Jill explained everything in great detail but on a plain language I could understand! I really appreciate the time she took and the changes she made to ensure going forward our business is inline and... Vis mer
Selskapet har svart
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Se hva andre synes
Jill Kenyon from Peninsula Group is an expert in her field. She is very experienced, knows her stuff and follows through with additional requests and a jlooy nice person to boot.
Selskapet har svart
We also had a 5 year contract that we wanted to end then they told us sorry we have auto renewed it so you can’t cancel have rung them many times trying to cancel and they won’t now they are threateni... Vis mer
Dolly Prasad from Peninsula genuinely cared about our situation, took the time to listen and understand specific pain points. She went above and beyond by helping me out with the challenges we... Vis mer
Selskapet har svart
Informasjon om virksomheten
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- Advokattjenester
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Om Peninsula New Zealand
Skrevet av virksomheten
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in New Zealand, proudly serving 6,500 small to medium businesses across the country. We have revolutionised the way New Zealand business owners and employers access help with employee relations, wage information, and HSW challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula New Zealand
Peninsula New Zealand (formerly Employsure) has been providing professional services to small businesses across New Zealand since 2016. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges faced by small businesses in New Zealand and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you’re getting the best from the best.
Kontaktopplysninger
8 Tangihua Street, 1010, Auckland, New Zealand
- 0800 675 700
- client.experience@peninsula.co.nz
- peninsulagrouplimited.co.nz
4,5
Enestående
682 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Roles and Responsibilities
Had Andrew Rae in for H/S Roles and Responsibilities training with our staff.
Once again Andrew was amazing, he was insightful and informative.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Dear Karen
Thank you for your feedback. It’s always a pleasure supporting your team, and we’re glad to hear that Andrew once again delivered an insightful and informative health and safety session.
Andrew values the strong relationship he’s built with you, and we’ll be sure to share your continued support and kind words with him.
Kind regards
The Peninsula NZ Team
Easy to understand
Just worked with Kathleen for our Health and Safety review. She made it easy to understand, guided us through the processes and software with helpful advice along the way. Massive amount of knoweldge, and the team also produced some bespoke SoPs for our machinery. Really appreciated the help.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Dear Emma
Thank you for your feedback.
We’re pleased to hear that Kathleen made your health and safety review clear and easy to navigate.
Kathleen’s depth of knowledge, combined with her practical and supportive approach, help our clients feel confident while navigating their health and safety obligations. We're glad that her expertise shone through during your time together!
We look forward to supporting you more in the future.
Kind regards
The Peninsula NZ Team
Our health and safety coordinator…
Our health and safety coordinator Kathleen Ferguson was exceptional. The whole training was informative and incredibly helpful. Both Scott and I had a great day and enjoyed the training and advice.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Dear Brenda
Thank you for your feedback.
We’re delighted to hear that your time with Kathleen was informative, practical, and enjoyable.
Kathleen is well known for her strong health and safety knowledge and her engaging, approachable delivery, which helps bring the content to life. We’re pleased that her advice and guidance made the day valuable and we’ll be sure to share your kind comments with her.
Kind regards
The Peninsula NZ Team
Everything was well covered and…
Everything was well covered and explained in a way that I could understand. I met with Alex Cookson and he had experienced Health & Safety out in the field so could relate to what H&S means for business.
The process was clearly outlined and documented well.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Dear Cath
Thank you for your feedback.
We’re pleased to hear that Alex was able to explain your health and safety obligations comprehensively and clearly.
Alex’s wealth of knowledge allows him to tailor an approach unique to each and every business he encounters. We’re glad this approach helped make the process clear, relevant, and well documented for you.
Thank you for choosing Peninsula.
Kind regards
The Peninsula NZ Team
Jacob was extremely helpful
Jacob was extremely helpful, awnsered all our questions that was needed, leading us in the right direction, but most of all went out of his way coming to our home to lead us thought it all.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Dear SolidGround Waikato
Thank you for your feedback.
We’re glad to hear that Jacob was able to provide clear direction and practical support around your health and safety obligations.
Jacob is committed to making these requirements easier to understand and navigate, and we’re pleased his visit was valuable and helpful.
We’ll be sure to pass on your kind comments.
Kind regards
The Peninsula NZ Team
Feedback
Very easy to converse and discuss subjects with. Understand the industry, respects that I have done H&S for years and the compliment was lovely for me on that subject.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Helen,
Thank you for your feedback! We’re so pleased to hear that the conversation felt easy and constructive. It’s great to know you felt respected for your extensive Health & Safety experience—your expertise is invaluable, and we’re glad the recognition meant something to you.
We appreciate you taking the time to leave a review and look forward to continuing to support you.
Kind regards,
The Peninsula NZ Team.
Stephan from the H&S advisory team has…
Stephan from the H&S advisory team has been awesome! The team has put us on the right course with easy and practical steps to further improve our H&S.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Hamish,
Thank you for your feedback! We’re thrilled to hear that Stephan from our Health & Safety team has been such a great support.
It’s fantastic to know that the guidance provided has helped set you on the right path with clear, practical steps to further strengthen your health and safety practices. Delivering advice that is easy to understand and simple to implement is exactly what we strive for, and we’re glad it’s making a meaningful difference for your team.
We truly appreciate you taking the time to share your experience and look forward to continuing to support your H&S journey.
Kind regards,
The Peninsula NZ Team.
Great experience
Great experience. Stephan De Coning was really good to deal with and helped get our H&S all set up right!
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Johnny,
Thank you for your feedback!
We're thrilled to hear you had a great experience and that Stephan De Coning was able to help get your H&S set up correctly. We’ll be sure to pass your kind words on to him — he’ll really appreciate it.
If you ever need further support, we’re always here to help!
Kind regards,
The Peninsula NZ team.
Predatory sales tactics
Peninsula New Zealand has an awful predatory sales process. They obtained my personal phone number from a sketchy data broker without my consent. They then cold called me out of the blue to try and sell services that I have zero interest in buying. After searching online, it looks like lots of other people are also complaining about this company and their sales techniques.
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Alex,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, and we understand how frustrating unwanted contact can be.
Peninsula New Zealand does not condone aggressive or intrusive sales practices, nor do we intentionally obtain or use personal information without proper consent. We take concerns like yours seriously and would like to investigate this further to ensure your details are removed and that this does not happen again.
If you’re willing, please contact us at client.solutions@peninsula-nz.com so that we can address this.
Thank you again for bringing this to our attention — your feedback helps us improve.
Kind regards,
The Peninsula NZ team.
I have recently joined Peninsula
I have recently joined Peninsula, Mark was great, answered all my questions, was patient and nothing was an issue.
His helpful manner and assurance is very reassuring and calming.
Thank you Mark!
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Ruth,
Thank you for your feedback!
We're delighted to hear that you’ve had such a positive start with Peninsula. Mark will be thrilled to know that his patience, support, and calming approach made a difference for you.
We’re here to ensure you feel confident and supported every step of the way—please don’t hesitate to reach out if you need anything further.
Welcome aboard and thank you again for sharing your experience!
Kind regards,
The Peninsula NZ Team.
Awesome team
Very easy to talk to and understand and very helpful they are life savers when it comes to HR and H&S
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Joe,
Thank you for your feedback!
We’re really glad to hear that you found us easy to talk to and helpful. Supporting you with HR and H&S is exactly what we’re here for, and it’s wonderful to know our team has made a positive difference.
We’re always here to help!
Kind regards,
The Peninsula NZ Team.
The perfect combination of friendly and…
The perfect combination of friendly and informative.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Darroch,
Thank you for your feedback!
We’re thrilled to hear you found the experience both friendly and informative. That balance is exactly what we aim for, and your feedback truly makes our day.
We look forward to continuing to support you.
Kind regards,
Leticia.
Predatory and deliberately sneaky…
Predatory and deliberately sneaky Aussie owned company. Handling of the recent contract renewal has been extremely disappointing and quite scary. Was with them for 5 years and then they force another 5 years.
The renewal notice was sent in the form of what appeared to be a generic “nurture” email (“Peninsula Will Continue to Service and Protect Your Business!”) which when you get 6-8 emails a month of this fluff you ignore it, even more so when they were called 'Employsure' so natural to assume it's fluff about the name change.
It did not clearly identify itself as a contract renewal notice, nor was it sent from a standard Peninsula email address.
This approach falls well short of what would reasonably be considered clear or best-practice communication for a contractual renewal.
All a bit too well engineered to be credible as an honest error in judgement.
And for a company that is in the business of recommending best practice to it's clients it's severely suboptimal.
Despite explaining our position on multiple occasions, I continue to receive persistent contact from both the accounts team and client services. The tone and frequency of these communications feel unnecessarily pressuring and are not constructive. Me smells commission based pressure tactics.
Most recently, I have been advised that we will continue to incur costs for a service we do not currently require unless we commit immediately to a further five-year term. This position is neither reasonable nor acceptable given the circumstances outlined above.
Steer well clear of these guys and go with an NZ based, shorter term option.
-----------------------------------------------------------
Update 18 June 2026.
-----------------------------------------------------------
In the end I took Peninsula to The Disputes Tribunal and a decision was made in my favour:
CIV-2026-057-000106.
Assessment:
18. The question is whether the disputed renewal notice met the requirements of Clause g of the
contract. The provision of the renewal notice is critical to the automatic renewal. If the disputed
renewal notice did not meet these requirements, the contract would not automatically renew.
19. In particular, the question is whether the disputed renewal notice included “an email reminder of this auto renewal” as required by Clause g of the contract. The disputed renewal notice includes
the following “your contract and protection will auto renew on your anniversary”
20. The purpose of the reminder notice was to alert Tuakau that the contract was due to automatically renew.
Such a reminder notice would ordinarily state the renewal date clearly, so the recipient would be aware that action may be required.
21. The purpose of drawing Tuakau’s attention to the upcoming renewal was obscured by the way
the disputed reminder notice was presented. The focus was not on the upcoming renewal.
Instead, the notice focused on ongoing protection and service benefits, which, alongside the
promotional photograph, made it appear more like a marketing communication than a renewal
reminder.
22. As a result, the disputed reminder notice did not comply with Clause g of the contract. This
failure is critical and, consequently, the contract did not renew on 17 November 2025.
'The disputed renewal notice did not properly communicate its purpose.
The promotional presentation, the focus on ongoing protection, and the failure to include the expiry date of the existing contract mean the notice did not comply with Clause g of the contract.
This is a critical failure, and consequently, the contract was not renewed.
It follows that Tuakau is not liable for any payments or fees that arise after the contract expired on 17 November
2025.
Tuakau is not liable for fees, including early termination fees, under a renewed contract
that never eventuated.'
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Haisley,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met expectations.
At Peninsula, transparency around contract terms and renewals is something we take seriously. All clients receive full access to their agreements before signing, including a clear outline of the renewal process and notice requirements. As per the contract, renewal reminders are issued at least 90 days prior to the renewal date to allow time for review, questions, or changes. We understand that emails can sometimes be overlooked—particularly when part of regular service communications—but they are never designed to mislead or obscure important information.
We’re disappointed to hear you felt the communication style was unclear, as this is certainly not the experience we aim to provide. Your feedback is valuable, and we will use it to continue improving how we communicate with and support our clients.
Our team has been in ongoing contact to help resolve this matter, and we remain committed to working with you toward an amicable solution. Posting on multiple platforms won’t give us the ability to resolve things any faster—the most effective path forward is continuing the direct conversations already underway with our client services teams, who are best placed to assist you.
We genuinely want to work through this with you and ensure you feel fully heard and supported.
Thank you again for bringing this to our attention.
Kind regards,
The Peninsula NZ Team.
Matthew Harris was awesome
Matthew Harris was awesome! He was available when we needed him and provided us with all necessary information to understand the scope for HR and H&S Components. Great Service! Highly recommend him. Excellent follow ups and he was very accommodating to our requests.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Parijata,
Thank you for your feedback!
We’re thrilled to hear that Matthew was able to support you so effectively. Ensuring our clients feel informed and confident—especially when navigating HR and H&S components—is incredibly important to us, and it’s great to know Matthew delivered exactly that.
Your recommendation means a lot, and we’re glad the experience felt accommodating and seamless. We're here whenever you need us.
Kind regards,
The Peninsula NZ Team.
Make the whole system work
I’m really happy with the Health & Safety service. I’ve also gained a better understanding of how the system works
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Graver,
Thank you for your feedback! We’re really pleased to hear that you’re happy with the Health & Safety service. It’s great to know that the support has helped you gain a clearer understanding of how the system works — empowering our clients is exactly what we aim for.
We appreciate you taking the time to share your experience and look forward to continuing to support you.
Kind regards,
The Peninsula NZ Team.
Employsure Rebranded
This company is very predatory and forceful with their selling.
They bamboozle you with a lot of information and then they push push push for you to sign up but once signed up you are very much trapped into expensive contracts.
I had a meeting with them about 12 months ago and when I realised they are just Employsure rebranded I decided not to proceed - They now continue to harass me every 2-3 months with phone calls despite asking them to stop.
26. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Kinsey,
Thank you for sharing your experience.
We’re sorry to hear that our sales approach came across as pushy—this is certainly not the experience we aim to provide. We understand you decided not to proceed after the initial meeting. Could you please confirm whether you had advised the team that you did not wish to be contacted further?
At Peninsula, we take privacy and communication preferences very seriously. To ensure we update your details correctly, please reach out to our Client Solutions team at client.solutions@peninsula-nz.com so we can add you to our do‑not‑contact list.
Kind regards,
The Peninsula NZ Team.
H&S done right
We engaged BrightSafe for a Health & Safety inspection and assessment, and Stephan de Coning carried out the visit. Stephan was extremely thorough and professional, and his communication throughout the process was excellent. He took the time to walk us through his findings, ensuring we understood what was required and why. His report was sent through quickly, and the findings were fair, practical, and accompanied by a clear plan to address any issues identified. Stephan was knowledgeable and confident in answering questions, which made the whole process smooth and reassuring. We highly recommend BrightSafe, and in particular Stephan, to any business looking for reliable Health & Safety support.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Michele,
Thank you for your feedback!
We're delighted to hear that your experience with BrightSafe — part of our Peninsula services — and especially with Stephan, was so positive.
Stephan takes great pride in providing thorough, clear, and practical Health & Safety support, and it’s fantastic to know his approach made the process smooth and reassuring for your team. We’re pleased that the inspection, communication, and follow‑up report met your expectations and delivered real value.
Your recommendation means a great deal to us. We look forward to continuing to support you.
Kind regards,
Leticia.
Great help and gave us good advice
Sarah and Jas were very responsive when we needed their advice regarding issues with employees. Thank you for your help.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Peter,
Thank you for your wonderful review!
We’re delighted to hear that you found our support helpful and that the advice provided made a difference. Sarah and Jas pride themselves on being responsive and solution‑focused, so your feedback means a lot.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you whenever you need us.
Kind regards,
Leticia.
Clear and calm advice
Clear, calm advice offering expertise as well as practical solutions. Felt like we had senior HR experience on our team, with Peninsula alongside us.
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi James,
Thank you for your feedback!
We're delighted to hear that our guidance felt clear, calm, and genuinely supportive. Knowing that our expertise helped you feel as though you had senior HR experience right on your team means a great deal to us.
We’re proud to work alongside you and to provide practical solutions that make a real difference. We’re always here and happy to help.
Kind regards,
Leticia.
Customers, please be very careful.
Customers, please be very careful.
If you do not want to continue their service, you must notify them strictly within the period they specify. Otherwise, they may treat your silence as consent and issue invoices for a new multi-year contract.
In our case, we clearly informed them before the contract expiry that we did not want to renew. Despite this, we were later issued invoices assuming a further three-year contract, without our agreement.
This experience was stressful and disappointing. Make sure you fully understand their renewal and notice terms, and keep everything in writing.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Peninsula New Zealand
Hi Ju Lin,
Thank you for taking the time to share your experience — we’re genuinely sorry to hear how stressful and disappointing this situation has felt for you.
We understand how important clarity and certainty are when it comes to contract renewals and we strive to make our terms as transparent as possible and to work collaboratively with our clients, especially when circumstances change or when they wish to explore other options.
We appreciate that you communicated your intentions before the contract expiry, and we regret that this caused frustration. Our team has been in touch to review the circumstances, and we remain committed to working with you toward a fair and amicable resolution.
Kind regards,
Leticia.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.