Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Stivaletti arrivati dopo quasi 2 mesi. Doveva essere pelle invece e' similpelle. La taglia e' immensa rispetto ai canoni . In piu' la spedizione per il reso dovrebbe essere a carico mio. Li regalero'... Vis mer

Vurdert til 1 av 5 stjerner

Non ho ricevuto la merce. Il sito mostra professionalità, ma è ingannevole. Risponde prontamente alle tue mail stimolandoti ad attendere. Non riesci mai a tracciare il tuo pacco, nè attraverso l'i... Vis mer

Vurdert til 4 av 5 stjerner

A mi me llegó la lampara que pedí perfecta, tardó mes y medio eso sí, les escribí un correo y me contestaron el mismo día, no me parece que esta tienda sea una estafa como dicen por aquí.

Vurdert til 1 av 5 stjerner

Fool me once you don’t fool me twice. Over two months waiting for a bloody jacket, how hard is it to fullfil your obligations as a vendor? Gave me a crap excuse after a mont, then promised me that it... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I have ordered three shirts since…

I have ordered three shirts since February the 1th they still have not yet been shipped nor reimbursed me. They have a phone number when you tried to call them it did not even ring so the phone timber displays on the website is not working. Every time you email them they told you they will work on your case and yet then they have not done anything. Such a bad company I would’nt recommend anyone to buy stuff because you will lose your money like I did.

5. februar 2024
Vurdert til 1 av 5 stjerner

SCAM: They take your $ and never ship what you've ordered.

BEWARE: This site is a SCAM. I originally placed an order last year around this time which was never shipped. I never received any updates or tracking number after placing the order. This is very unusual in our current time of having many options to order items online. It's extremely rare that any company would take more than even 5 days to send an update on anything that has been ordered online. After waiting for what I believe was at least a month, I reached out and asked for a refund, which they informed me was only available in the form of *credit* with Polomano. They would not just refund the $61 I paid for a jacket they never shipped me (which is how they run their SCAM - they receive orders and just never ship them). I believe there was also no way to write and specify what your issue was; they only had a multiple choice questionnaire that you fill out. A week or so ago I got back on their site and placed an order using the $61 credit I had. I have an extremely strong suspicion that I will never receive the items. After looking the company up online, I see that a substantial number of other people have had exactly the same thing happen to them. The site is a scam; they offer products which they will never ship. They take your money, do not ship what you've ordered, and instead of allowing you to just have your money back they offer store credit, which is impossible to redeem.

19. februar 2024
Vurdert til 1 av 5 stjerner

TERRIBLE COMPANY

TERRIBLE COMPANY. ITS A SCAM. THE DO NOT DELIVER WHAT YOU BUY THEY WILL NOT RETURN PAYMENTS. THEY SIMPLE STEAL FROM YOU. DO NOT BUY AT POLOMANO!

14. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

An absolute shambles of a company

An absolute shambles of a company. They won’t deliver my jacket, they won’t refund me, they continuously lie about the issue and the customer “service” is infuriating with repetition and bad English. DO NOT buy from them.

29. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Polomano can eat a bag of dix

Placed an order over three weeks ago. Nothing has been shipped. I’ve been told by email correspondence that my order has been completed and I will get a shipment tracking number soon. This has happened every week since I placed the order and the emails I get are generic auto generated replies which have all been word for word identical. Phone number I found for them does not work. Haven’t even found a way to cancel or ask to refund my order but I am quite certain that would not work either.

1. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not trust Polomano!

Do not trust and do not spend your money at Polomano. I am still waiting on an order from May 2023. It is now mid- Jan 2024. I have followed up 8 times since the original order date and it is clear that the responses are automated email responses that range from production problems to lost shipments. So far they have remarkably lost my shipment 5 times! I will of course continue to follow-up with Polomano through the years to come to see how long this continues and how many times my shipment gets lost. At least that might become a source of entertainment value for the $180 spent.

Please, please, please find another vendor for the product you are looking at. I was able to do so through a basic search. You do not need Polomano in your life

Best regards all!!

19. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for taking the time to provide feedback on your experience with our product and service. We apologize for any inconvenience caused and would like to offer our assistance in resolving any issues you may be having. Our team is dedicated to ensuring our customers are satisfied, and we will be reaching out to you shortly to discuss how we can help. Thank you for giving us the opportunity to address your concerns.

Vurdert til 1 av 5 stjerner
Logoen til Polomano

Svar fra Polomano

Hi,
we are sorry to hear that your experience with our product/service was not satisfactory. Our team is committed to providing exceptional customer service, and we want to assist you in any way we can. We will be contacting you soon to discuss how we can help. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

Scam

Scam, ordered in October, never received the order, asked for refund and it has been more than 10 days since they "initiated refund" but I have not received anything.

6. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for taking the time to provide feedback on your experience with our product/service. We are sorry to hear that it did not meet your expectations. Our team is committed to providing excellent customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.

Vurdert til 5 av 5 stjerner

Rosen

Very nice mate

5. januar 2024
Logoen til Polomano

Svar fra Polomano

Hello,
We appreciate your positive feedback and thank you for choosing us. We are committed to providing our customers with exceptional service and products, and your review is a testament to our hard work. We are grateful for your support and look forward to serving you again in the future.

Vurdert til 1 av 5 stjerner

not ready

why will you be asking for a review when I have not received a delivery date on my purchase? i reiew will be completed and published once the jacket has been delivered.

Thank you.

3. januar 2024
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We apologize for any issues you may have experienced with our product/service. Our team is committed to providing exceptional customer service, and we would like to assist you in any way we can. We will be contacting you soon to address your concerns. Thank you for your patience.

Vurdert til 1 av 5 stjerner

This site is a bad joke

I ordered from here in August 2023, but my order has not arrived since then! The most disgusting site I have ever come across! But the promise that they will send it works very well for them!

22. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for sharing your feedback with us. We regret that you had a negative experience with our product/service, and we want to make things right. Our team will be contacting you shortly to discuss how we can assist you. Thank you for giving us the opportunity to resolve any issues you may be having.

Vurdert til 4 av 5 stjerner

Polomano

I've ordered two pair of shoes in April 14, 2023. I just got my ordered. Thank you

13. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Polomano

Svar fra Polomano

Hi,
thank you for your review. We are sorry to hear that your experience with our product/service was not satisfactory. Please know that we take customer satisfaction seriously, and we will be reaching out to you shortly to discuss how we can help. We value your feedback and appreciate the opportunity to make things right.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv