Stivaletti arrivati dopo quasi 2 mesi. Doveva essere pelle invece e' similpelle. La taglia e' immensa rispetto ai canoni . In piu' la spedizione per il reso dovrebbe essere a carico mio. Li regalero'... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Non ho ricevuto la merce. Il sito mostra professionalità, ma è ingannevole. Risponde prontamente alle tue mail stimolandoti ad attendere. Non riesci mai a tracciare il tuo pacco, nè attraverso l'i... Vis mer
A mi me llegó la lampara que pedí perfecta, tardó mes y medio eso sí, les escribí un correo y me contestaron el mismo día, no me parece que esta tienda sea una estafa como dicen por aquí.
Fool me once you don’t fool me twice. Over two months waiting for a bloody jacket, how hard is it to fullfil your obligations as a vendor? Gave me a crap excuse after a mont, then promised me that it... Vis mer
Selskapet har svart
1,9
Under middels
2k anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly Unsatisfactory Services
I ordered a jacket in August and it's now November and the order is still "unfulfilled". Much back and forth with what seems to be an automated customer service bot. Extremely terrible experience and I'm reporting to my bank for fraud. Also Instagram/Meta needs to know to stop running these ads and protect their users from companies like this.
23. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Polomano
Hi,
thank you for sharing your feedback with us. We regret that you had a negative experience with our product/service, and we want to make things right. Our team will be contacting you shortly to discuss how we can assist you. Thank you for giving us the opportunity to resolve any issues you may be having.
Not honest
I bought a t-shirts from this company over 2 months ago up i have not get my oder
5. oktober 2023
Svar fra Polomano
Hello,
Thank you for your positive review. We are delighted to hear that you enjoyed our products and services and appreciate your kind words. We take pride in providing a great customer experience and are pleased that we met your expectations. Thank you for your support, and we look forward to serving you again soon.
Terrible.
Terrible.
After 2 months I’m still waiting for my parcel.
All I get is emails with excuses and promised refunds but nothing happens.
Not recommended at all.
Update!
3 weeks has gone and still no parcel. Just empty promises by email. Catastrophy.
12. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Polomano
Hi,
thank you for your review. We apologize for any issues you may have experienced with our product/service. Our team is committed to providing exceptional customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.
Svar fra Polomano
Hello,
We appreciate your positive feedback and thank you for choosing us. We are committed to providing our customers with exceptional service and products, and your review is a testament to our hard work. We are grateful for your support and look forward to serving you again in the future.
Delivery status don’t show out
2. november 2023
Svar fra Polomano
Hi,
thank you for taking the time to provide feedback on your experience with our product and service. We apologize for any inconvenience caused and would like to offer our assistance in resolving any issues you may be having. Our team is dedicated to ensuring our customers are satisfied, and we will be reaching out to you shortly to discuss how we can help. Thank you for giving us the opportunity to address your concerns.
Still no products
Still no products. Still no tracking number. Ordered in July. I'm now letting my credit card company know that you're a scam and have reported you to Facebook where I saw the ads. Shame on you for being one of the people who make this world a worse place for us all to live. You don't know what people are going through.
3. juli 2023
Svar fra Polomano
Hi,
we appreciate you taking the time to share your feedback with us. We apologize for any negative experience you may have had with our product/service. Our team will be contacting you soon to address any concerns you may have and offer assistance. Thank you for giving us the chance to make it right.
Svar fra Polomano
Hi,
thank you for your review. We are sorry to hear that your experience with our product/service was not satisfactory. Please know that we take customer satisfaction seriously, and we will be reaching out to you shortly to discuss how we can help. We value your feedback and appreciate the opportunity to make things right.
never received order
3. oktober 2023
Svar fra Polomano
Hi,
we are sorry to hear that your experience with our product/service was not satisfactory. Our team is committed to providing exceptional customer service, and we want to assist you in any way we can. We will be contacting you soon to discuss how we can help. Thank you for your feedback.
I haven’t received my order status…
I haven’t received my order status still waiting for weeks
2. november 2023
Svar fra Polomano
Hi,
thank you for your review. We are sorry to hear that you had a negative experience with our product and service. Our team is dedicated to ensuring customer satisfaction, and we want to make things right. We will be reaching out to you soon to discuss how we can assist you. Thank you for your feedback.
Ordered items 3 months ago
Ordered items 3 months ago. There is no sign of them Similar to the comments below. They fob you off with feeble excuses. eg Offer discounts on next order eg 15% off. That is nothing special as that offer is advertised on their website. Never again
5. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Polomano
Hi,
thank you for taking the time to provide feedback on your experience with our product/service. We are sorry to hear that it did not meet your expectations. Our team is committed to providing excellent customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.
I have yet to receive the items that I…
I have yet to receive the items that I ordered by the ordering expericence itself was good.
1. november 2023
Svar fra Polomano
Hello,
We appreciate your positive feedback and thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our products and services and that we met your expectations. We value your business and are committed to providing you with the best possible experience. Thank you for your support.
Ease of browsing products
Ease of browsing products. User friendly. Sufficient information on the products to make informed decision.
2. november 2023
Svar fra Polomano
Hello,
Thank you for leaving a positive review. Your kind words are highly appreciated, and we are grateful for your support. We take pride in providing exceptional service and are pleased to hear that we exceeded your expectations. We thank you for your business and look forward to serving you again soon.
I ordered my product 2 months ago and…
I ordered my product 2 months ago and have not heard anything from you guys. I have reached out multiple times to track my order, and have been given run around answers. Do not buy from this company. They will take your money and then ask for a review. Go spend your money on drugs or something
1. september 2023
Svar fra Polomano
Hi,
thank you for sharing your feedback with us. We regret that you had a negative experience with our product/service, and we want to make things right. Our team will be contacting you shortly to discuss how we can assist you. Thank you for giving us the opportunity to resolve any issues you may be having.
Polomano is a scam
I placed an order 56 days ago and still not tracking info has been sent. 4 weeks ago I was told I would get a tracking code “soon”. A week later I asked “can you define soon”? They took days to respond to that question and the response was a non-answer. “We’ll work to expedite your shipment!”… that was 10 days ago and now I’m crossing my fingers that I can get a refund since there’s no way they actually have any intention of fulfilling my order.
1. september 2023
Svar fra Polomano
Hi,
we appreciate you taking the time to share your feedback with us. We apologize for any negative experience you may have had with our product/service. Our team will be contacting you soon to address any concerns you may have and offer assistance. Thank you for giving us the chance to make it right.
Polomano is a Scam Company
It’s has been almost 4 weeks and my order still has not shipped. I check in each week and Customer service continues tell me it’s being processed with no real info on what’s going on with shipping. I have asked for a refund the last two weeks and despite them still not shipping my items they stated they cannot refund me either. This company is a total scam, would not recommend to anyone.
4. oktober 2023
Svar fra Polomano
Hi,
thank you for your review. We are sorry to hear that your experience with our product/service was not satisfactory. Please know that we take customer satisfaction seriously, and we will be reaching out to you shortly to discuss how we can help. We value your feedback and appreciate the opportunity to make things right.
Ordered a jacket 2 months ago….still…
Ordered a jacket 2 months ago….still haven’t received it. I sent emails inquiring….no response
However, they charged my credit card immediately of course!
3. oktober 2023
Svar fra Polomano
Hi,
thank you for your review. We apologize for any issues you may have experienced with our product/service. Our team is committed to providing exceptional customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.
Me robaron
Me robaron, llevo ya 4 meses esperando un “tracking number” para rastrear mi orden…
6. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Polomano
Hello,
Thank you for taking the time to share your positive experience with us. We are grateful for your kind words and appreciate your support. It is always a pleasure to hear that our efforts are appreciated and that we have met your expectations. We value your business and look forward to serving you again in the future.
Svar fra Polomano
Hello,
Thank you for your positive review. We are delighted to hear that you had a great experience with us and appreciate your kind words. Our team works hard to provide exceptional service, and it is rewarding to know that our efforts are recognized. We thank you for your support and look forward to serving you again soon.
Scam
Scam
1 year and counting on my purchase and still nothing.
Stay away from these thieves.
26. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Polomano
Francis Larose
Scam-No refund will be fulfilled
They will not give a refund at all. There are many complaints here, with the company replying and saying they will resolve the issue. THIS IS A LIE. They offered to help my original complaint here but all that's happened since is automated messages. I expect another automated reply to this complaint, this is an effort to give an impression that they resolve customer problems.
6. juli 2023
Svar fra Polomano
Hi,
thank you for taking the time to provide feedback on your experience with our product/service. We are sorry to hear that it did not meet your expectations. Our team is committed to providing excellent customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.