Kasim was absolutely amazing, very patient and listened to all my needs. He also did his very best to accommodate my needs which i found very helpful. If everyone at Passmefast is as kind and as hardw... Vis mer
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Really happy with PassMeFast so far! Signing up was quick and easy, and they sorted out my theory test booking for me, which saved me a lot of hassle. I didn’t have to worry about organising anything... Vis mer
Selskapet har svart
Extremely happy with the service I received from Pass Me Fast...Jamie was very pleasant, friendly and kept me well informed at every turn. I was very hesitant to book as all others I called just gave... Vis mer
Selskapet har svart
Richard set things out so they were straight forward and easy to understand. Explaining the lesson types and time frames to take the test with clarity. This was great as it’s a large amount of money t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PassMeFast is one of the UK’s leading specialists in intensive driving courses. We offer driving lessons, a fast-tracked theory test and an industry leading test alert system to get your licence ahead of usual waiting times. Plus, we handle the admin for you — all you need to do is get behind the wheel and drive! We’ve already helped over 80,000 learners to get on the roads. So, whether you’re a complete beginner or have some driving experience, we’re your faster route to driving!
Kontaktopplysninger
Exchange Quay, Building 8, M5 3EJ, Salford, Storbritannia
- 0333 123 4949
- support@passmefast.com
- passmefast.co.uk
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Expensive and would advise against them
1st of my partner was impatient and wanted to get driving straight away.
Nobody could help.j
How we came across this company I dont know.
So he paid £2.500 and was told pass the Theory 1st..my grandson was doing lessons with someone and he was able to get the practice and behind the wheel and also do his theory. So now we have passed the theory and was then told 45 days for an instructor. Now instructor assigned but the instructor said you have paid well over the top. My partner also thought he was paying the fee for the test and it turns out he wasn't. All in all not a happy experience.
14. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Tracy,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations. We understand that learning to drive is a significant investment, and we appreciate the frustration caused when things do not progress as quickly as hoped.
As part of our service, pupils are required to hold a valid theory test pass before practical training and test arrangements can be finalised. Once this has been achieved, we then begin the process of sourcing a suitable instructor based on the pupil's location, availability and course requirements. We appreciate that waiting for an instructor assignment can be frustrating, and we're sorry for any disappointment caused during this stage of the process.
We're also sorry to hear of the confusion regarding what was included within the course package. Our team aims to explain course inclusions during the booking process, and we regret if any aspect of this was unclear.
Whilst we are disappointed to hear that you feel the course was expensive, our pricing reflects a range of factors including the course type, lesson hours, location, instructor availability and any additional services selected as part of the package. We are unable to comment on the views expressed by individual instructors regarding pricing.
We appreciate you taking the time to leave your feedback, as it helps us to review and improve the experience we provide to our customers.
Kind regards,
The PassMeFast Team
Kasim was very friendly and helpful…
Kasim was very friendly and helpful running through all the steps for the course! Quick and easy process.
21. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Liam,
Thank you for taking the time to leave us a review.
We're delighted to hear that Kasim was friendly and helpful while guiding you through the course details. It's fantastic to know that he took the time to run through each step clearly and make sure you understood the process from start to finish.
We're especially pleased to hear that you found everything quick and easy. Providing clear guidance and a straightforward booking experience is something we take great pride in, so it's wonderful to know that Kasim helped make the process so smooth for you.
We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
I had my lesson yesterday with…
I had my lesson yesterday with Hamid – I hadn’t driven for a whole year and felt really nervous and rusty. He was calm, patient and explained everything clearly. He didn’t rush me and helped me get my confidence back straight away. I left feeling much more positive about my driving. Really happy with the lesson, would definitely recommend!
21. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Bionda,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear about your positive experience with Hamid. Returning to driving after a year away from the wheel can understandably feel daunting, so it's fantastic to know that Hamid's calm, patient and supportive approach helped you regain your confidence so quickly.
It's great to hear that he took the time to explain everything clearly, never rushed you and created an environment where you felt comfortable rebuilding your skills. Helping learners feel confident and positive about their driving is exactly what great instructors strive to do.
We're really pleased that you left the lesson feeling more confident and encouraged about your driving. Thank you for your recommendation and for sharing your experience.
Kind regards,
The PassMeFast Team
Terrible, avoid!
I paid nearly £2,000 for a 20-hour intensive driving course with PassMeFast, expecting structured tuition and adequate preparation for my practical driving test. Instead, I've received only around four hours of tuition, and my experience has been incredibly disappointing.
Throughout the course, I experienced repeated lateness, lost lesson time and cancellations. On one lesson, approximately 30 minutes of my paid tuition was spent sitting in an Aldi car park while my instructor discussed personal matters rather than teaching me. I had repeatedly asked for more lessons in the weeks leading up to my test and was reassured that the arrangements for the final week would be sufficient.
I booked annual leave specifically to accommodate my lessons and test. Despite this, lessons were cancelled at a crucial point in my preparation (the week of my test), leaving me without the tuition I had paid for when I needed it most and an instructor to take me to my test.
I contacted PassMeFast to raise my concerns and give them the opportunity to resolve the situation. They have since confirmed that my instructor cannot complete the remaining hours. Although they offered to look for a replacement, they admitted they could not guarantee anyone would be available in time for my test.
Their proposed solution was for me to postpone my test and allow them to find another instructor. This completely ignores the circumstances I have explained: I had already arranged my annual leave and was not willing to lose my test opportunity because of their failure to provide the service as arranged.
As a result, I had to find alternative tuition myself at an additional cost of £400. This is money I should not have had to spend after already paying nearly £2,000 for an intensive course.
What has frustrated me most is that, despite explaining everything in detail and formally requesting cancellation and a refund, I feel my actual concerns are not being addressed. The responses continue to focus on postponing my test and continuing with the course rather than properly addressing the service failures and my refund request.
I have kept the correspondence and evidence relating to the lessons, cancellations and attempts to resolve this matter.
I would strongly advise anyone considering an intensive course to think carefully about the arrangements for their lessons and what happens if their instructor cannot deliver them. My experience has caused considerable stress, disruption and additional expense at an already important time.
The company are also incredibly hard to get hold of.
I paid for a 20-hour course and expected a professional, reliable service. That is not what I received, and I am still trying to resolve the financial consequences.
19. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Becky,
Thank you for taking the time to share your feedback. We're sorry to hear that you've been left disappointed by your experience.
We take concerns such as these seriously and would like to investigate the issues you've raised in full. However, despite requesting further information to help us review the matter, we have not received the details required to continue our investigation. As a result, we are currently limited in the assistance we can provide.
We appreciate that course and instructor issues can be frustrating, and we sincerely apologise for any inconvenience or disappointment you may have experienced. We remain more than happy to look into your concerns and review the circumstances surrounding your booking once we receive the necessary information.
Please contact our Customer Support team with the relevant details, and we'll be happy to investigate the matter further and work towards a resolution.
Kind regards,
The PassMeFast Team
My instructor Kevin was very thorough…
My instructor Kevin was very thorough and in depth with his teaching, we covered a lot in a short space of time and he made sure my driving was always safe and precise. Would highly recommend.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Susannah,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear about your positive experience with Kevin. It's fantastic to know that his thorough and detailed approach to teaching helped you make excellent progress in a short space of time. Ensuring learners develop safe, confident and precise driving skills is at the heart of great instruction, so it's wonderful to hear that Kevin consistently focused on helping you become a safe and capable driver.
We're especially pleased to hear that you felt you covered so much during your lessons and that Kevin's guidance and support made such a positive impact on your driving journey.
We really appreciate your recommendation and your kind feedback. Thank you for sharing your experience.
Kind regards,
The PassMeFast Team
Adnaan was exceptionally helpful he…
Adnaan was exceptionally helpful he answer the questions I had he thoroughly explained how the system works and was overall a really good conversation about how it works and what to do next I would 100% recommend him
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Cain,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that Adnaan was exceptionally helpful and took the time to answer all of your questions. It's fantastic to know that he thoroughly explained how the process works and provided clear guidance on what to expect and the next steps involved.
We understand how important it is to feel informed and confident when arranging a driving course, so it's great to hear that Adnaan's knowledge, professionalism and friendly approach helped make the conversation both helpful and enjoyable.
We really appreciate your recommendation and your kind feedback. We're delighted to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
Great service
Great service - explained course really well and how I can manage it best
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Freddie,
Thank you for taking the time to leave us a review.
We're delighted to hear that you received great service and found the course information clear and easy to understand. It's fantastic to know that everything was explained thoroughly and that you were given helpful guidance on how to make the most of your course and manage it in a way that suited your needs.
We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
My instructor Shivani was amazing
My instructor Shivani was amazing, she went above and beyond in certain scenarios where it was difficult for me to work around my lessons. 5 stars specifically for her! PassMeFast as a company was okay, there wasn’t much communication and I wasn’t overly sure what came within the package I paid for to be honest, if it wasn’t for my instructor it wouldn’t be 5 stars honestly
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Paige,
Thank you for taking the time to leave such a detailed review.
We're delighted to hear about your positive experience with Shivani. It's wonderful to know that she went above and beyond to support you throughout your lessons and was able to help when you faced difficulties arranging lessons around your circumstances. Providing flexible, supportive and professional tuition is exactly what we strive for, and it's fantastic to hear the positive impact she had on your driving journey.
We also appreciate your honest feedback regarding your experience with PassMeFast. We're sorry to hear that you felt communication could have been better and that there was some uncertainty regarding what was included within your package. Customer feedback is invaluable to us, and we'll take your comments on board as we continue working to improve the experience we provide.
We're especially pleased to hear that Shivani's dedication and support helped make your overall experience such a positive one, and we're grateful that you took the time to share your thoughts.
Kind regards,
The PassMeFast Team
Avoid PassMeFast Scammers
Avoid PassMeFast – SCAMMERS
The person I spoke to over the phone, Zach, made promises about instructor availability, refunds and payment arrangements that did not match my experience.
I paid £785 for a package that I understood would cover 10 hours of lessons, working out at £78.50 per hour. By comparison, driving lessons typically cost around £35–£40 per hour. Despite paying this amount, the arrangements offered fell short of my expectations, and my instructor subsequently asked me for additional payments.
I am now disputing the £785 with the Bank and have requested a full refund. I believe the sales process was misleading, and my experience has left me seriously concerned about the company's practices.
Please be extremely careful before handing over your money. Get every promise in writing and check the refund policy carefully.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi JB,
Thank you for taking the time to share your feedback. We're sorry to hear that you've been left dissatisfied by your experience.
We have attempted to gather further information so that we could fully investigate the concerns you've raised. Unfortunately, we have not received the necessary details required to progress our investigation, which limits our ability to review the matter further at this time.
We appreciate that any confusion regarding course arrangements, instructor availability or payments can be frustrating, and we sincerely apologise for any concern this may have caused. We would welcome the opportunity to review your experience in full and clarify any issues raised.
Please contact our Customer Support team with further details regarding your concerns, and we will be more than happy to investigate the matter and assist wherever possible.
Kind regards,
The PassMeFast Team
Greatly recommend
Quick response, Nadir was a great help at breaking things down and explaining in detail what they were providing. Would highly recommend using this as service, website and Nadir are all great
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Alfie,
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear that Nadir was a great help and took the time to explain everything clearly and in detail. We understand how important it is to have a full understanding of the service and what's included, so it's wonderful to know that Nadir was able to break everything down and make the process straightforward for you.
We're also pleased to hear that you found the service responsive and easy to use, and that your experience with both Nadir and the website was such a positive one.
We really appreciate your recommendation and your kind feedback. We're delighted to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
The whole process was explained…
The whole process was explained properly and perfectly by Nadir.
Thankyou for making it easy
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Kevin,
Thank you for taking the time to leave us a review.
We're delighted to hear that Nadir explained the whole process clearly and thoroughly for you. We understand how important it is to have everything broken down in an easy-to-understand way when arranging a driving course, so it's fantastic to know that Nadir's guidance helped make the experience straightforward and stress-free.
We're pleased that he was able to make the process easy for you and ensure you felt confident and informed throughout.
We really appreciate your kind feedback and are delighted to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
Provided clear instructions and…
Provided clear instructions and validated information with confidence. The phone handler ensured genuine guidance allowing me to purchase the services while introducing me to additional deals.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Lyla,
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that you found the information clear and helpful throughout the booking process. It's fantastic to know that everything was explained with confidence and transparency, allowing you to make an informed decision and feel comfortable with your purchase.
We're also pleased to hear that the guidance provided helped you explore the available options and additional services, ensuring you found the solution that best suited your needs. Providing genuine, knowledgeable support is something we take great pride in, so it's wonderful to know that this was reflected in your experience.
We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
Zach was really helpful and great with…
Zach was really helpful and great with breaking down all the details
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Connor,
Thank you for taking the time to leave us a review.
We're delighted to hear that Zach was so helpful and took the time to break everything down clearly for you. We understand how important it is to have all the details explained in a straightforward and easy-to-understand way when arranging a driving course, so it's fantastic to know that Zach was able to provide the guidance and support you needed.
We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
Great experience
Great experience
The staff (Temi) was very helpful and friendly. He was also interesting with his communication. He took time to clearly explain in details. He was patient and knowledgeable. Thank you for a great experience.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Yejide,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that Temi provided such a great experience. It's fantastic to know that he was friendly, helpful and took the time to explain everything clearly and in detail. We understand how important it is to feel informed and supported when booking a driving course, so it's wonderful to hear that Temi's patience, knowledge and communication made the process straightforward and enjoyable.
Providing excellent customer service is something we take great pride in, so we're pleased that Temi was able to make such a positive impression and help make the experience a memorable one.
We really appreciate your kind feedback and are delighted to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
AVOID THESE SNAKES
Where shall I start, firstly the sales person on the phone told my 17 year old this was a crash course and then basically denied saying it.I asked if all calls are recorded they said yes we will check but clearly never. £1300 paid upfront which I’ll be claiming back from the back after at least 20 emails back on forth and getting nowhere fast.I told them the google advert actually says “crash course” to which they relied “do you have any evidence” luckily I screen shotted it before the sneaky buggers changed it, they offered a partial refund of £800 which meant they wanted to keep over £500 for absolutely nothing at all so I’ll just wait the 30 days and claim it back via my bank Horrible people who blatantly lie to steal money from young people desperate to pass theyre driving tests AVOID these snakes.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Michael,
We're sorry to hear that you feel disappointed with your experience.
We take customer feedback seriously and would like the opportunity to investigate the concerns you have raised. We previously requested further information through Trustpilot to help us identify your booking and review the circumstances of your complaint; however, we have not received a response. As a result, we are currently limited in how we can assist or investigate the matter further.
We would genuinely like to help resolve your situation. If you could contact our Customer Support Team with your course details, a member of the team will be happy to review your concerns in full and discuss the matter with you directly.
Kind regards,
The PassMeFast Team
booking process
Amazing booking process Nadir who I was on the phone with during my booking made everything make a lot of sense and was easy to talk to and very knowledgeable on the course.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Freya,
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that Nadir made the booking process so straightforward and easy to understand. It's fantastic to know that he was knowledgeable, easy to talk to and took the time to explain the course details clearly, helping everything make sense from the outset.
We understand how important it is to feel informed and confident when booking a driving course, so it's wonderful to hear that Nadir's guidance and support helped make the process such a positive experience.
We really appreciate your kind feedback and are pleased to hear that you had such a great experience with our team.
Kind regards,
The PassMeFast Team
The company ensures that everyone is…
The company ensures that everyone is able to reach their target even when you have financial issues. I like to recommend Finlay. He's doing a great job and thumbs up for him. He's a good communicator,has patience and a good composure. Well done
19. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi There,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you felt supported in working towards your goal and that our team was able to help you find an option that suited your circumstances. We understand that financial considerations can sometimes make learning to drive more challenging, so it's fantastic to know that you felt supported throughout the process.
We're especially pleased to hear your kind comments about Finlay. Being patient, understanding and providing clear communication are all qualities we value highly, so it's wonderful to know that Finlay's professionalism and supportive approach made such a positive impression.
We really appreciate your recommendation and your kind feedback. Thank you for sharing your experience.
Kind regards,
The PassMeFast Team
Once again had to put 1star when really…
Once again had to put 1star when really should be zero still fighting for my sons money back from what I call a bunch of robbers that they are my son booked on the 13th rang back on 14th to cancel and because it’s impossible to speak with anyone from this company when comes to complaints we went over there so called 24hours they give you to cancel which is disgraceful my son rang again on the 15th and still to this day not received a phone call about money back I advise anyone to be very careful with this company they just take your money from innocent kids and rob them of the bits of money they have and don’t seem one bit bothered I would advise poeple to stay well away as from what im finding out is happening quite a lot
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Paul,
Thank you for taking the time to leave a review. We’re sorry to hear that you remain dissatisfied with your experience.
We have attempted to contact you and requested further information via Trustpilot so that we could investigate the concerns you've raised. Unfortunately, we have not received a response, which means we are currently limited in our ability to review the matter further or provide specific assistance.
We understand your frustration and apologise that you feel this way. Should you wish to discuss your son's course or provide the information requested, we would be more than happy to look into this for you.
Please contact our Customer Support team directly, and a member of the team will be happy to review the situation and assist further.
Kind regards,
The PassMeFast Team
Pass me fast, yeah they will sort it.
I will call him A, he was very insightful and informative he also calmed my nerves about getting behind the wheel, he was a great help with deciding what package to go for and explained what to expect and I couldn’t be more excited to begin my journey behind the wheel, I believe he said “your in the driving seat now” I don’t know if that is the company slogan but it made me laugh, I would recommend this service to many friends and anyone else who is interested in driving lessons, I’m hoping come December to have my full license, thank you for sorting it out for me.
19. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra PassMeFast
Hi Corey,
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that you had such a positive experience and found the advice and support so helpful. It's great to know that everything was explained clearly, from the different course options available to what you can expect throughout your driving journey. Building confidence from the very beginning is important, so we're especially pleased to hear that the conversation helped settle your nerves about getting behind the wheel.
We also love hearing that the experience left you feeling excited to get started and that you'd recommend our service to friends and family. Helping learners find the right package and begin their journey with confidence is exactly what we aim to achieve.
Thank you again for your kind feedback. We wish you every success with your lessons and hope you're celebrating a full driving licence before December arrives!
Kind regards,
The PassMeFast Team
Svar fra PassMeFast
Hi Nicholas,
Thank you for taking the time to leave us a review.
We're delighted to hear that Archie made such a positive impression. Providing friendly, helpful and informative support is something we take great pride in, so it's fantastic to know that you had such a great experience with him.
We really appreciate your kind feedback and are pleased to hear that you had such a positive experience with our team.
Kind regards,
The PassMeFast Team
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