I switched because i was tired of paying Verizon’s ridiculous prices. I’ve only been with it for 2 weeks, but so far the coverage has been great…better than Verizon where we live. I also so appreciate... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
overall good coverage - sometimes it drops in areas my old coverage did not. Initial switchover was a little scary because I could not make calls out but was fortunate enough to have a work phone to c... Vis mer
I have been a Pure Talk customer for a few years and have always received great customer service whenever I have called them. Today was no different. Veronica answered all my questions and helped me t... Vis mer
PureTalk is a decent service and affordable compared to our time with Tracfone. What is surprising is the times the network drops considering the network runs on AT&T towers. This can be troubling esp... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
great customer service response
My call was answered fairly quickly and the customer service representative was able to look up my account and answer my question right away.
I switched to Pure Talk from AT&T a few…
I switched to Pure Talk from AT&T a few months ago and while AT&T's phone service was great, their customer service was terrible. I am very happy with Pure Talk's phone service, I have noticed no difference, and the one time I called customer service it was amazing. Thank you Pure Talk for bring customer service back to the USA!
HIgh expectations!!!!
I had high expectations for the services provided by Pure Talk. I was pleasantly surprised when I found that the services provided met and exceeded my expectations. The price for the services was the lowest in the market. Thanks again!!!!
Not for calls out of the US
We were 20 year subscribers of ATT. We switched to PureTalk and the service in the US has been great. We traveled to Spain this past month and were told the switch would be seamless. In the 3 weeks were in Spain, 6 calls to tech services, we were never able to get cell service. And our phones were iPhone 16s. I was told that a ticket was created and someone would solve our problem. Zero contact from your Tech department. The only contact was when I called in and received zero satisfaction. I was very, very disappointed. Thankfully our travel partners had ATT and we were able to use their hotspots.
My phone is not the same
My phone is not the same? I don’t know what is wrong. I probably need tech help. Pages fill slowly or not at all. I can only get text messages sometimes? No calls have been dropped.
I keep getting my calls dropped and my…
I keep getting my calls dropped and my phone goes into “SOS”… normally I only get one bar and then it goes to “0”. I’m not really happy especially when the sales guy said I’d have better reception than I had with my previous supplier.
Being a Retired Couple
Being a Retired Couple, We are Always Looking for Ways to Cut Cost! Heard about Pure Talk on AM Talk Radio and We Decided to give Them a Try and Are Not Disappointed
No hold time!
No hold time! Super helpful and not an overseas customer service person!!!!!
Good customer service
Good customer service. Waited 1 minute for a representative and easily registered a new tablet.
Always get a friendly person on the…
Always get a friendly person on the other line. Very professional always helpful. The coverage is great I'm very satisfied. The company also has a good moral compass as they support policies and organizations that match the values of good patriotic citizens.
Feels like nothing has changed
Once I got past the bugs of switching over it feels like nothing is different but my monthly bill!
I can talk text use data with no…
I can talk text use data with no problem and a lot better service. And the price fix my budget.
Good plan
The service is fantastic! Disappointing is a payment plan to buy an I phone!
No more dropped calls
No more dropped calls, very good connections. strong signals. great monthly price.
After a bit pf a struggle getting…
After a bit pf a struggle getting signed up and service established ( i had to buy a new.phone from you. My tmobile phone would not unlock) things have gone smoothly.
zero improved reception
I switched to Puretalk because you told me I would get better reception because there was a tower close to me. It is lousy. Folks can only hear me if I shout. I get disconnected all the time. I have called and spoken to you all 4 times and it is not any better. I made a big mistake
Just be more protecting of our phone…
Just be more protecting of our phone numbers. No scam calls
Actual REAL person, not a recording!
Pure Talk customer service is great! REAL PEOPLE! Joseph from Mississippi was a pleasure to speak with and really knew how to help me. And I could understand every word he spoke because he's AMERICAN! THANK YOU!
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