Our experience with PHS was nothing less than outstanding. We worked with Johna exclusively and so glad we did. Johna was extremely professional and personable as well as knowledgeable. Johna steere... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Johna the sales and customer service representative was very patient and helpful, even though I called her like 6 times before I placed the order. I have not received my products yet but I hope th... Vis mer
I got really excellent service with FORNO appliances. Just want to share, got stove burner one of them seems not to work. Therefore, contact the FORNO team, the technician coming and fine out that sto... Vis mer
We bought and installed an ice maker and turned out it wasn’t what we thought we were getting. Premium home source was very helpful and accommodating with a solution.
Informasjon om virksomheten
Skrevet av virksomheten
Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Johna the sales and customer service…
Johna the sales and customer service representative was very patient and helpful, even though I called her like 6 times before I placed the order.
I have not received my products yet but I hope that they will look fantastic once installed.
Unfortunately I had to return my Mr…
Unfortunately I had to return my Mr Cool. Wendy was always on her response to my emails and easy to work with. Thanks Wendy!
Outstanding experience
Our experience with PHS was nothing less than outstanding. We worked with Johna exclusively and so glad we did. Johna was extremely professional and personable as well as knowledgeable. Johna steered us in the direction that suited our needs. We would highly recommend Johna and the entire PHS team.
We bought and installed an ice maker…
We bought and installed an ice maker and turned out it wasn’t what we thought we were getting. Premium home source was very helpful and accommodating with a solution.
I got really excellent service with…
I got really excellent service with FORNO appliances. Just want to share, got stove burner one of them seems not to work. Therefore, contact the FORNO team, the technician coming and fine out that stove only for warming. After I contact the customer service with my issued, they are act responsibly, I really happy with the FORNO company. I m recommending every one with the FORNO produces.
Wonderful customer service!
Anna has been most helpful in resolving any issues we had regarding our appliances and did not hesitate to provide us with the help we needed while keeping us updated and informed during the process
My oven switch broke on my Forno gas…
My oven switch broke on my Forno gas oven. I emailed Forno directly and did not get a response. I tried Premium Home Source, where I purchased my appliance package. Carlee took care of everything in a timely manner. My oven light switch works.
The associate was able to give me a…
The associate was able to give me a link to send to my customer so they could purchase it.
My MRCOOL error was handled expertly
When I opened my MRCOOL DIY boxes I thought the large copper pipe set was twice as long as expected and would be hard to manage, so I called Vanessa and she agreed to send the proper one right away and we would worry about getting the long cable back afterwards. She did ask for a picture of the pipes I had received. When I placed the pipes in a coil on the floor, I discovered my mistake and called back to apologize, Another person answered the phone and understood what had happened and was most gracious about my error and would cancel the exchange. Later, Vanessa called back to make sure that I did have the correct pipe set, etc. So in addition to answering some important questions I had about the installation, they not only knew the product and installation needs very well and I could not have asked for better service.
Wendy was fantastic!
Wendy was honestly the best customer service experience I've ever had
I had a very Great experience with this…
I had a very Great experience with this company. Easy to work with, very fast service!
Premium Home Source/Vanessa is the BEST!!!
My husband and I had an amazing experience with Premium Home Source Appliances, and we can't say enough wonderful things about Ms. Vanessa, their Supervisor. She truly went over and beyond to expedite our three gorgeous appliances for our new kitchen. Refrigerator, Stove, and dishwasher. She stayed in contact on a weekly basis, to keep us abreast on the arrival of our goods. What caught my eye was the stunning black/rose gold of the Gordan Ramsay Collection ( Thor)Now that our kitchen is complete these three appliances are showstoppers!!! Every guest that walk in notice them right away. It gives our kitchen a luxurious-high-end beautiful kitchen. They were the perfect final touch to our kitchen. ~A special "Thank You" to Vanessa for going the extra mile, and making sure everything came together and in a timely manner. Her customer service dedication, and willingness to help made a huge difference. Thank you Vanessa and Premium Home Source, for making our dream kitchen even more beautiful. ~Best Regards, The Dwyer's
Quick and simple process!
I have been being assisted by Wendy on the sales team- she has been so great to work with in getting my issue taken care of with the manufacture of my stove. She has been very responsive and friendly. She made the process seamless with explaining steps and what all was needed from me to get my claim submitted. Highly recommend Wendy!
Thank you again for your support!
Great customer service.
I purchase a ice maker unfortunately had a manufacturer problem. I contacted premium sources and they immediately resolve the issue. I highly recommend this company.
I had a wonderful experience working with Wendy, sales representative sales
I had a wonderful experience working with Wendy. She took the time to understand my budget and needs without any high-pressure tactics. Highly recommend asking for Wendy if you need help!
I received the wrong Microwave
I received the wrong Microwave. After working with this company, I was able to return the microwave and receive a refund
Th I didn't see that they had a no…
Th I didn't see that they had a no return policy on some items but they still gave me credit back for the item that I ordered incorrectly. ThankYou Much, Peter
Courteous and assisted in a quick…
Courteous and assisted in a quick manner. With all questions answered
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