Prettylittlecosmetics Anmeldelser 

255
•
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Order #3535 , date 18 july 2023 I was very excited to receive my order, but unfortunately it still hasn't arrived to this day. I even messaged them on Instagram back in 2023 (the year I placed the or... Vis mer

Vurdert til 5 av 5 stjerner

Takes over a week to come but really surprised got a £10 mystery bag came with stickers, eyebrow pencil and a whole pallet of eyeshadows having to order another mystery bag as my little sister has a... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered mackup 1600 today i noticed this page is just fake putting fake stories about dispatch orderes, and there no login option on websites neither any contact except one email who won't reply yo... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered from them on 2 occasions. The first time it was okay, small sample but it took me a month to arrive and I had to pay for customs which was expensive, but the product per se was worth i... Vis mer


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

255 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 20 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,8

Alle anmeldelser

(255)

30 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I ordered in September

I ordered in September, have NOT received product. Disgraceful. Unable to reach anyone at company.
Update as of December the 21st, still have not received any products!!!!!!

17. september 2023
Vurdert til 1 av 5 stjerner

Disappointed, Frustrated, and Empty Handed...

Disappointed, frustrated, and empty handed is how you will feel if you order from Pretty Little Cosmetics.
I'm not sure if this business is a scam or just terrible at their job.
I placed, what I would say, was a fairly large order (order #4343) on September 29th. The eyeshadow was for my daughter's birthday party that we were having at a rivalry soccer game. My daughter and I were so excited for the product, and it was going to be perfect for all the girls to wear to the game. The party wasn't until October 23rd, so I figured that would have been plenty of time to receive my order.
Well, the product didn't show up in time for the party, so I thought that we would at least have it for Halloween.... NOPE.
It has now been 28 business days, and I still haven't received my order, or an email reply from Pretty Little Cosmetics. I don't know what I'm going to do with all the purple, blue, and red shadows at this point, but I wish I wouldn't have ever ordered from this business.
Maybe it will come, maybe it won't. Maybe I got scammed, or maybe we'll get our order by my daughter's next birthday... who knows, but if you're considering ordering from Pretty Little Cosmetics, don't expect to receive your order anytime soon, or at all.

UPDATE:
So my "order" did come in today (36 business days later).
I did NOT get everything in my order. I had ordered nine items and I only got five. Two of the five colors that were delivered, I hadn't ordered even though it has what I paid for on the package it was delivered in. The product I did receive must have gotten wet somewhere in the 8 weeks it took to get here, and it was not properly packaged, so I don't even think I can use what I did get.

27. september 2023
Vurdert til 5 av 5 stjerner

Amazing

Absolutely love the pressed glitters I ordered!! The delivery was really quick and the products are really high quality. Definitely recommend!

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing!

Amazing!! 10/10 and will always recommend. This brand is fab for glitters lashes and tan😍😍 the best products and fast delivery

25. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Package came super fast. Ordered some tan which I love the colour of such good quality. Lashes are perfect so pretty and also good quality. Recommend and definitely order again!

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Not scammers

I have ordered from this company several times and every time received my products - although these reviews are negative I’ve had a completely different experience! The products I’ve received were identical to the ones seen on Instagram and high quality. Shipping as well was incredibly quick. I’m unsure why the other reviews are so poor as I’ve had nothing but success ordering from this company.

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Thieves

One star is because it will not let you give no stars.
This company is definitely a scam. My order was large, and I was robbed. They are constantly active on instagram, but you will not get any DM responses. If you comment on a post about it it will get deleted. Emails will not be responded to either, I've sent like 7 one had a response that was just another lie. You can not track the order either, I finally got a posted email but low and behold there is no tracking on it, and it doesn't even mention which postal company they use. If they have as much time as they do to be on social media they have time to reply to customers. I see they replied to one review on here that they are not scammers but they absolutely are, and they have one person who comments on their posts all the time positively, this must be a friend not a customer. They are scammers please do not be robbed like I was. Order #4371

Edit now because as you can see from the reply, 1st off it doesnt address any of the issues at all, no answers to give to a substantial order placed. How a company can spend so much time on instagram but not have time to answer people or sort out orders, messages that started out normal and polite messages, also have time to reply to a bad review but no answers or no resolutions, that as well as the reply shows the professionalism. All of these bad reviews cant be argued with and we have all experienced near on the same situation. Also its fairly obvious who I was calling a thief, money paid no products arrive (with no help) thats theft.

25. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Prettylittlecosmetics

Svar fra Prettylittlecosmetics

You weren’t robbed nor were you scammed so unsure as to who your calling a thief. Positive comments are from customers hun just because you don’t like that doesn’t mean it’s fake.

Vurdert til 1 av 5 stjerner

Stay away

They take you money and don't send the items. They do not reply to any emails! Totally scam

19. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never again!

I placed my order in September and I have a similar situation as in other reviews. They don't respond to email. Who knows how to get money back from these thieves?

21. september 2023
Vurdert til 1 av 5 stjerner

Absolutely horrible!

Absolutely horrible!! I placed my order #3909 on 8/26. I received an email on 9/7 saying it shipped but there has never had tracking info. I’ve reached out multiple times via email and Instagram messaging without a response. What’s worse if they continue to post on IG as if it was a real and reputable company. They are thieves!!

12. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never recieved MY order, no response from company then after many weeks they sent me SOMEONE ELSE'S order.

I ordered 3 glitters Aug 23, order #3882. After no update for over a week I sent emails. I recieved an email saying it had shipped. I checked my order page and it said it had not even been processed. I sent another email and got no response. Eventually I tried sending a message on Instagram. No response. I tried commenting on Instagram, no response. I sent another email. No response. Eventually, in October, I recieved AN order. My order still shows it never shipped. What I recieved was definitely not MY order. I tried emailing, commenting and messaging again...no response. This was my last resort. I've never seen a company be so terrible as customer service, response, shipping, etc. Everything about this was done wrong and I got ripped off out of my money. I did everything I could to try and get this and to get MY order. Pretty little cosmetics did nothing to try and get me my order. Judging by these reviews, I see I'm far from the only one. Plus, the company's rude responses taking zero accountability speaks volumes. I cannot recommend anyone to shop here. I certainly never will again. It's a shame. Their product looked pretty. And whoever's order they sent me, the packaging was subpar( just lil ziplock-type baggies), there was nothing to keep the glitter from coming put of the pan nor to keep the pan protected in shipping. Now I'm stuck with an order I definitely didn't want and can't use.

EDIT: I VERY clearly stated my order still shows it was never shipped and what came in the other day was NOT my order. I knew they'd try to reply, be rude and not even actually read the review that CLEARLY stated what was sent to me was NOT what i had ordered...but I have all the screenshots of what I ordered, the emails I sent, the messages I sent, what was actually sent to my house and the comments that went ignored.

EDIT 2: it's October 9th and there's been zero emails from PLC.

EDIT 3: It's October 15, and STILL zero emails from PLC.

1. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Prettylittlecosmetics

Svar fra Prettylittlecosmetics

Hi,

So you have received your order which contradicts the title of the review? Just to clarify that.

I’ll get someone to get back to you via email.

Thank you.

Vurdert til 4 av 5 stjerner

Bien même si les délais sont longs

J'ai vécu une bonne expérience avec cette entreprise. Les produits sont arrivés en bon état et sont bien emballés.

Néanmoins, le bémol c'est que il fait compter environ un mois entre la commande et le reçu de cette commande chez nous. Du coup, il faut juste anticiper pour pallier à cela. En plus, y'a pas vraiment de suivi postale, enfin personnellement je n'y ai pas eu accès donc j'espérais juste que ma commande arrive.

Le conseil que je donnerai si jamais vous voulez commander est de passer par Shopify ou Paypal si possible

3. oktober 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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