rainkiss.online Anmeldelser 

213
TrustScore 3.5 av 5

3,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The very best and most style-forward raingear out there! They can handle any deluge - think Florida-in-tropical-storm situation - and look fabulous at the same time. I’m stopped and asked about mine w... Vis mer

Vurdert til 1 av 5 stjerner

Ich möchte den Poncho zurücksenden und mein Geld zurückerhalten. Deshalb habe ich Ihnen bereits drei E-Mails geschickt, aber bisher keine Antwort bekommen. Jetzt habe ich andere Kommentare gelesen, i... Vis mer

Vurdert til 5 av 5 stjerner

Super tevreden! Wat een geweldige klantenservice! De drukknoop van de poncho voor mijn dochter was kapot gegaan en het originele model was helaas niet meer op voorraad. Zonder gedoe mocht ik een ander... Vis mer

Vurdert til 2 av 5 stjerner

ik kocht deze poncho omdat ik de camino ga wandelen maar bij mijn eerste test vandaag waren zowel mijn rug als mouwen van mijn jasje eronder helemaal nat. Teleurstellend aangezien bij hun beschrijvin... Vis mer

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3,3

Middels

TrustScore 3.5 av 5

213 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 5 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(213)

31 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

I LOVE the RAINKISS poncho

I LOVE the RAINKISS poncho - arrived very quickly to Canada. I'm a plus size woman and it truly fits ALL sizes. I am able to wear it over my winter coat as well! The only problem I have is the hood is too big - haven't figured out how to make it smaller. 🙃

21. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not waterproof

Looks beautiful...bought for a beach wedding in case of rain. However after the wedding when it was worn it is absolutely useless. I paid nearly 60 00 and expected something that would work. I have probably only worn it 10 times and water is coming in on the arms. Just got home wet cold and miserable. My cheap alternative from decathalon has lasted years and cost less than 10.00. don't know if it's a bad batch of fabric.

Following my complaint I received a second one and this is clearly made from a different fabric which appears more robust. It hasn;t rained at the right times in manchester for me to tell what the waterproofing is like.

2. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra rainkiss.online

Hi,

Sorry to hear that your Rainkiss did not keep you dry, unfortunately it sounds like your poncho did not come correct through the sealing process.

We are very sorry for the inconvenience and would love to send you a new poncho as soon as possible. Could you please reach out to nikki@rainkiss.online so I can locate your order and send it to you right away.


Kind regards, Nikki from Rainkiss

Vurdert til 1 av 5 stjerner

And after all

And after all: another annoying detail. I ordered two raincoats, one blue one that costs 55, 00 Euro with a discount and a green that costs 65, 00 Euro. I kept the blue one and sent the green one back and they charged me the green one. Plus ten euros to sent the coat back to Amsterdam. I really have to say: worst customer service ever. And even I like the style, I would never order another one.

6. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra rainkiss.online

Dear NK,
Sorry about that however, you ordered our 'Bundle Up Offer', which offers 20% off the second poncho. You returned one poncho so unfortunately the bundle deal is no longer valid and you are refunded the value of the discounted poncho. This is standard and my apologies this wasn't clear for you. If we didn't operate this way, every customer could order two ponchos, simply return one and receive free shipping and a discount on a single poncho... We offer free shipping but not free returns, and also state this in our shipping policy. I am sorry this experience wasn't what you expected however we are simply following our standard procedure on how we accept and refund returns. Please contact us at nikki@rainkiss.online and we will be happy to find a solution for the return costs you paid.
Look forward to hearing from you and resolving this.

Kind regards, Nikki
Costumer Service Rainkiss

Vurdert til 3 av 5 stjerner

Short sleeves, not windproof

Got this as a present. Nice looking, cool design. However, the one size fits all is not true. I’m 1.83m/6 ft, normally wear a size L. The sleeves are too short so my sweater got wet anyway esp on bike rides. When it’s windy the hood keeps blowing off so more wetness. Nice looking, fashionable poncho if you’re not that tall for drizzly days in the city, definitively not suitable for bad weather or outdoor walks/bike rides.

14. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my poncho

I ordered my poncho a couple weeks ago and I take it every where. It fits perfectly en keeps me dry al the time. I love the part that you can fold in in a small square. Finally I can dance in the rain 🌧

18. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra rainkiss.online

Hi Maarten, thank you so much for the great feedback, we just made a happy dance under the rain. Have a great and rainy week, stay dry! :)

Vurdert til 2 av 5 stjerner

One size fits all is not a true…

One size fits all is not a true description.
I’m a size 14 and the poncho looked ridiculous on me. It was far too big and far too long.
The rain kiss was lovely and Colour was really nice.

15. oktober 2021
Anmeldelse skrevet uten oppfordring
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Svar fra rainkiss.online

Hi Sinead, so sorry you did not love the Rainkiss. The refund has been made, as stated in return instructions we ask to confirm when shipped back to us to process with refund as soon as posible, we did not receive this from your side. No problem of course, refund has been processed.

Kind regards, Team Rainkiss

Vurdert til 4 av 5 stjerner

Love it

I bought the black polka design and have used it several times walking my dogs in the Swedish autumn weather. It keeps me all dry from a 45 min walk in pouring rain. The hood stays in place also in windy weather. I googled and ordered it through a more local webshop - same price but free shipping.

10. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ich habe am 26.08.21 138 € für einen…

Ich habe am 26.08.21 138 € für einen Poncho und einen Gutschein bezahlt - irgendwann, 2 Mails auf der Firmenwebside und mehrere Wochen später, kam der Poncho dann auch an - nicht aber der Gutschein. Bis heute nicht.
Das ist ganz und gar nicht in Ordnung!
Und weil ich auf meine Mails keine Antwort bekommen habe, nun also so...
Der Poncho ist ganz nett.

7. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ich habe mir einen Poncho Ikat von…

Ich habe mir einen Poncho Ikat von Rainkiss bestellt. Der kam schneller an als ein Brief.
Der Print ist einfach geil. Der Stoff, das Material angenehm leicht, nicht zu warm. Ich habe ihn heute bei Regen auf dem Fahrrad ausgeführt. Ich bin begeistert. Ich muss sagen, wenn es aus dem selben Stoff auch noch eine Regenhose geben würde, ich wäre doppelt begeistert. Grins. Andere Nutzer schrieben, das die Kapuze zu groß wäre..ja das stimmt, da hat man das Design vor die praktische Seite gestellt.
Ich habe da einen super Vorschlag: Das selbe Klettverschluss-Bändchen, das eine Superfunktion am Handgelenk hat, an der Kapuzenrückseite verwenden.
So kann man die Kapuze variabel verkleinern und das schöne Design bleibt erhalten.
Fazit: Der schönste Regenponcho ever.

5. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great!

My initial order was late, and the customer service didn’t reply on my emails. After two weeks I contacted them on Messenger and I was properly compensated for the delay and lack of response.

Happy customer in the end!

2. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Schön aber nass

Positiv: Tolles Design, schnelle Lieferung.
Negativ: Leider nicht so regendicht wie versprochen.
Dort, wo der Poncho mit der Kleidung in Kontakt kommt, geht der Regen durch.
Meine Oberbekleidung war am Rücken und an den Armen komplett nass, dass bei einem mäßigen Regen und einer halben Stunde spazieren.
Da er doch mit 69€ nicht gerade günstig ist, kann ich ihn nicht weiter empfehlen.
Nachtrag: Reklamation total easy, Unternehmen hat sofort reagiert und schickt einen neuen.

25. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra rainkiss.online

Dear Petra,
Sorry to see you had issues with your first poncho and happy our support team replaced your poncho so quickly. Rainkiss ponchos are 100% waterproof so you should have no issues staying dry. You may of received a poncho with a manufacturing error and we apologise for that and we are happy you received your new poncho.
It would be great if you could update your review once you stay dry with your new Rainkiss! :)
Best,
Team Rainkiss

Vurdert til 5 av 5 stjerner

Great product! Got mine poncho yesterday and i love…

Got mine poncho yesterday and i love it! Its really huge, so it will fit a bigger person too. The onlycritic i have is about the sides, that are partially open, but i havent checked the poncho in actual rain yet, so no idea, if it gets wet through the loops on tbe sides. Other that that great product !

22. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Unsuitable for wet and windy days

Honestly, when do you need to wear a rain poncho: when it's to blustery for an umbrella.
This poncho doesn't work for windy and rainy weather. The hood is way to big, even with a hat and other jackets underneath and the wind lifts the poncho up to your hips as the gaps at the side openings are too big too. You need to place more snap fasteners there. I have pleated the hood down at the back and closed the side openings! Tried it today and it's perfect now. Love the Japanese blossom design and they weren't
helpful but offered a refund even after months of purchase, so 2 stars instead of 1.

20. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Such fast delivery and such a lush…

Such fast delivery and such a lush item. It’s very long but Defo one size fits all!! I was worried about ordering as my concern was it would be cheaply made and take forever to come. It is neither!! Not as pink as the picture but still really nice (pink panther) very happy!!

17. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great poncho - love the story.

Bought the Storm Camo Poncho a few weeks ago. I love the design and the story behind it.

I wanted to know more regarding the materials used and send Rainkiss a mail, got my feedback within a day, very pro :)

9. mars 2021
Anmeldelse skrevet uten oppfordring

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