Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You don’t just lose access to th... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Vis mer
I love Reckon software have been using it for 20 years plus and I believe it is one of the best tools in the accounting software market. Jason in customer support was absolutely brilliant to deal wit... Vis mer
Selskapet har svart
Extremely patient and helpful chap who assisted me today. Love not having to explain everything to a 'virtual assistant' first. Stayed with me online the whole way through and never showed that he los... Vis mer
Informasjon om virksomheten
Om Reckon
Skrevet av virksomheten
Online & desktop accounting software for businesses of all sizes, accountants, and bookkeepers.
Reckon is an ASX listed and Australian-owned company with over 30 years’ experience delivering market-leading solutions to small to medium-sized businesses and accountants & bookkeepers.
Kontaktopplysninger
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Australia
- 1800 732 566
- customerservice@reckon.com.au
- reckon.com
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Comments on both contacts I have had.
Both contacts I have had were very helpful. My only negative point was that the phone connection was not very clear, with regular short cutouts and clicking happening. This makes things a little difficult when trying hard to understand an English dialect you are not familiae with, while also trying to understand a system one is not familiar with. But your personnel are very aware of speaking too fast and patiently tried to speak as clearly as possible to this computer tech novice. I thank them for their patience with me. Marie Peard.
Karen
Karen, Was excellent. Good clear easily understood English. I could understand every word. She was very thorough and patient. She was a great help and deserves a pay rise.
Dealing with Gaurav was very easy from…
Dealing with Gaurav was very easy from start to finish in a professional and courteous manner.
Assistant was very patient
Assistant was very patient, helpful and courteous in my dealings with him.
💯💯💯💯
Fairly priced, real customer service and a great product. I'm so happy to have left xero.
Happy customer
My issue was resolved quickly and the help I received was efficient and they were patient and polite.
Great language skills
It was wonderful to talk to someone who had very clear english skills. He was very patient and concise when giving instruction. He was excellent to deal with
Very pleasant operator Robin was great
hey rekon don't sell me a product and…
hey rekon don't sell me a product and mid game move the goal posts. so my wife and accountant have to each pay 900 dollars because you introduce an MFA .and also don't give the ability to revoke the MFA when i tried 3 times by clicking on the revoke tab and it doesn't work. your attempts at extorsion will be met with losing a customer as i hope many others do.

Svar fra Reckon
Bank data feeeds.
Need to improve Bank data feed transactions linking on receive money it is not good to be receiving in journal format.
Very helpful :)
Extremely short phone wait time.
Extremely short phone wait time.
Knowlegable support staff.
Effective help.
The waiting time is not too long
The waiting time is not too long, the system (reckon) is easy to use. The staff helpful, ready to help.
Answers their calls straight away and…
Answers their calls straight away and solves the problem
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







