Physiocheck.co.uk Anmeldelser 499

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I was put on a paid subscription in error having just wanted to purchase an initial report, however this was rectified very quickly

Selskapet har svart

Vurdert til 4 av 5 stjerner

There were thorough questions to identify problem area, pain type, motability issues etc Hence more info to diagnose likely condtion. Also offers treatment plan specific physiio to ihelp improve.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The service is detailed in a way that doctors rarely are. What I learned helped me talk to my doctor and make better sense of my symptoms. I'm not able to follow the exercises given on the site at thi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Fysioterapeut

Skrevet av virksomheten

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

499 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 95 % av de negative anmeldelsene sine

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Vurdert til 2 av 5 stjerner

Bait and Switch


PhysioCheck has managed to create a customer experience so tacky it almost deserves academic study.

You arrive thinking you’re about to do a straightforward screening. The site has that polished, health-adjacent tone that says, “We’re here to help,” which in this case apparently translates to, “Please begin an unnecessarily intimate relationship with a questionnaire.” So you keep going. You answer a few dozen questions, perform a few dozen movements, rotate your limbs like you’re being evaluated for resale, and invest a solid chunk of your life into the process because the whole thing is framed like you’re headed toward an actual result.

Then, at the very end, after all that, the curtain lifts and the business model crawls out backwards like a haunted Victorian child: if you want your result, you need to pay for a “7-day free trial.”

A free trial. That costs money.

That is such a sleazy little word game it almost makes me nostalgic for older, simpler scams, when at least a guy had the decency to sell you a fake watch face-to-face.

And the charge is $1.99, which is honestly the funniest part. Not because it’s expensive, but because it’s spiritually insulting. It’s the kind of amount designed by someone betting that your self-respect will get tangled up in the phrase “it’s only two bucks.” The issue is not the money. The issue is that you made people complete a digital obstacle course before revealing that “free” was being used in the same loose, whimsical sense as “farm fresh” or “supportive workplace.”

Even better, this doesn’t seem to be some one-off misunderstanding born from my own personal feud with a checkout screen. Other reviews describe the same general experience: long assessment, payment reveal parked at the very end, recurring subscription irritation, that special aftertaste of having been processed instead of helped. So this is less a glitch and more a design philosophy. Which is somehow worse.

The whole thing feels like it was designed by people who know just enough about health language to borrow its credibility, and just enough about conversion funnels to ruin it. It has the exact energy of someone smiling warmly while slowly pushing a clipboard toward you with a fee hidden under page seven.

And that’s what makes it so lame. Not evil. Not catastrophic. Just lame. Cheap. Small. A very low-rent little confidence trick dressed up in ergonomic language and reassuring web design. The kind of thing that mistakes friction for engagement and concealment for cleverness.

You know what competent systems do? They tell you the rules up front. They don’t make you jump through a half-hour of self-assessment calisthenics and then pop out from behind a curtain whispering, “Surprise, there’s a cover charge.” That’s not premium. That’s not innovative. That’s a toll booth wearing a stethoscope.

So congratulations to PhysioCheck for building an experience that combines the charm of a subscription trap, the transparency of wet cement, and the bedside manner of an airport kiosk. I came in expecting a useful tool and left feeling like I’d just been mugged by a wellness startup.

Would I recommend it? Only to people who enjoy being gently lied to in a sans-serif font.

13. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Peter,

We have tried to contact you personally, but unfortunately have not received any response from you. As a result, we cannot resolve the problem together.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button). So this does not 'appear' at the end of the test as you describe. Unfortunately, I cannot post a screenshot here, but I would advise you to check our website again so that you see that we indicate the price in advance. Additionally, we also have a separate pricing page. You pay for the test result, and the 7-day trial period is indeed free. The extensive assessment is necessary to make an accurate diagnosis. We are open and honest about our prices and subscriptions.

Vurdert til 5 av 5 stjerner

"My experience with them was excellent

"My experience with them was excellent. They demonstrate high precision in diagnosis, integrity in their dealings, and rapid responsiveness. They are truly outstanding and deserve every bit of praise. I highly recommend dealing with them with complete confidence."

1. mars 2026
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Svar fra Physiocheck.co.uk

Hi Rashed,

Thank you for your review and your compliments. We appreciate that very much.

Vurdert til 4 av 5 stjerner

Hi I signed for the 7day trial for…

Hi I signed for the 7day trial for 1.99. I cannot see how to cancel to ensure I don’t extend to the full subscription. Advise please

5. mars 2026
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Svar fra Physiocheck.co.uk

Hi Steve,

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

If you have any further questions, please do not hesitate to contact us.

Vurdert til 2 av 5 stjerner

WARNING‼️ Be careful they hide the cancel button for membership

I signed up for a £1:99 7 day trial. After accepting their diagnosis, which was very good. I then decided to cancel the membership, after searching their website manually and through their search option there was not an option to cancel. They did direct me to my account page, but there was still no option to cancel. physiocheck.co.uk have set up to continually take payments if you want their services or not. I have had to report them to my bank and block then as a merchant.
They could be Great but have decided to be dishonourably— which then makes any information they give as not to be Believed! So sad for a company that is setup to do a very good job.

4. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Oscar,

We usually contact you personally, but unfortunately, we haven't received a response from you.

Nice to read that you were satisfied with our check and the diagnosis. I want to point out that you can always cancel your subscription yourself in your account, or by sending us a message. Our customer service is available 7 days a week, and we always respond within 1 day.

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

You can always cancel your subscription yourself in your account, see also the attached screenshot. You do this by following these steps:
You can login to your account using the previously provided credentials. To cancel your subscription, please navigate to the My account > Subscription page and then click on the subscription.

Vurdert til 5 av 5 stjerner

Raised issue regarding cancellation…

Raised issue regarding cancellation after free trial. Quick response agreeing to refund payment for continued subscription. And confirmation that they would ensure cancellation of the contract now .

27. februar 2026
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Svar fra Physiocheck.co.uk

Hi John,

Thank you for your review. I'm glad we were able to resolve it together.

Vurdert til 5 av 5 stjerner

I just started with this resource…

I just started with this resource yesterday after an injury. I sent a question about how to begin the PT and received a reply overnight. Very responsive so far, and the evaluation and the recommendations seem spot on. I will continue.

26. februar 2026
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Svar fra Physiocheck.co.uk

Hi,

Thank you for your review. Our customer service is available 7 days a week, and we always respond within one business day. Feel free to contact us if you have any questions :)

Vurdert til 2 av 5 stjerner

Paid £1.99 to not be told anything…

Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm still no closer to knowing what the issue is.
For me this was a waste of money. The exercise programme provided was also no better than what I've been doing already from NHS advice online.

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Holly,

We tried to contact you personally, but unfortunately didn't receive a response.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.

Vurdert til 4 av 5 stjerner

There were thorough questions to…

There were thorough questions to identify problem area, pain type, motability issues etc
Hence more info to diagnose likely condtion. Also offers treatment plan specific physiio to ihelp improve.
I was dissapointed with my own GP.
'ts musular skeletal take painkillers!'

21. januar 2026
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Svar fra Physiocheck.co.uk

Hi Colette,

Thank you for your detailed review; we really appreciate it.

Vurdert til 5 av 5 stjerner

A very prompt same day response to my…

A very prompt same day response to my email. They were completely understanding and professional, even though I needed to cancel my membership. I think the way is left open for me to return in the future if needed.

19. februar 2026
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Svar fra Physiocheck.co.uk

Hi Jacqueline,

Thank you for your review, we really appreciate it.
You are, of course, free to cancel your subscription at any time, and if you need help with that, we're happy to help :)

Vurdert til 5 av 5 stjerner

Very helpful customer service response…

Very helpful customer service response to cancelling subscription after free trial. Was good enough system, but I think because of how complex my issues are I wasn't going to get what I need out of an app.

21. februar 2026
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Svar fra Physiocheck.co.uk

Hi Sarah,

Thank you for your review, we really appreciate it.

Vurdert til 5 av 5 stjerner

Properly diagnosed my shoulder injury

App did a great job of diagnosing my condition. I only wanted the trial but there was no "cancel membership" button. I wrote to support and they canceled the next day.

19. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi John,

Thank you for your review. We're glad we were able to help you so quickly. Our customer service is available 7 days a week, and we always respond within one day :)

Vurdert til 1 av 5 stjerner

Typical scam

Typical scam. They have you spend 15 minutes answering questions BEFORE they hit you up for money. If this was a real service with nothing to hide they would be up front about the cost instead of tricking you.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Aaron,

We have tried to contact you personally, but unfortunately you have not responded.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).

Vurdert til 4 av 5 stjerner

Program was good

Program was good ! It worked. I wish the website was more user friendly (explanatory) so I could have started other exercise programs. I will probably go back in the future

17. februar 2026
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Svar fra Physiocheck.co.uk

Hi Margie,

Thank you for your review and feedback :)

Vurdert til 4 av 5 stjerner

Prompt feedback

I must have overlooked the notice about the 7-day trial offer.
Thank you for the prompt response to my Email and the decision to refund me

Cyriac Thachet

16. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Cyriac,

No problem, that can happen to anyone. We're happy to resolve it together; we're glad it worked out.
Thanks for your review!

Vurdert til 5 av 5 stjerner

They refunded very willingly

16. februar 2026
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Svar fra Physiocheck.co.uk

Hi Judy,

Thank you for your review, we really appreciate it.
We're glad we could find a solution together.

Our customer service is available 7 days a week, and we always respond within one day.

Vurdert til 5 av 5 stjerner

Positive experience

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back to my PCP as we work toward a solution to get me back to a pain-free lifestyle. Thanks again!

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Kelly,

Thank you for your review and the compliments. We're glad to hear we can contribute to your recovery.
We wish you a speedy recovery.

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