Project EV Anmeldelser 1 855

Lewis did a great job talking me through what I had to do online to get my charger updated and back into action. He was very patient with my lack of technical ability

Always breaking....in 3 years i am on my third charger!.
slow in getting anyone out to come and look and expect to not have a charger for 2 weeks! when you call it sounds like your ringing a back office with everyone having a laugh in the background.

Paul kolawole who helped me today was very kind and patient it took us over an hour but he was very calm and sorted out all my problems and now I am completely confident and satisfied that he has sorted everything out

Samuel P. was just amazing with me. Patient kind and good communication. I feel reassured that I always have someone at the end of a phone.

Helpful and patient in working through steps to solve the problem

Absolutely amazing customer service.

After multiple attempts of trying to setup my charger without success, I decided to call for help. Lewis Woollett took my call. He knew what my issue was straight away and talked me through all the steps required to get up and running within 10 minutes. Thank you

Great customer service by sam

Thank you for the quick response and help

After having difficulty setting up the chargers due to no network where the chargers were located Lewis Woolett (Project EV) was a great help providing support over the phone step by step to get these operational to my clients specific charging requirements. My client has since requested we install another charger on the back of the previous works.

Great experience. My fault starting my EV charge. But phoned the help line and the problem was sorted.
Very efficient. Thanks

I cant rate the customer experience any higher the experience was made seamless by the quality of the customer service member Samuel Phillips

Paul was highly professional and took the time to clearly explain each step of the project EV charging setup process. His guidance made the entire experience smooth and easy to understand, greatly improving my overall charging experience.

We needed help reconnecting our Project EV charger to the internet following a change in ISP. Whilst we have done this before, there seemed to be an issue this time, which Sam quickly resolved his end. Sam P was excellent, he talked me through what I needed to do, calmly and patiently in simple, small easy to follow steps. Many thanks Sam!

I will echo many and say how patient Paul has been with clear instructions and communication. Thank you

The technical support offered by Lewis from Project EV was everything I needed it to be. He was incredibly patient with my ineptitude in resolving a fairly complex process and was also completely on top of the technical requirements. He was also prompt in calling me back at the time which suited my convenience. Admirable service all round.

Lewis was Very helpful
Wasn't rushed he took his time talking me through the connection procedures.
Many thanks

The support from Project EV in setting up my home charger was outstanding. It was a long phone call but Uways Subhani was very patient and guided me through the whole process. As a complete newbie to electric vehicles and someone who is not great with technology this was very much appreciated.

Prefect product, great customer service. I would definitely recommend. The apps are well suited to the product and the warranty is exceptional

I would like to take a moment to recognise the outstanding support I received from Paul Kolawole at Project EV.

Paul spent over an hour on the phone with me working through an issue with three EV chargers that were not functioning correctly. His patience, technical knowledge, and genuine willingness to help were exceptional. He methodically worked through the problems step by step until we successfully got all three chargers operating as they should.

What really stood out was his commitment to resolving the issue properly rather than rushing through the call. He took the time to explain things clearly and made sure everything was fully working before ending the conversation.

This level of support was a significant contrast to a previous interaction I had with another colleague, where unfortunately the same level of assistance was not provided.

Paul is a real credit to Project EV and represents the kind of customer support that builds confidence in a company’s products and service. I am extremely grateful for his help and professionalism.

Thank you again, Paul.