Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

There are a lot of design tools out there. Piktochart's a really good tool if you need to create something long-form, like a report or presentation. It came clutch when I needed to make a slide deck... Vis mer

Vurdert til 5 av 5 stjerner

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Vis mer

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Informasjon om virksomheten

  1. Programvareforhandler

Skrevet av virksomheten

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

219 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 62 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent Design Tool for Non-Designers! ⭐⭐⭐⭐⭐

I’ve been using Piktochart for a few months now, and I can honestly say it’s a game changer! As someone who doesn’t have any formal graphic design training, Piktochart makes everything so easy. The templates are beautifully designed, and the drag-and-drop editor feels intuitive and simple to use.

What really surprised me, though, was their customer support—they’re amazing! I had a question about customizing a template, and their team replied almost instantly with clear and helpful advice. You can tell they genuinely care about their users.

20. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Thank you for your kind words and glad to hear that Piktochart has been a game changer for you! ❤️

Vurdert til 5 av 5 stjerner

Excellent customer support and product.

Piktochart is by far an amazing editor, and the support team is excellent. They really seek to solve your problem and provide the best solution possible in the shortest amount of time. It is extremely unfortunate to find out that they are now becoming pay-to-use software, but the fact that they are still giving a 45-day grace period just proves that Piktochart strives to give the best experience to all users.

19. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Tricky

Tricky. You can only make 2 download for free and after you have to pay a lot of money. So you lose a lot of time for nothing.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Hi Paul,

Thank you for taking the time to share your feedback — I’m truly sorry for the frustration this caused. 🙏

You’re right that our Free plan includes 2 download credits limit, which allows users to try out the platform and export their visuals before upgrading. After those credits are used, a paid plan is required to continue downloading or exporting visuals.

That said, we’d love to take another look at your case. If you could reach out to us directly at support@piktochart.com and mention your review, we’ll be happy to review your request and see how we can help.

We really appreciate your feedback — it helps us continue improving the experience for everyone. 😊

Vurdert til 1 av 5 stjerner

NO REFUNDS no matter what.

This program is not for me. It just wasn't what I was hoping for. Unfortunately, when my auto-renewal date was coming up, I was unable to login and it auto-renewed. They sent an email with a link so you can easily CANCEL your account AFTER it auto-renews (without even logging in!). But they cancel it for the FOLLOWING YEAR. When I reached out and requested a refund, they said Nope - terms of agreement are clear, NO REFUNDS. Seems like they are planning to get an extra year out of all customers since you can cancel your account without logging in after it renews, but you can't cancel it without logging in before it renews.

6. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Hi Theresa, thank you for taking the time to share your feedback , we're truly sorry for the frustration this has caused, and I hear you.

While our Terms of Use state that we do not offer refunds once a renewal is processed, I want to assure you that our intention is never to “trap” users. In fact, we send an email reminder 7 days before any renewal is charged, so users have time to cancel or adjust their plan. That cancellation can be done from within the account, or even via our support team if you’re unable to log in.

That said, I completely understand your disappointment. Please reach out to us directly via support@piktochart.com
and mention this message so we can assist you right away.

Again, we're very sorry this has been your experience — and we truly appreciate you being a long-time user. We’ll always aim to do better and support you however we can! We look forward to hearing back from you.

Vurdert til 5 av 5 stjerner

Customer service is fantastic and very…

Customer service is fantastic and very quick to respond. Customer support is very helpful in assisting with customer concerns and they are very respectful! As a customer I truly appreciate this and will continue to use this platform for presentations.

4. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience with Piktochart

Piktochart provides excellent tools and services to create visual content easily and professionally. What I appreciate the most is their quick and efficient customer support: I had a payment issue and it was solved within hours.

Overall, a platform with powerful features and a support team that truly delivers. Highly recommended.

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A must for next level presentations

I used Piktochart to help me prepare my executive presentations. It really enabled me to communicate at another level and stand out, both for internal presentations and customer presentations. Great tool!

1. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Their customer support is the kindest

Piktochart is truly a standout company in the world of design tools! They make creating stunning infographics and presentations easy and fun. Their user-friendly platform is packed with features, allowing everyone—from beginners to pros—to craft visually appealing content without needing design expertise. Plus, their customer support is excellent, always ready to help with a friendly touch. It’s refreshing to see a company that prioritizes user experience and continuously updates its offerings. If you need engaging visuals, Piktochart is the way to go!

10. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I agree with the other bad review

I agree with the other bad review, I would give a 0 also...I never used the service, and they charged me and under no circumstances will provide a refund. Terrible customer service and poor management.

28. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Hi there, we’re truly sorry to hear about your experience, and we understand how frustrating it must feel to be charged for something you didn’t get to use. The charge was processed because the subscription wasn’t canceled before renewal, and as outlined in our Terms of Use, we’re unable to provide a refund in these cases.

That said, we’d be happy to look into this further for you—please reach out to us directly so we can review your account. Thank you so much!

Vurdert til 5 av 5 stjerner

Piktochart is easy to use

Piktochart is easy to use. You don't need to take time off from work to learn how to use this software. I highly recommend it!

26. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Thank you for the kind words and great to hear that!

Vurdert til 1 av 5 stjerner

Awful scammers

I would have rated 0 if I could have. I was charged without using this service. I reviewed the service and didnt feel it was something I’d uses I was charged significantly for a ‘subscription’ I was not aware of and was unable to get a refund, despite not using this service. This is like going to a shop and looking at some shoes and being charged for them simply for looking. Awful.

1. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Hi Jessica, we’re truly sorry to hear about your experience and the frustration this has caused.

Our support team has already been in touch, and unfortunately, we’re unable to process a refund for the transaction that happened in March as it falls outside our refund policy. That said, I can confirm that your subscription has since been canceled, so there will be no further charges moving forward.

We genuinely appreciate your feedback and do let us know if you need anything else!

Vurdert til 5 av 5 stjerner

Good tool, great support team

Piktochart is a solid, user-friendly tool that helps me turn ideas into clean, professional visuals quickly. Features are intuitive and keep improving. Best of all, the support team is remarkably responsive and genuinely helpful.

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company

What a great company Piktochart is...I asked them to help me to transfer some presentations from an old account I no longer use and they did it in no time. Aside from that, Piktochart is easy to use and hopefully it will be even better with the incorporation of AI. Thanks for easing my job as a teacher.

10. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

best support

quick response and good help without conflict

6. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Piktochart

Thank you for sharing your great experience with our support team! They will be delighted to hear this. 😊

Vurdert til 5 av 5 stjerner

Excellent Resource & Fun to Use

Piktochart offered so many ways and options to create anything you need for work, students, teaching, and personal life. Thank you for the great options and fun!

18. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Piktochart

Svar fra Piktochart

Yay! Glad to hear that you had fun on Piktochart and excited to see what you create with your students!

Vurdert til 5 av 5 stjerner

Great Product!!

I left my old school district and moved to a new one. My email was no longer active hence I could not log in. I had some files that I needed transferred to my personal email account (I also used the product for my Masters degree). They were able to to so with ease!! Love this product for personal use, my resume, and I even have my students use it to create infographics on a topic we are studying!!

14. juli 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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