Pattinson Estate Agents Anmeldelser 

If I could this review a zero stars, i would.

Shocking and Misleading Service. I was repeatedly pressured by a representative called Carly to place a bid on a property, receiving around 18 calls insisting that the seller would accept almost any offer. I placed two reasonable bids within my budget, but was continually told that the seller was expecting more and that if I did not bid again the property would be removed from auction indefinitely.

The auction was originally due to end at 12:00, but it was extended by three hours specifically so I could place another bid. During this time I was repeatedly told that this would be the final opportunity and that the seller was waiting for my offer. Based on these assurances I placed another bid and ended up winning the auction, although I felt heavily pressured and misled throughout the process.

Before making any payment I made it clear that obtaining the remaining funds within such a short timeframe would be difficult. I was reassured that there would be flexibility and time to complete the payment. However, after they took £5,000 from me, the property was placed back into auction just two days later without proper explanation.

At no point before paying was I told that this would happen or given any realistic opportunity to resolve the situation. They are now refusing to refund the money.

I believe I was misled and pressured into bidding under false information, and I am now seeking legal advice and preparing to take legal action against Pattinsons. I would strongly advise others to be extremely cautious when dealing with this company.

Very efficient process. Everything made simple to understand by a highly knowledgeable and professional group of people. The energy, communication and compassion of the staff left us full of confidence in the that we were in good hands.

Very good staff. Excellent service for renting out a property.
I would reccommend Pattinson Estate Agents to anyone.

Recently sold and bought another property through the Houghton branch.

I was previously on with another estate agent but not having very much luck with them. Dan came out promptly to and took fantastic photos of the property and a 360. The team had our property sold in 2 weeks!

As for buying another house, Sue and the team done a fantastic job of helping arrange viewings and putting forward my offer for the house I’m buying.

I’d 100% recommend the branch

Very nice service keeps me updated every time.
Thankyou

Jason give myself and sister advice of everything from price, what we had to do before and after auction.
To what were best options for us.
Jason and his team where very helpful even if we had daft questions over phone.
All round would highly recommend 👌

Jason and his team at Jarrow branch have been absolutely amazing. Having put our home of 42 years on the market was a big deal to us. Pattisons was the correct agent for us. Personal customer service from day one, and going that extra mile to get our much loved family sold. Forever grateful and would certainly recommend to anyone selling their home. Competitive fees and 100% personal customer service. Special mention to Branch Manager Jason, who has been really supportive and assisting us through all process especially with my elderly Mum.

Steph and Eloise and the team have been really helpful, quick to answer calls and help whenever needed, I really do appreciate the speedy reference team in managing my rent.
Thank you very much

Marian was fantastic through the whole process! Very helpful and informative and kept me updated all throughout! Thanks again

The ladies in this office who I deal with (Nicola & Rebecca) are so helpful, their customer service is fantastic. Friendly whilst professional people who get the job done- thank you :-)

Avoid this auction agent is involve in fraudulent activities.
I had won on one peice of land very cheap and their fee was 6 time higher then price of land.
They were very pushy for payment I got suspicious when went to see the land there was any land access by land to reach this peice of land. Land was surrounded by and other land which belongs to some one els.farmer told me they are busy with this activity since 3 years and trapping people get bunch of money with legal method and when people pay and go land they find out there is no land.so avoide avoide avoide and tell ur friends and family

Couldn’t have dealt with a better auction house ! Adam and his team were fantastic they dealt with all the million questions we had and guided us from start to finish. With only one auction round on the market to completing soon we couldn’t be more happier.

Would highly recommend this company for your selling needs.

Terrible. Premises rented to my son in such a state of what I can only call neglect to the point of dangerous. At no point have they admitted any sense of responsibility for this or that issues raised were of concern. Beware before renting from them and complete any safety checks yourself including the whole property if taking a flat or studio apartment.

I recently bought a house from Pattinson. Lyndsay Greenwell is very helpful person. You always get quick response from Lyndsay and other staff.
So appreciated to them .

Service from lettings was good. I would recomend it to anyone wanting to rent a property.

Jason and Alison at the Jarrow branch were fantastic, they marketed and sold the property quickly and kept me informed throughout the process from start to finish and were always on hand if I needed advice. I wouldn't hesitate to reccomend

I would not hesitate in recommending our local Pattinsons estate agents. Jason and his team were extremely helpful, personable and answered any questions we had as a family.
I’d like to thank Alison who in communicating made the last week easier for us.
We are very grateful.

Pattinson's adverise property on their platform.
You make a purchase in good faith, only to find some years down the line, that the information pertaining to the property was not true.
When you contact them to raise the issue of having been sold property under false pretences, they will have a tendency to remove blame from themselves. Even though they have not done their own research prior to selling a property on.
Always make sure, that you are provided with the facts, rather than listening to a company, that makes its living from the misery of unsuspecting buyers having being duped into purchasing a property, where the details to that property are false,as pattinson's in their wisdom will not accept liability, once they have off loaded that property on to you during sale.
CH

Ellie K has been invaluable in responding promptly to every query I had in a property on auction I was interested in. She contacted the seller and solicitors to ensure that I had all the information I needed to make the most informed decision. It didn’t result in any purchase however it was for reasons other than Pattinson s customer service.

We cannot recommend Pattinson Estate Agents in Houghton le Spring highly enough. From start to finish, the entire team – Sue, Lily, Hilary, Daniel and Janine – provided an absolutely exceptional service.
They were consistently professional and clearly acted in the best interests of the seller, while also being incredibly supportive, honest and helpful to us as potential buyers. They even brought a property to our attention that we had completely missed online, which turned out to be our dream home.
The auction process was totally alien to us, but the team truly held our hands every step of the way, explaining everything clearly and reassuring us throughout. Nothing ever felt like too much trouble.
What really stood out was how friendly, supportive and united they were as a team. Communication was excellent at all times, and we felt completely comfortable speaking to any of them on the phone, or in person.
Thanks to their hard work, teamwork and care, we were able to successfully purchase our perfect property. Please pass on our sincere thanks to the whole team, and they should absolutely be recognised and rewarded for their efforts.
A truly 5-star service from start to finish. 🌟