I was able to make an appointment for my microwave the next day and within 45 minutes of arriving at the appointment, the knowledgeable technician was able to repair my machine. I had been fighting Lo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Marco did a fantastic job. He was very professional and kept the kitchen clean as he fixed the dishwasher. He then ran it made sure it worked properly and made sure everything was clean before he left... Vis mer
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I had purchased a new shower head and planned to install it myself. However, the combo rain shower + hand held device, with multiple control options, looked more complicated than any I had done befor... Vis mer
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Would give less than 1 star if possible! We scheduled twice for an appointment! Each time, they waited until after the appointment time to say that there isn't a technician in our area at the moment a... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
For the ups and downs of digital life. Expert techs at your door, 8AM-8PM, 7 days a week.
Kontaktopplysninger
4,1
Bra
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Updates for date and time of…
Updates for date and time of appointment as well as arrival time. Excellent tech Jeff Bodie.
3. oktober 2026
Svar fra Puls
Thank you so much for your repair request with Puls! We are pleased to learn about your positive experience with us, and we really do appreciate the recommendation. Have a wonderful day!
Marco did a fantastic job Marco did a great job
Marco did a fantastic job. He was very professional and kept the kitchen clean as he fixed the dishwasher. He then ran it made sure it worked properly and made sure everything was clean before he left.
2. oktober 2026
Svar fra Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Timely service, knowledgeable techs
I was able to make an appointment for my microwave the next day and within 45 minutes of arriving at the appointment, the knowledgeable technician was able to repair my machine. I had been fighting Lowe’s protection plan service providers for 2 1/2 weeks with no results. This was well worth the reasonable service fee.
2. oktober 2026
Svar fra Puls
Thank you so much for your business and for writing such an awesome review. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
tech very friendly and knowledgeable
2. oktober 2026
Svar fra Puls
Hi Andrew, thank you for the kind feedback! We’re glad to hear you found our technician friendly and knowledgeable. We delight in providing convenient and reliable service to our valued customers and we totally appreciate you taking the time to share your experience. Feel free to contact us anytime should you need our assistance.
Excellent Service
technical person was very friendly and knowledgeable. Will ask for him again.
2. oktober 2026
Svar fra Puls
We truly appreciate you taking the time to let us know about your experience, Tim! We will make sure that the technician gets the recognition he deserves. If there is anything else we can do for you, please let us know!
Technician was so nice and sincere
Technician was so nice and sincere. I thanked him but he deserves more than just a thank you
2. oktober 2026
Svar fra Puls
Thank you, Mary for your wonderful and sincere feedback! We appreciate your kind words and we're glad our technician took the time to help and make your experience a good one. We’ll be sure to pass along your feedback
Technicians were courteous and…
Technicians were courteous and pleasant; they were diligent in explaining the problem and pricing system.
2. oktober 2026
Svar fra Puls
Hi, Elizabeth. Thank you for dropping by to share your feedback! We’re glad to hear our technicians were courteous, pleasant, and thorough in explaining the issue and pricing. We truly appreciate your trust and are happy we could provide a clear and positive experience!
Problem found quickly
Technician found problem quickly.
Ordered parts for dryer immediately.
2. oktober 2026
Svar fra Puls
Thank you for your review, Chris! We’re glad our technician was able to quickly identify the problem and get the necessary parts ordered right away. We appreciate your trust and look forward to getting your dryer back up and running!
Let us know if you have any questions or concerns by calling us at 860-596-0177.
Svar fra Puls
Thank you for your kind review! We’re glad we could get to work quickly and have everything repaired in just over an hour. We really appreciate your feedback and look forward to helping you again in the future!
Fast quality and knowledgeable service
1. oktober 2026
Svar fra Puls
Thank you very much for sharing a 5-star feedback with the community, Joe! We work really hard to provide quality service to our valued customers. Please let us know if we can assist you in the future.
The Technician was courtesy and…
The Technician was courtesy and explained the problem where I was able to understand .
1. oktober 2026
Svar fra Puls
We truly appreciate you taking the time to let us know about your experience, Ada! Mauro will be thrilled to hear about your positive feedback. If there is anything else we can do for you, please let us know!
Svar fra Puls
Hey there, Elizabeth! Thank you for dropping in and for sharing your experience! We are grateful for this awesome feedback, as it makes us happy to hear how wonderful your experience was with Puls and for trusting us to fix your refrigerator. We will make sure that the technician assigned gets the recognition he deserves. Please know that we will always be here if you need us.
Booked on line
Booked on line, received a response on the first booking that no one available and needed to rebook. Rebooked, received appointment for 10/1, received a notice on 10/1 during the appointment window that no one was available and needed to rebook.
That is never going to happen, so on to the next company.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Hi Denise, thank you for providing us your feedback and expressing your concerns. We sincerely apologize for what has happened and would like to help the best we can to rectify the situation. Our Team will definitely get in touch to address all concerns and resolve this as quickly as possible.
User names often aren't the same as the contact information we have, would you please provide us with your contact information that the appointment would have been booked under (email, phone #, full name). We will be looking into this further and see what we can do to resolve the issues you experienced and what we can do to help you feel better about your experience with Puls. On the other hand, you can call us at 860-596-0177 or send an email to support@puls.com. Thank you again!
Oven repair handled
This company was easy to book online. They followed up. They contacted me when the technician would be there. He arrived on time. He troubleshooted my issue. And helped resolve it. Pricing was clear
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Thank you so much for counting on us to fix your device, Jeffrey! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback and we hope you have a great day!
Never heard of this company and thrilled with the service
I called at 8am and the technician was at my house by 1:40pm. He was very courteous, knowledgeable, and did a great job. I am impressed.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Hi, Cathy! We appreciate your awesome feedback, and we are so glad to hear about your great experience and that the technician assigned was able to leave a great impression. Please don't hesitate to let us know at 860-596-0177 if you have any questions or concerns.
Detailed efficient and quick
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
We are thrilled to hear we exceed your expectations! We're happy that you loved our service. Thank you very much for the wonderful review and for choosing Puls. Should you have any questions or concerns, feel free to contact us at 860-596-0177 or send an email to support@puls.com.
I give him a 10 .very professional and respectful.
I give him a 10. He was respect and professional.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Thank you for your time and for sharing your feedback, Beverley! We are so happy to hear about the technician's satisfactory service during his visit that he was able to deliver. We'll make sure to share this great news with Victor. Have a nice week ahead!
Reliable service
Reliable service, quick fix and reasonable pricing.
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
I wish I could have given this review a…
I wish I could have given this review a 5-star rating but Puls was not quite clear about the diagnostic fee. The technician though, was clearly very knowledgeable.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Thank you for your review. We're glad our technician's knowledge made a good impression, and we're sorry our communication about the fee kept you from a 5-star experience. A Service Call fee of $109 was stated at the time of booking, but we understand it can be easy to overlook during a busy scheduling call. Your feedback is a good reminder for us to explain pricing clearly and confirm it with every customer. If you have any questions about your invoice, please contact us at support@puls.com, and we'll be happy to review it with you.
If there was a zero I would have chosen…
If there was a zero I would have chosen that
I signed up for this warranty (whole home) a few months ago and did not need it
This month my fridge has issues cooling
I tried to book an appointment but the application will not let me stating no payment required! I reached out via email and they asked me to call
I finally was able to book via website and I had to pay service fee before the appointment
On the day of my appointment I was told no techs were available and they asked me if it was urgent and I wanted out of network tech but they said if this was my choice I must request a letter for authorization then pay everything and them request reimbursement
I chose to wait and they rescheduled me in a week
On that day again I got the same email and I emailed them saying why do you iffer a warranty if uou have no tech! So they gave me a tech! He spent about five minutes
He was not able to communicate in English
He said like three words Need new compressor and Freon even though he did not run -any test
I said ok this is warranty! So he left!!!
I hear nothing from them then I get an email saying even your manufacturer warranty is expired may be the compressor has a warranty contact kenmore for details. They offered nothing no repair no contacts
I called and was on hold for over 30 minutes and nothing
This is not a legit company
Not sure how will this end but if you are looking for a warranty look elsewhere !!!
26. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Puls
Hi Em, thank you for providing us your feedback and expressing your concern. We sincerely apologize for what has happened and would like to help the best we can to rectify the situation.
Usernames often aren't the same as the contact information we have. Would you please provide me with your contact information that the appointment would have been booked under (email, phone #, full name). Please reach out to us at 860-596-0177 or email us at support@puls.com for immediate assistance. Thank you!
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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