Printed Today Anmeldelser 

Excellent service from start to finish. Really pleased with the quality of the banners produced for my business — they look professional, well made and exactly what I was looking for.
Great communication throughout and a company that clearly cares about customer satisfaction. I would highly recommend them to anyone looking for quality business signage and banners.
Would definitely use them again in the future. Thanks again!

Amazing experience from beginning to end! Contact was amazing! Making sure everything was good before printing then sending progress photos in the printing process! Brilliant company!!!

Decided to order this banner at the last minute for a ‘final’ of 500 sponsored runs. Customer service was great, direct contact via chat and then e-mail sorting out how the banner was to look. Change to design no problem at all.
Print on the photos used is very slightly blurry but considering the size they have been blown up to this is to be expected.
Delivered on the date stated and happy with the overall product and service provided.

I wasn't sure of measurements and options, so used their WhatsApp facility on their website. Very helpful. Product arrived when stated and very pleased with the banner.

Great quality. Swift delivery. Would just ask for faster communication on placing the order.

Had a great experience! The team was dilligent ans speedy, and the banner qualities are great! Thanks so much - will definately be using again :)

I was going to leave a two or three star review for the reasons outlined below. I have downgraded this to one star after being appalled at being sent a feedback request email with two links, directing positive reviews here to trust pilot and negative ones to a private email contact. That is not how this should work.

My experience.
I ordered a roller banner, the design and ordering process was supportive and the product arrived bang on the advertised time with the banner itself exactly as shown on the preview.

Unfortunately the roller unit was damaged, rendering the banner unusable in the way it should be. (I strongly suspect by poor assembly and certainly not in transit as the box was pristine)

Resolving this was painful. A few messages saw me with a 'complaints team' who wanted details, pictures and eventually video of the problem, and either did not read or were unable to understand the issue - replying with condescending youtube videos about how to retension the winding spring.

Eventually, and too late for the show I wanted the banner for, they agreed to send out a new roller unit, leaving me to put in the time to remove my banner from the broken one and put it together again myself. I see this as minimum compliance rather than a helpful solution.

Whilst trying to get this sorted, I kept getting phonecalls from an entirely different department (I think) telling me it would be sorted but not actually doing anything. Rather frustrating.

So all in all, I haven't been thrilled.

excellent quality at good price. Highly recommended.

Customer friendly and easy navigation

The item was delayed in printing - The delivery was promised on Monday - It didn't arrive... told it would be delivered on Tuesday before 6. We close at 4:30 but waited until 6 - and it didn't arrive. Arrived the next day - Wednesday but very disappointed with the quality of the frame - the plastic cover in the frame doesn't fit properly and is wrinkled - I won't be using this company again

I would highly recommend this banner because it is exactly as I hoped it would be. It's large and easily seen.
It is well made and will continue to draw attention.

All printing needs have been covered including design assistance. Ben Richardson has been particularly helpful as we are a charity with little experience of design and ideas to help us stand out more.
Thank you everyone at Printed Today.

The guys are professional, responsive and go out of way to help with the prints. Cannot fault them at all.
Thank you

The response was extremely quick to my email and the online chat was really helpful in establishing our business needs.

Did one order and now they will not stop calling touting for more businesses. Have asked them repeatedly to stop calling as it's borderline harassment at this point. It's weekly calls now despite asking them to stop.

Save yourself the trouble and don't order anything from them!

Avoid! Avoid! Avoid!

I ordered a 6 x 4 flag.

Superb service from the designer but the final product and finish was really poor.

The material they use is completely see through rendering it useless when the sun is behind it.
Then instead of placing 4 eyelets in each corner they placed all 4 across the top.... what use is that ??

I complained about the placement of the eyelets and the fact that despite paying around £8 for delivery it was delivered late.

The complaints manager basically told me "tough shit". He said the eyelets were placed where agreed (despite me sending him a screenshot of the agreed placement with the designer) and just fobbed off the late delivery. He has since stopped answering my emails.

I truly wish I'd read the reviews on this company before placing an order.

I should have stuck with Terrace Flags. A lot better product for a similar price.

⭐ 1/5 – Awful complaint handling and zero responsibility

I ordered a custom Dibond sign from Printed Today for £356. It arrived badly warped/bent, damaged around the edges and corners, with further issues across the sign. The packaging was also visibly damaged.

I reported this the same day it arrived and provided photographic evidence.

What followed was an incredibly frustrating complaints process. Rather than simply taking responsibility for supplying a damaged product, I was initially given instructions on how I could try to rectify the sign myself. I don’t think a customer should be expected to repair or reshape a brand-new £356 product that has arrived damaged.

The responses I received throughout the complaint also felt extremely scripted and AI-generated, repeatedly going over the same points without actually addressing the specific questions I was asking. It felt less like somebody was genuinely reviewing the circumstances and more like receiving variations of a template response.

They initially refused a refund and would only offer a replacement. After numerous emails and escalations, they eventually agreed to refund the £356 once the sign was returned.

However, they then refused to arrange collection or contribute anything towards returning it.

This is a 2.5 metre rigid Dibond panel. It requires specialist transport, and the cheapest suitable return option I found was approximately £96. They originally delivered the sign to me using FedEx, yet apparently arranging a collection through their own courier isn’t something they’re prepared to do.

So despite receiving a product that arrived damaged and reporting it immediately, I’m potentially expected to spend nearly £100 of my own money just to return it and receive my refund.

Even after escalating the complaint to management, I received essentially the same response: their policy says the customer pays for the return.

The most disappointing part hasn’t even been receiving the damaged sign – mistakes and courier damage can happen. It’s been the complete lack of responsibility afterwards.

A good company shows its worth when something goes wrong. In my experience, Printed Today’s approach has been to refer repeatedly to policies, send responses that feel scripted, and leave the customer to deal with the consequences and expense of receiving a faulty product.

After spending £356 and then having to fight simply to get a refund for an unusable sign, I wouldn’t use Printed Today again and couldn’t recommend them based on my experience.

I've been using this website for many times now back in 2021 and it never fails me. either online order or thru the chat ordering, Customer service is spot on. you dealing with human not robot. great experience.

We ordered two different sizes of signs. When they arrived, the artwork had been printed on the incorrect sized signs. I contacted Printed today by WhatsApp and was given a direct email contact at the company. I've sent multiple emails but I have not yet had a response. The person running the WhatsApp could only say he's forwarded my message onto the guy, but again have not had a response. It's been 7 weeks since the original order was placed and we've now had to go to another printing company to get the order reprinted.

Item did not arrive as planned, had to call them to say it hadn’t come. Then arrived 4 days later than expected, and it was wonky. I asked for a refund or replacement and they refused. DO NOT USE THIS COMPANY.