Overall, I'm happy with the console covers. It's definitely an improvement from the original (not sure what Tesla were thinking of when they came up with that). One of my pieces arrived defect... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After 10 Months the product was getting worse. First Contact with AI Customer Support was ok. My case was Handed over to the warranty Team 4 weeks ago. No response .. no nothing
Centre console Matt black cover Tesla model 3 Gen 1, although could have been a nicer fit if made a millimetre wider but a what a well made product; looks fantastic. Great customer service.
The most important thing is that every once in a while, an awesome product might have a random defect. As soon as I let them know, the Proleep team jumped at the chance to help me out and sent out a n... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Proleep is a European brand that creates thoughtfully designed accessories that seamlessly fit into the Tesla experience. Our products are made to be simple to install, practical in use, and aligned with Tesla’s minimalist aesthetic.
Kontaktopplysninger
Rua da Bela Vista 110 3A, 2825-007, Caparica, Portugal
- support@proleep.com
- proleep.com
3,7
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128 anmeldelser
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Quick and easy resolution of my issue
Quick and easy resolution of my issue. Very customer service oriented.
27. mai 2023
Anmeldelse skrevet uten oppfordring
Great products, great customer service!
Great quality product! 10/10 after sales customer support! Extremely evident that customer satisfaction is the main priority.
24. mars 2023
Anmeldelse skrevet uten oppfordring
David Assist me with all my needs
David Assist me with all my needs, he’s very understanding , very knowledgeable and definitely is all about customer satisfaction. Thanks David for all of your help
20. mars 2023
Anmeldelse skrevet uten oppfordring
Video Install Instructions
You guys got right back to me with an answer to my request for instructive help and the video is excellent!
I'm super pleased with my purchase and how easy it was to install myself!
11. mars 2023
Anmeldelse skrevet uten oppfordring
Great product
Great product, easy to install, looks great!
13. oktober 2022
Anmeldelse skrevet uten oppfordring
Customer Support no response
Ordering and delivery were fast and easy.
But I sent an email to your support dept regarding the terrible smell with the jack pucks and any advice to get rid of it. I have not received a response back and it has been almost a week and no response.
6. september 2022
Anmeldelse skrevet uten oppfordring
Looks good with white interior
After getting a replacement it looks really good with the white interior. Highly recommended
31. mai 2022
Svar fra Proleep
Hi Fernando,
We’re sorry you had a bad experience shopping with us. We put all our efforts to develop solutions to tackle this issue within our reach.
Please reach out to us at support@proleep.com, and provide pictures so we can take a closer look at your situation and come up with the best solution possible.
Once again, we’re sorry to hear our product did not met your expectations.
Best regards,
David
Proleep Community Manager
Very easy to install
Very easy to install, was as easy as the video made it. Looks great and excited I bought his.
28. mai 2022
I had a warranty replacement and this…
I had a warranty replacement and this fixed the problem. Very happy with this company.
27. mai 2022
Nelson is the best!
I worked with Nelson and he absolutely gave me the best customer service humanly possible. He approached the situation with care, empathy, and positivity. Fantastic customer service!!
12. mai 2022
The customer service was impeccable
The customer service was impeccable! My concern was addressed immediately and professionally.
11. mai 2022
Anmeldelse skrevet uten oppfordring
The console covers that I purchased…
The console covers that I purchased look great on my 1st gen model 3. They fit perfectly and were very easy to install.
6. mai 2022
Great products will recommend
10. april 2022
Svar fra Proleep
Hi Ian,
We’re sorry you had a bad experience shopping with us.
Inconsistent panel sizing is something that Tesla is, unfortunately, well known for and it impacts our product development in a major way. What perfectly fits one car might be milimeters short in another. We put all our efforts to develop solutions to tackle this issue within our reach.
Please reach out to us at support@proleep.com, and provide pictures so we can take a closer look at your situation and come up with the best solution possible.
Once again, we’re sorry to hear our product did not met your expectations.
Best regards,
David
Proleep Community Manager
Exactly what I was hoping for
Exactly what I was hoping for! Perfect fit! Best of all, there's no longer a HUGE fingerprint magnet in my car!!! 😍
29. mars 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.