Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Stivaletti arrivati dopo quasi 2 mesi. Doveva essere pelle invece e' similpelle. La taglia e' immensa rispetto ai canoni . In piu' la spedizione per il reso dovrebbe essere a carico mio. Li regalero'... Vis mer

Vurdert til 1 av 5 stjerner

Non ho ricevuto la merce. Il sito mostra professionalità, ma è ingannevole. Risponde prontamente alle tue mail stimolandoti ad attendere. Non riesci mai a tracciare il tuo pacco, nè attraverso l'i... Vis mer

Vurdert til 4 av 5 stjerner

A mi me llegó la lampara que pedí perfecta, tardó mes y medio eso sí, les escribí un correo y me contestaron el mismo día, no me parece que esta tienda sea una estafa como dicen por aquí.

Vurdert til 1 av 5 stjerner

Fool me once you don’t fool me twice. Over two months waiting for a bloody jacket, how hard is it to fullfil your obligations as a vendor? Gave me a crap excuse after a mont, then promised me that it... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good experience

Fácil de pedir y buena información de los productos. Thanks

1. januar 2024
Logoen til Polomano

Svar fra Polomano

Hello,
Thank you for taking the time to share your positive experience with us. We are grateful for your kind words and appreciate your support. It is always a pleasure to hear that our efforts are appreciated and that we have met your expectations. We value your business and look forward to serving you again in the future.

Vurdert til 3 av 5 stjerner

Tener mucha paciencia en el envío

luego de 6 meses llegaron desde China a Chile el Blazer y la Chaqueta de muy buena calidad.

4. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We apologize for any inconvenience caused by our product/service. Our team is dedicated to providing excellent customer service, and we want to assist you in any way we can. We will be contacting you shortly to discuss how we can help. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

This site is a scam

This site is a scam. I've ordered a shirt in November and it has not been shipped. When I attempt to email them it comes back with an automated response asking for the order number. When you email the order number, an email is immediate redirected back to me stating that it has not been processed.

**UPDATE** despite the response from Polo Mano below, no one from this store has reached out. It is a sophisticated scam. Either they have AI, Bot or somebody screening reviews to give responses.

20. desember 2023
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for sharing your feedback with us. We regret that you had a negative experience with our product/service, and we want to make things right. Our team will be contacting you shortly to discuss how we can assist you. Thank you for giving us the opportunity to resolve any issues you may be having.

Vurdert til 1 av 5 stjerner

TOTAL SCAM

TOTAL SCAM. FACEBOOK SHOULD TAKE THIS DITE DOWN!!

30. november 2023
Logoen til Polomano

Svar fra Polomano

Hi,
we apologize for any issues you may have encountered with our product/service. Our team is dedicated to providing exceptional customer service, and we want to ensure your satisfaction. We will be reaching out to you soon to discuss how we can assist you. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

BEWARE OF THIS SCAM SITE

It isn’t worth having any stars in this scam company!
I purchased 1 sweater and 2 trousers on 19 Nov 2023, it is a Christmas gift for my uncle, but I have not yet received it until now (15 Dec). I have sent multiple emails and they only gave excuses about the delay every time and the response was just like a robot.
I asked for a refund and cancelled the order yesterday, but they didn’t respond and only returned my email.
The order was supposed to be shipped within 14 days after receiving the payment their website states.
How can I get my money back from this scam site?

19. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We apologize for any issues you may have experienced with our product/service. Our team is committed to providing exceptional customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.

Vurdert til 1 av 5 stjerner
Logoen til Polomano

Svar fra Polomano

Hi,
we appreciate you taking the time to share your feedback with us. We apologize for any negative experience you may have had with our product/service. Our team will be contacting you soon to address any concerns you may have and offer assistance. Thank you for giving us the chance to make it right.

Vurdert til 1 av 5 stjerner

Bought Pants paid and never heard from…

Bought Pants paid and never heard from you again. Asked several times said will send tracking and never did. Sounds like scam

5. desember 2023
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We are sorry to hear that your experience with our product/service was not satisfactory. Please know that we take customer satisfaction seriously, and we will be reaching out to you shortly to discuss how we can help. We value your feedback and appreciate the opportunity to make things right.

Vurdert til 1 av 5 stjerner

This is a Scam

I have ordered some clothes from them back in July and never got anything from them except some fake email conversations. Better stay away from this scam.

10. desember 2023
Logoen til Polomano

Svar fra Polomano

Hi,
we appreciate you taking the time to share your feedback with us. We apologize for any negative experience you may have had with our product/service. Our team will be contacting you soon to address any concerns you may have and offer assistance. Thank you for giving us the chance to make it right.

Vurdert til 1 av 5 stjerner

BEWARE OF POLOMANO! IT'S A SCAM COMPANY

I ordered over $100 worth of shirts on 26/7/23 and after 6 months of waiting, many emails, being put off/lied to x times, and never being given any sort of delivery date, I wanted my money back. But that doesn't seem to be possible with this fraudulent company. This is the worst experience with an online order I've ever had!!!! and I order something almost every day. BEWARE OF POLOMANO AND DON'T BUY ANYTHING HERE!!!

9. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We apologize for any inconvenience caused by our product/service. Our team is dedicated to providing excellent customer service, and we want to assist you in any way we can. We will be contacting you shortly to discuss how we can help. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

Been over a week since i ordered

Been over a week since i ordered. No update, no tracking, nothing.

2. desember 2023
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for taking the time to provide feedback on your experience with our product and service. We apologize for any inconvenience caused and would like to offer our assistance in resolving any issues you may be having. Our team is dedicated to ensuring our customers are satisfied, and we will be reaching out to you shortly to discuss how we can help. Thank you for giving us the opportunity to address your concerns.

Vurdert til 5 av 5 stjerner

Very gooder

5. desember 2023
Logoen til Polomano

Svar fra Polomano

Hello,
Thank you for sharing your positive experience with us. We are grateful for your kind words and appreciate your support. Our team is dedicated to providing exceptional service, and it is rewarding to hear that our efforts are appreciated. We thank you for your business and look forward to serving you again in the future.

Vurdert til 3 av 5 stjerner

Polo

I made my Order today sont i will wait until i have rate the compagny.

Sorry for my english.

Fred

3. desember 2023
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We are sorry to hear that you had a negative experience with our product and service. Our team is dedicated to ensuring customer satisfaction, and we want to make things right. We will be reaching out to you soon to discuss how we can assist you. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

I am still waiting for the reply of my…

I am still waiting for the reply of my e-mail regarding my order #2600001. Still waiting for my package. Very disappointed!

12. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for taking the time to provide feedback on your experience with our product/service. We are sorry to hear that it did not meet your expectations. Our team is committed to providing excellent customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.

Vurdert til 1 av 5 stjerner

I ordered a Hoodie sweater.That was…

I ordered a Hoodie sweater.That was beginning of September 2023. Paid for sweater and shipping. It is now December 2023. No sweater have been delivered and Customer service is always just the same return email from stating delays etc etc and they will offer me 10% discount.

This is definitely not a real Company.

STAY AWAY PEOPLE.

30. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We apologize for any issues you may have experienced with our product/service. Our team is committed to providing exceptional customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.

Vurdert til 1 av 5 stjerner

I have never received my order and…

I have never received my order and never got a word back from them. be careful!

3. november 2023
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We are sorry to hear that your experience with our product/service was not satisfactory. Please know that we take customer satisfaction seriously, and we will be reaching out to you shortly to discuss how we can help. We value your feedback and appreciate the opportunity to make things right.

Vurdert til 1 av 5 stjerner

Polomano scam alert

4 months so far waiting. Just excuses. Not to mention soooooooo many bad reviews. If its not a scam then they need to reimburse everyone and start the business again.

21. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for taking the time to provide feedback on your experience with our product and service. We apologize for any inconvenience caused and would like to offer our assistance in resolving any issues you may be having. Our team is dedicated to ensuring our customers are satisfied, and we will be reaching out to you shortly to discuss how we can help. Thank you for giving us the opportunity to address your concerns.

Vurdert til 1 av 5 stjerner

I ordered a pair of shoes to wear at my…

I ordered a pair of shoes to wear at my Aunts memorial service. That was beginning of August 2023. Paid for shoes and shipping. It is now November 2023. No shoes have been delivered and Customer service is always just the same return email from Mary, stating delays etc etc and they will offer me 10% discount.

This is definitely not a real Company. Not sure how I first found Polomano, but I believe on Facebook.

STAY AWAY PEOPLE.

3. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
we are sorry to hear that your experience with our product/service was not satisfactory. Our team is committed to providing exceptional customer service, and we want to assist you in any way we can. We will be contacting you soon to discuss how we can help. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

FAKE REFUND

One week ago I received confirmation for a refund for an 2x items I ordered back in July.

A week later, no money has been returned despite multiple, multiple emails and complaints. POLOMANO in my opinion has simply stolen $105.98 USD from me. ($163.86 AUD)

I've allowed 7days for the refund to turn up, still nothing. According to my bank an international transfer should take 72hours at most to show up.

Everyone please be aware this business appears to be a sham. AVOID AT ALL COSTS.

10. november 2023
Logoen til Polomano

Svar fra Polomano

Hi,
we appreciate your feedback on your experience with our product/service. We apologize for any issues you may have encountered, and we want to ensure your satisfaction. Our team will be contacting you shortly to discuss how we can assist you. Thank you for giving us the opportunity to address your concerns.

Vurdert til 1 av 5 stjerner

Borderline criminal

I have faithfully ordered and paid (via Instagram) a Jacket almost a year ago. The communication is a disaster (dozens of messages, emails, etc.).
The jacked has never been delivered
and my money has not been refunded. There is nothing to add: it is the most tragic, borderline criminal and disastrous experience i ever had with any brand in my life.
I have asked my Lawyer to contact Instagram to make sure they are aware. And we collect thousands of other customer feedbacks as well to make this company feels the reaction.
Something of this sort is unacceptable at best, Borderline criminal at worst.
Just stay away from this whenever you see an advert and we work on to be pulled down anywhere.

15. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We are sorry to hear that you had a negative experience with our product and service. Our team is dedicated to ensuring customer satisfaction, and we want to make things right. We will be reaching out to you soon to discuss how we can assist you. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

Never received oprder

Ordered in July, still haven't received in November.

15. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
we apologize for any issues you may have encountered with our product/service. Our team is dedicated to providing exceptional customer service, and we want to ensure your satisfaction. We will be reaching out to you soon to discuss how we can assist you. Thank you for your feedback.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv