meet you and if you are ever in need again, I know the Team would be delighted to step in to help.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

It’s finally over thanks to rejectmycar.com

What can I say, I contacted reject my car on the 30/11/23 regarding a car I bought in June 23 and the engine failed on the 30th of November 23, I was told to contact reject my car.com to which I did on the 30/11/23 and told them what had happened to me. Reject my car told me this was a case for them and confidently told me they would win my case for me. Roll on 9 months later my car was picked up today and fully reimbursement of all my payments for car and all my expenses are now getting paid back to me. When this happens to you the first thing we do is say what do I do next, please when I say this I am talking the truth, contact Ian or Margo at rejectmycar.com they will take everything off your hands and work realy hard to get you a result for you, it can take a while like my case and as Ian said to me all cases are different so please please give them a call for there help you won’t regret it I promise you. Ian and Margo I can’t thank you all enough for what you done for me and I will and would recommend you both to anyone finding themselves in the position I found myself in. Again I thank you both from the bottom of my heart for your help and guidance you gave me, thank you very much and wish you both good luck and health for the future.⭐️⭐️⭐️⭐️⭐️

23. august 2024
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Thanks George
This was simple case made horrendous by a useless finance company!
I hope your next car serves you well, and if you ever need us in the future we would be delighted to help.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

I bought my first car through finance…

I bought my first car through finance from a dodgy dealership and of course it broke down just after 32 days. I had no paper work to tax the broken down vehicle and it was clamped and towed by the DVLA. Absolute nightmare from the start until I reached out to reject my car. Ian and the team took it on straight away and told me I didn't have to worry anymore and he was right, 2 months from the day they took on my case and I am finally free of the car and all the stress that came with it. I can't thank you all enough for the hard work and time you've put into my case. If you're ever in the same situation I found myself in then don't hesitate in getting in touch with them, I don't know what I would have done without them.

17. juni 2024
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Hi Emma
Thanks for the kind words.
As a new driver you should never have been exposed to such sharp practices and a terrible car.
Hopefully your next car does the job and if you ever need us again, we are always here for you.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

Reject my car will fight your corner on every front

I had purchased a volkswagon troc from arnold clark on November 2023 & car had been plagued with issues ( new clutch 4 weeks in, smoke appearing from underneath engine, massive oil leak on engine after clutch repaired). After dealing with arnold clarks dalmarnock dealership, customer services & head office, i was getting absolutely nowhere. Arnold clark like usual, taking no responsibility & refusing to reject the car even with the evidence i had provided. Got in contact with reject my car & in total contrast to AC, have been super professional, excellent customer service & battled with Arnold Clark & Toyota to get rejection on car completed. Special mention to margo blane who helped every step of the way. After arnold clark agreed rejection, Toyota finance had been being really unhelpful in releasing the payments made on Car. Margo provided weekly updates & battled away with a really unhelpful toyota & got them to release the payments. Dont hesitate to let reject my car take on your case, they know how to get the case won

9. august 2024
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Hi Charlie
Thank you for the kind words!
I know Margo will be especially delighted, this was a tricky case to get resolved.
We are always here should you need us in the future.
Best regards
Ian and the Team

Vurdert til 5 av 5 stjerner

I bought a Toyota Rav 4 2020 hybrid off…

I bought a Toyota Rav 4 2020 hybrid off Arnold Clark in August 2023 with the suspension progressively getting worse the longer it was driven. I informed them that the car was unsafe to drive but ultimately ended up being ignored. I spent a fortune at Toyota, local garages, mobile mechanics and various tire shops trying to get to the root of the problem. After randomly checking out the vast service paperwork/history stored in the glovebox 7 months after purchase low and behold it turned out the car was in a major wreck a couple of months before I took ownership of it. Still the dealership was not interested with it now being over the 6 month period for trading standards. A engineer checked over the car once I contacted Rejectmycar and started pointing out a very extensive list of dangerous damage on the car. A refund/settlement was reached with Arnold Clark/Toyota and I received payment 11 weeks after the car was picked up solely due to Toyotas incompetence! It should have been 4 weeks maximum but a catalogue of mistakes by Toyota kept it going a lot longer than it should have. I will never take finance out with Toyota again due to the experience I had with them. To my shock the car is currently relisted for sale with a fresh MOT on their website. A special shout out to Ian and Margo for getting me justice in the end!

2. august 2024
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Hi Alex
Thanks for the very kind words!
You deserve some good 'car' luck now, and I hope the next car does exactly the job you need.
We are always here if you need us in the future!
Best regards
Ian and the Team

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