Phoenix Anmeldelser 

582
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

All the trainers were extremely helpful throughout the duration of the course. Intense course that even if you have no prior military, policing or security experience, you will leave feeling confident... Vis mer

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Vurdert til 1 av 5 stjerner

Unpaid refund. My son cancelled his course before 30 day cut off in February. It's now September, no sign of the refund, no response to email. Very disappointing to see such disregard to someone's... Vis mer

Vurdert til 5 av 5 stjerner

I was part of a cohort of 18 people and I felt that Phoenix were able to lead and instruct our course really well. We had two regular instructors throughout with another 2 dropping in on... Vis mer

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Vurdert til 5 av 5 stjerner

From start to finish my experience with Phoenix was world class. Learnt so much and am grateful for how knowledgeable and helpful the whole team was but especially Tom and Jaye but I also cant forget... Vis mer

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Informasjon om virksomheten

  1. Profesjonell arrangør

Opplysningene stammer fra ulike eksterne kilder

GLOBAL SERVICES We are honoured to lead the Close Protection and Tour Management industry worldwide. With our world class global portfolio of clientele, you can be rest assured that our experience will cater for all your requirements through a prestigious quality of security and facilitation. PHOENIX ACADEMY OF EXCELLENCE Phoenix provide a quality of training courses that exceeds the industry standard. Our operational experience will leave our delegate’s rest assured that they are receiving World Leading training from a World Leading operational company. Whether you are looking to be a Close Protection Operative, a door supervisor or a CCTV operator, you can rest assured that training with us will put you a level above your competition.


Kontaktopplysninger

4,2

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TrustScore 4 av 5

582 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 70 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(582)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exceptional Course with Dedicated Instructors

I recently completed a course that exceeded my expectations in every way possible. From the moment I enrolled, I was pleasantly surprised by the depth of knowledge possessed by the instructors and the quality of the training provided.

Undoubtedly, this course was challenging and intense, but that's exactly what my peers and I signed up for. We all understood that it wasn't going to be a walk in the park, and we embraced the journey wholeheartedly. It's important to note that this course may not be suitable for everyone due to its demanding nature, but for those willing to put in the effort, the rewards are tremendous.

While there were a few activities where guest instructors didn't quite meet the pinnacle of perfection, they certainly surpassed our initial expectations. Their dedication and commitment to helping us learn were evident throughout, and we appreciated their contributions immensely.

However, the true stars of the show were the main instructors. Their expertise, passion, and unwavering support were palpable throughout the course. They pushed us to our limits while providing invaluable guidance every step of the way. To the entire team behind this course, I extend my heartfelt gratitude. Well done, and thank you for an unforgettable learning experience.

In conclusion, if you're looking for a course that challenges you, pushes you to grow, and offers unparalleled support from knowledgeable instructors, look no further. I highly recommend this course to anyone.

7. mars 2024
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Svar fra Phoenix

Thank you Robert, we are really grateful for your feedback and have shared this with the training team, this means a lot to us. Take care and we hope to see you soon.

Vurdert til 5 av 5 stjerner

It’s mentally stressful

It’s mentally stressful from day 1 but rewarding, just remember to always network with everyone on the course and the instructors are great teachers and will provide you with all the Information.

7. mars 2024
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Svar fra Phoenix

Hi David, thanks for your feedback - well done on your efforts and course completion and hoping this prepares you going into the industry.

Vurdert til 3 av 5 stjerner

Unfortunately I couldn't take part in…

They have paid the monies back and trying to get me the remaining balance

4. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Phoenix

Hi Jay, one of our senior managers has looked into this and ensured this was rectified, we are sorry for the inconvenience caused and please don't hesitate to reach out in the future if you did wish to attend the course. Best wishes, Phoenix.

Vurdert til 4 av 5 stjerner

Valuable experience

Very well run course with lots of 'real world' practical experience. The three weeks are very challenging but well worth it if you push through!

6. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Good course, empty promises.

I went on this course May 2022 and was promised guaranteed work with the company or links within the company. The course was good, I enjoyed it and had fun with the people on the course with me. Hotel wasn't great at all but the staff were very nice. I'm still awaiting to complete 2 or 3 more refresher days after nearly 2 years on as the guidelines and law were changed at the same time of me retaking 1 more exam.. the organisation of this company isn't great and I'm not sure how they are promising work for people and not delivering. Please go with another company.

7. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Phoenix

Good afternoon Lauren, thanks for your email. When the SIA changed the criteria in 2022, this was with effect from 1st October 2022 and applied to everybody. We had given deadlines to all learners about completing exams, however if these were not booked/sat, unfortunately this meant that the old version of the qualification was no longer valid. This was not a change from Phoenix, and applied to all training providers. We also note that we have accommodated the additional training at no additional cost to support this. We have your final element of the course booked for the end of the month.

Vurdert til 5 av 5 stjerner

Very interesting and lots of great…

Very interesting and lots of great information for the industry as a whole, the instructors couldn’t be better, they pressure test you a lot as you need to be mentally able to get on in this industry. Would recommend it 100% but just know you need to put the effort in or you will be coming back on a later date.

3. februar 2024
Vurdert til 5 av 5 stjerner

A difficult and rewarding course

A difficult and rewarding course taught by great instructors who are passionate and knowledgable about Executive close protection. I learn’t so much in just 3 weeks, it was a challenging process but very enjoyable at the same time. The instructors really made the course something i won’t forget, Thank you Phoenix and well done everyone who passed ✌🏻

6. januar 2024
Vurdert til 5 av 5 stjerner

Amazing experience!

Knowledgable a welcoming tutors and very thorough with their approach to teaching. Work hard and see the rewards, this course is an amazing path opener into the industry!

3. februar 2024
Vurdert til 5 av 5 stjerner

Amazing course you will be tested and…

Amazing course you will be tested and you will be better for it !
Instructors are top of there game and have lots of experience and a unique but effective way of getting you to the standard they expect. Do this course even if it's just to level yourself up never mind CP or security. Your state of mind and ability to work in general will improve if you complete this course and apply it to your life.

3. februar 2024
Vurdert til 4 av 5 stjerner

Phoenix CP

3 weeks is a long time and from day one Phoenix lay down the ground rules to complete the course. You are treated like adults, and the wealth of experience not just from the instructors, but from other students on the course is in-valuble.
The two exercises surveillance and the final ex, actually open your eyes. The feedback is constructive, and there is always video evidence to look over (and you realise you're not as good as you thought lol). My only suggestion would be to make the Driving, weapons and combat day, two days each. It would allow the not so experienced to gain a basic level, and the more advanced an upskill on what they have.
First aid training was well instructed and the use of computerised re-susi dolls get you working as you should in real life.
I wish everyone well on their chosen career with in the CP world.

6. januar 2024
Vurdert til 5 av 5 stjerner

CP course

Great course but not for faint hearted. Instructors give you 100% and expect the same in return. Always on hand for advice and support. Live operations were a great experience to what you will have to deal with in real life scenarios. Combat day and driving day was fun and great learning curve. I would recommend this course to anyone who what to pursue a career in CP.

3. februar 2024
Vurdert til 5 av 5 stjerner

Great training provider

Great training provider, command nothing but the best from each and every person that walks through the door. Course isn’t for the weak or the unwilling, the instructors and all other staff that work with you are spot on.

26. januar 2024
Vurdert til 5 av 5 stjerner

Top-tier Training

Completing the Close Protection Course with Phoenix Group in Birmingham was an enhancing experience, refining my skills in security and close protection. Guided by the experienced instructors Lance and Jaye, their commitment to ensuring comprehensive understanding was not only commendable but inspiring.

The course's meticulously crafted curriculum included loads of theoretical instruction, various assessments and practical evaluations. Four immersive real-life scenarios, providing a unique opportunity to apply theoretical knowledge in a realistic context. They do not provide just the basic training to get an SIA Level 3 Certificate, they are engaged to push the students to another level.

Grateful for the training with Phoenix Group, I wholeheartedly recommend their Close Protection Course for those seeking top-tier executive protection education.

Do not attend the course if: you are not willing to work hard, the schedules are tight. If you cannot follow basic rules of a human being living in a civilised world such as being clean and organised, follow good practices and etiquette. If you are not willing or not able to respect the rules of the house, instructors and colleagues. If you might have difficulties to be on time, or if you may have to interrupt the course for personal reasons. The Phoenix Team will ensure that the rules are followed.

I definitely recommend the training with Phoenix for those who have self discipline and are looking beyond simply getting certified.

22. desember 2023
Vurdert til 4 av 5 stjerner

I learnt a lot from this course…

I learnt a lot from this course especially for the directing staff that taught us, there was a wealth of knowledge between them and they know what they're doing.

The course timetable itself could be looked at more. Throughout the 20 days there was a lot of time wasted sitting around doing nothing waiting to find out. We started late for nearly all of the days when we could've come in early and got work done.

Unarmed combat day seemed like a pointless waste to me. Cash the flash spent more time talking about himself and telling stories than actually teaching and what we did learn was basic and useless.
Spending more time on taking opponents down and disarming would be much better. But the other fighting instructor's were very knowledgeable and sociable.

Shooting day was also a waste and could be cut out as we only fired 10 rounds of 22lr and that was it. Pointless in my opinion and nothing as shown on the promotion material.

I'm disappointed in not getting FREC 3 and how we got certified not qualified in a lot of the subjects.

Overall it was an alright experience, we had time to complete all the work and the course staff were very helpful. I never had the feeling of failure even when there was a lot of work to do.

27. november 2023
Vurdert til 5 av 5 stjerner

Cp training

The level of instruction and knowledge that was past on from all instructors was top level.
You asked a question and you got the answer and support.
They are true gentlemen and experts in their field. I would with out any doubt chose phoenix again for providing my training.

4. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Would fully recommend to anyone.

Would fully recommend to anyone looking for a further insight into the world of close protection. Both instructors were very experienced, along with all secondary instructors along the way; a huge wealth of experience and training on every day of the course. Tasks set out in a certain way allow you to work out how to carry out the tasking, as opposed to telling you how to do it was a refreshing way of tuition from start to finish.
If you’re after working on the doors, give this a miss- if you’re looking for a course that will change the way you think and looking for a genuine experience, give them a call.
Enough class and field based work to keep you engaged throughout, I thoroughly enjoyed the team dynamic and the workload throughout.
Not easy, but nothing worth doing ever is.
“Make your box bigger”

27. november 2023

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