Our experience with PHS was nothing less than outstanding. We worked with Johna exclusively and so glad we did. Johna was extremely professional and personable as well as knowledgeable. Johna steere... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Johna the sales and customer service representative was very patient and helpful, even though I called her like 6 times before I placed the order. I have not received my products yet but I hope th... Vis mer
I got really excellent service with FORNO appliances. Just want to share, got stove burner one of them seems not to work. Therefore, contact the FORNO team, the technician coming and fine out that sto... Vis mer
We bought and installed an ice maker and turned out it wasn’t what we thought we were getting. Premium home source was very helpful and accommodating with a solution.
Informasjon om virksomheten
Skrevet av virksomheten
Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great product and delivered as…
Great product and delivered as promised. Will order again in the future.
Premium Home source was great in every…
Premium Home source was great in every way. I ordered the Forno “twins” we had to remodel the kitchen before unpacking the fridge. We didn’t get around to opening for 2 months and there was a small dent. I sent photos and explanation and they sent me a new door right away. It looks awesome and we love it! Highly recommend Premium Home Source.
Amazing
Amazing! Every question I had got answered in a timely and polite way.
Delivery was smooth everything came just as I hoped! I ordered the gold handles for everything but was also sent the standard color which I thought was a nice touch if I ever want to switch it up! Over all 5 stars and wouldn’t change a thing! Will be telling everyone about this amazing company
Absolutely love our kitchen appliances
Absolutely love our kitchen appliances, we bought the range, range hood, wine cooler, microwave, dish washer and fridge and our kitchen looks amazing. The appliances work really well. And when I’ve had issues , customer service was really good communicating thru email. Eli, Nadya and Vanessa were really good at keeping me updated on all my purchases. I wish I can post pictures .
Excellent Customer Service
Both Jessie and Anna provided great customer service. Anna continued to work with me on my change of the appliances until it was just right. She didn’t hesitate to respond to my questions and she quickly made all of the changes I requested. I highly recommend PHS and look forward to doing business with the company again.
Great customer service
Great customer service, very responsive and helpful when I had an issue. Timely delivery.
Hazel was great
Hazel was great! She ensured that I received my replacement parts and the installation video.
Beautiful products, and exceptional service!
My experience with PHS has been amazing. They have high quality Brands, we ordered Forno, and an exceptional customer support team. We had a freezer drawer face damaged and a bad cooling fan in range. Both got replaced and handled immediately and with great service. Highly recommend.
PHS was so easy to work with!
PHS was so easy to work with, answered every question I had, we're eager to get me my appliances in a timely fashion. I was under construction and they offered to hold things till I was ready to receive them all at one time. Their prices were the absolute best, better than everywhere else. The delivery team was great as well, you can pay for in home delivery and the 2 men that brought my things in opened everything, assisted with handle installation and put them in place if I wanted. It was just top notch service from start to finish. We couldn't be happier.
Commendable Customer Service
This is a follow up to a previous review: I must commend Astrid from Customer Service for helping me recover from a disappointing experience. I appreciate the fact the PHS actually cares about customer satisfaction (a lost art). She has made my experience so much better. I realize that sometimes you just need to contact 'the right person' in order to get redress.
Additionally, I am elated with the option of a token to compensate for the previous inconvenience.
Thanks Astrid!
Thanks PHS.
Anna and Customer Support
Working with Anna and her customer support team was great. They quickly replied to my request for kitchen faucet product warranty replacement. Best experience!
Questions and Concerns
Every question or concern I had was immediately answered and rectified.
Great customer service
Great customer service! I got the chance to speak with several agents and all were very helpful, honest and kind. They even flagged a sale I was unaware of before I purchased, what a team!!
Fast response
PHS is great
PHS is great. Their entire customer service dept is so easy to deal with. I dealt mainly with Alex, who provided top notch service at all times. They never left you in the dark and kept you updated. Would highly recommend them.
Damaged appliances poor service…
Updated Review:
Customer service returned the damaged fridge and replaced the damaged dishwasher face. The representative assigned to my claim was responsive and helpful. They have resolved the issue for me.
Bought an appliance package with fridge, range and dishwasher. Wasn’t on the jobsite when delivery was received. Fridge and dishwasher were damaged severely. Also fridge did not have an ice maker. Tried to file a claim, all the customer service reps (everyone of which spoke broken english) were completely unhelpful. Said I just had to send a an email to support and hope for the best.
As a builder this is the fist and last time I will work with this company.
Premium Home Source gets an A++!…
Premium Home Source is an excellent resource for top-of-the-line appliances at excellent prices! Their customer service is top-notch! And, their delivery service gets an A+ as their driver went above and beyond to get our stove placed. Highly recommend!!
Premium Home Source Customer Service it the BEST!
I was a bit concerned about the service from the manufacturer of the appliances I just bought. However, thankfully I bought them on Premium Home
Source. There customer service has been OUTSTANDING. They are very responsive, knowledgeable and caring. I would give them more than 5 stars if I could.
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