Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You don’t just lose access to th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Vis mer
I love Reckon software have been using it for 20 years plus and I believe it is one of the best tools in the accounting software market. Jason in customer support was absolutely brilliant to deal wit... Vis mer
Selskapet har svart
Extremely patient and helpful chap who assisted me today. Love not having to explain everything to a 'virtual assistant' first. Stayed with me online the whole way through and never showed that he los... Vis mer
Informasjon om virksomheten
Om Reckon
Skrevet av virksomheten
Online & desktop accounting software for businesses of all sizes, accountants, and bookkeepers.
Reckon is an ASX listed and Australian-owned company with over 30 years’ experience delivering market-leading solutions to small to medium-sized businesses and accountants & bookkeepers.
Kontaktopplysninger
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Australia
- 1800 732 566
- customerservice@reckon.com.au
- reckon.com
4,4
Enestående
2k anmeldelser
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Help is always there.
On the few occasions I have had a problem with Reckon accounts online, I have been able to have my issue addressed in a timely manner by the support staff. They have always been patient and courteous. The remote access control has been very beneficial as I am no tech guru, but they are able to assess and fix quickly and efficiently enabling me to get on with my bookkeeping.
14. mai 2024
CUSTOMER SERVICE
9. mai 2024
The person I spoke to was very helpful…
The person I spoke to was very helpful and patient with myself
I would recommend Reckon to others
8. mai 2024
Great support
The gentleman I dealt with was Very helpful and did everything I needed in a timely manner.
7. mai 2024
Svar fra Reckon
That's so great to hear! Thank you so much for sharing your feedback and we're so glad the team were able to help 🙂
Fantastic customer support
1. mai 2024
Quick response to request for…
Quick response to request for assistance. Technical problem resolved in a timely manner. Friendly and helpful.
30. april 2024
Upgrade Problem.
I was having a problem downloading and upgrading to Reckon Small Business 2023. The tech who assisted me was excellent. He was very patient with a non technically minded person. After a long phone call Piyush got me through the download and together we successfully installed the new version which is working perfectly.
19. april 2024
Consultants are very knowledgeable and…
Consultants are very knowledgeable and helpful.
23. april 2024
Very pleasant and knowledgeable.
Very pleasant and knowledgeable.
Got straight to my problem and solved it.
19. april 2024
Reckon are always there to help with…
Reckon are always there to help with any questions I have ever had. The wait times are minimal and their service team are very knowledgeable!
15. april 2024
Always a pleasure dealing with the…
Always a pleasure dealing with the lovely Reckon team.
15. april 2024
A very helpful technician.
The technician was very helpful with an issue I had this weekend. He was able to assure me that my problem was fixable and I felt very comfortable with his telephone manner.
13. april 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.