I was looking for an AC cover and was having trouble finding the right size online. I was surprised to find the exact size needed at PureFilters and ordered it. I was pleased that it fit perfectly. Th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Purchased product online, that was in stock and to be shipped same day. The order took three weeks to arrive. Called multiple times, was misled, promised phone calls back which never transpired and wa... Vis mer
Item received same as original. although shipping took longer than expected about 2 weeks but it was free shipping and it was not urgently needed.
Order arrived faster than I expected, seeing as I live on the west coast, with updates when it shipped etc. I called during evening hours but did not leave a message, however someone did call the very... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Kontaktopplysninger
4,1
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 48 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra PureFilters
Yves— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Filter Order
We have been ordering our filters here for over 15 years.
Both refrigerator and furnace.
4. januar 2025
Svar fra PureFilters
Jeannie — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Svar fra PureFilters
AS — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Received exactly What requested
Received exactly What requested, quickly! Sas allo very Well packaged!
8. desember 2024
Svar fra PureFilters
Guy— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
They find the right product for me and…
They find the right product for me and quick response.
10. desember 2024
Svar fra PureFilters
Daniel — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
it was seamless
17. desember 2024
Svar fra PureFilters
Cal — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Excellent product selection and delivery
Had the product I needed and received it quickly and easily. I have ordered numerous times and pure filters always made it easy and efficient to get what I need.
21. desember 2024
Svar fra PureFilters
Gord— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Svar fra PureFilters
Andre — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
The Pleatco PA200S Pool Filter…
The Pleatco PA200S Pool Filter Cartridge, which is listed on their website, has been consistently out of stock for over three years. If a product is not in stock, it is not appropriate to list it on your website. I have repeatedly requested updates on its availability, but I have not received any responses. In the end, I decided to purchase the cartridge from another retailer and had it delivered within a week.
25. desember 2024
When I contacted their customer service…
When I contacted their customer service regarding USPS delaying the delivery of my filters they gave me a rebate in compensation for my inconvenience. Very good customer service!
4. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra PureFilters
Joseph — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Very slow to ship order
I selected this business based on the positive reviews and quick shipping. I placed an order for hot tub chemicals and a fridge filter on Nov 2. The chemicals were not shipped until Nov 13 (received Nov 19). As of Dec 2nd, the fridge filter still has not been shipped.
2. desember 2024
Anmeldelse skrevet uten oppfordring
Return made Easy I made a mistake and ordered the wrong…
I made a mistake and ordered the wrong furnace filter for my furnace and needed to returm them. Donna from pure filter support was very understanding and went out of her way in providing the most economical way of returning them for credit. With out her help the cost of returning them (shipping) would have been prohibitive. Please eztent my thanks to Donna.
2. november 2024
Svar fra PureFilters
William— Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Svar fra PureFilters
Genevieve — Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Svar fra PureFilters
Laury Ann — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
More than a month delay in delivery and…
More than a month delay in delivery and still no delivery
7. oktober 2024
Furnace filters
Although first order got lost in the mail it was replaced quickly. Prices are competitive with other suppliers.
6. oktober 2024
Easy to order, Ships fast
Website is easy to navigate to our particular needs. Pricing is noted. shipments arive in a timely fashion and have always been correct in our experience.
7. oktober 2024
Svar fra PureFilters
Lorne — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
X8794 Lennox UV bulb
The X8794 Lennox UV bulb arrived promptly and unbroken. I am pleased you offer the brand name official replacement bulbs. There are some less expensive, but careful checking reveals they are not UV.
8. oktober 2024
Svar fra PureFilters
Thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Excellent service!
9. oktober 2024
Svar fra PureFilters
Kevin — Really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Was not given back my full refund
Was not given back my full refund. Company stated we had damaged product yet it was not. Assuming their carrier UPS damaged product and company wouldn’t refund full amount of $144+ but instead refunded $96? Was a poor experience.
7. oktober 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.