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Steve Furgal's is the best way to enjoy the US Open with your only worry being how to enjoy the tennis. They are reliable and responsive. The ticket quality is great. And I should know- this is my 6th trip to the Open with Steve Furgal's.

Mandarin hotel did not meet my expectations! Terrible bedding and not a great service at the restaurant

What didn't go wrong with your travel department. Emergency phone not answered or set up. Your department canceled our flights home and didn't rebook us. I had to do it.

Great customer service.

The accomodations, On Location personnel and the activity options were very well done. The only area to improve was with communication on the initial flight to Ireland.

The flight was canceled due to weather , it happens but No one stepped in to help reschedule it. Everyone had to reschedule their own.We missed two days of being in ireland try and to reschedule on our own. We are out the cost of hotel, excursions, transportation and food.

Excellent hotel accommodation and smooth and professional arrangements for us to see as much tennis as possible

Great trip. The Overlook and the tickets were excellent and we were well taken care of. The communication they provided made it easy. Job well done.

US Open with Steve Furgal’s is fabulous. Stay in midtown Manhattan, get transported to Queens, and then get transported back to your hotel. Staff are friendly and helpful

I Love tennis, The first year 2014 I retired coming to US open was on my bucket list and I love New York , that and the service that you all give make it great. being at Arthur Ashe stadium around all kinds of people, I love It. That made it a great Experience.

Very organized. Knew exactly what to expect

The preplanning information and willingness to answer questions. Upon arrival found everything well planned and customer support exceptional. Great hospitality at Overlook. Might consider leaving part of Overlook open between day and night sessions.

Excellent experience. Great communication. Overall a wonderful experience that I would highly recommend

The Furgal Team went out of its way (above and beyond) to make the 2025 US Open a memorable experience for me, from the daily lobby meetings to the wonderful amenities offered at the site.

The experts in tennis hospitality will make your experience seamless from start to finish! Very responsive via email prior and text/in person face time during the event. The Steve Furgal team alleviated all my worries about taking such a big trip with accessibility challenges. Couldn’t be more thankful for them.

You helped us attend the event in a foreign country making it less stressful. The Open was both crazy and fun. Far too many people attending for the evening sessions but the Outlook facility helped avoid the damn queues as well as refuelling us in preparation for the evening sessions.

The standard of excellence Steve has set in place never waivers. If anything, each year gets better and better. His team of professional representatives are top notch and their consistent and superior customer service is without peer.

We knew we were arriving only early evening at accommodation location and were under impression that someone would be there to assist with any issues we may have. There was no-one

We had never done a group travel experience to a major tennis event. We had always wanted to go to Wimbledon but didn't want to deal with all the details and some friends told us about the Furgal company and said they were doing the Wimbledon package. So we checked and decided to sign up. It was the best organized and executed experience that we could have imagined or hoped for.

Had the best experience at the US tennis open (round of 16).

The staff were all professional and bent over backwards to help.

Would highly recommend to anyone.