Had a 4 night holiday booked in Cheshire with our little dog and were due to arrive on Monday. The Friday before we received an email saying that our booking had been cancelled due to an 'unexpected o... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... Vis mer
Selskapet har svart
Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joann... Vis mer
Selskapet har svart
Excellent way to travel with your pet in truly pet-friendly houses. I only had a hiccup that Michael got sorted in a very professional way, as the house I had booked showed available on other websit... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.
Kontaktopplysninger
81 Leonard Street, EC2A 4QS, London, Storbritannia
- 0203 642 3161
- support@petspyjamas.com
- petspyjamas.com
Har svart på 87 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So so easy to book…
So so easy to book. Joanne my Concierge did absolutely everything to make the process smooth with no stone unturned and the absolute best option for me and my Airedale Terrier Alfred.

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Faversham Arms booking. Thank you Zahraa.
Just booked a stay for me, the wife and the puppy with petspyjamas at Faversham Arms Helmsley for a weeks time. I had a couple of questions about the hotel before I booked and Zahraa got me the answers. Zahraa responded quickly on all correspondence. A very good experience.

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Got fantastic discounted price thanks…
Got fantastic discounted price thanks to Joanne, can't wait for my break xxx

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Quick response
Having had a few problems trying to book with our vouchers Paul stepped in & had it all sorted very quickly. Any querying emails are answered very quickly & we are now excited to be going to a hotel with our 2 dogs.

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Extremely helpful customer service when…
Extremely helpful customer service when rescheduling a booking. Would recommend! Thank you1

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Well done Alison
Alison went to a great deal of trouble to find us the type of room and hotel we wanted so we and the dog are looking forward to our break. Well done

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Problem solved
I had a problem and had to contact Pets Pyjamas to ask for help. I was delighted at how all the staff there were easy to chat with and very helpful. Paul in particular went the extra mile to help me. He kept in contact with me and sorted out my problem by the next day. Although I have never met Paul I feel his kindness and attitude make him feel like a friend. Nothing was too much trouble . Thank you Paul .

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Good solution
We had a problem with online booking but Zahraa solved it and was a pleasure to deal with. Thank you!

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Really impressed
Really impressed. Made the normal hit-and-miss process of trying to book a weekend away with our dog and our friends also with two dogs much easier
I feel with PetsPyjamas we can have it all. Donna was really helpful took the stress out of trying to find a lovely place to stay that would also take the dogs.
Thanks Donna, we are really looking forward to our break away.

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Well done Pet's PJs!
I was really impressed. Made the normal hit-and-miss process of trying to book a weekend away with our two dogs much easier.
Instead of feeling like a compromise between the hotel you liked and the dogs you loved (but weren't invited) I feel with PetsPyjamas we can have it all.
Thanks Jodie.

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Alison at Pets Pyjamas
Alison at Pets Pyjamas was super helpful, efficient and friendly while making our atypical booking, lovely telephone manner and brilliant sense of humour

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Very helpful company
Very helpful company and quick to respond to any queries. We have used them more than once and will continue to do so. Definitely worth using 👍

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Great customer service
Jodie was super helpful-would recommend using Pets Pyjamas to any Dog owner.

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So far experience has been great
So far experience has been great. The website gives so much information about each place and the 'rules' for dogs. Which a lot of places miss until you have booked! Jodie was very helpful and chased the hotel quickly for me as it was a last minute booking/quote. Fingers crossed for a lovely stay soon.

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A Highly Positive Experience
Joanne and Paul were brilliant and we are off with our two tiny dogs, Chomsky and Tomlin, to our beautiful hotel tomorrow
Booking was so simple, we got great advice, and we are going to The Glencoe Inn, where our wee dogs are welcome in the bar and the restaurant
Fabulous service from Pets Pyjamas

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Our initial struggle produced positive results
We initially struggled with some hotels on the website, but we did manage to request a couple of quotes. A member of PetsPyjamas called us to see how we were doing. They were patient, helpful and gave us a couple of recommendations based on our requirements. We've booked a short break in The Cotswolds and are pencilling in another in Cambridgeshire later in the year.

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Pleased with service
We have booked with Pet Pyjama a few times now and have been please with the help the advisors provide and the prompt responses. Paul in particular has been very helpful to me with my queries with my latest booking for 2024.

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Rang for a very last minute deal
Rang for a very last minute deal. The concierge, Alison Reynolds, was very patient and informative. She called me back within agreed timescales after a query. Most helpful

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Hampshire Feb break
This is my second booking, the previous being a Christmas package. Joanne has been extremely efficient and helpful, with prompt updates on availability and package offers. Thank you, we're all looking forward to our stay next week, and are very happy with the deal offered.

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Great service
Great service
Very prompt and efficient at sorting out my needs .
Looking forward to a fantastic holiday.
All down to Paul Jackson many thanks x

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Dette er Trustpilot
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