Ok Living Anmeldelser 

308
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Don’t use this company. Ordered a unit from .co.uk website, however travelling from Germany. Missed initial estimated delivery. Then arrived in UK as two separate parcels, for the same unit. One parce... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Vis mer

Selskapet har svart


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

308 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(308)

92 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have this firm 5 stars as they were…

I have this firm 5 stars as they were very helpful and considerate of our experience, fast delivery from abroad too!

8. januar 2025
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Svar fra Ok Living

Thank you so much for your fantastic feedback! We’re delighted that you had a great experience and appreciated our service and quick delivery. Many thanks, Sabine

Vurdert til 5 av 5 stjerner

It’s nice and easy to build

The building was nice and easy to do it’s a nice small vanity desk that fits in my room perfect love it

7. januar 2025
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Svar fra Ok Living

Thank you for your lovely feedback! We’re so glad the vanity desk fits perfectly in your room and that the assembly was easy. Enjoy it! Many thanks, Sabine

Vurdert til 5 av 5 stjerner

Next to me cot

Next to me cot

Arrived exactly how was described and is perfect thank you

2. januar 2025
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Svar fra Ok Living

Thank you for your kind words! We’re thrilled that the cot met your expectations and is perfect for your needs. Many thanks, Sabine

Vurdert til 5 av 5 stjerner

Vanity table

Good communication. Items well packaged. No damaged items. Instructions were fine but would’ve helped if individual items had number stickers on them for easy identification. Overall very pleased with the end result

2. januar 2025
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Svar fra Ok Living

Thank you for your feedback! We’re glad you’re pleased with the end result and appreciate your suggestion about numbered stickers—it’s a great idea we’ll consider for future improvements. Many thanks, Sabine

Vurdert til 4 av 5 stjerner

Took slightly longer to arrive than…

Took slightly longer to arrive than anticipated but was kept informed of the delay. Only received today but very well packed and appears to be very good quality. So far veryhappy

6. januar 2025
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Svar fra Ok Living

Thank you for your feedback! We’re glad you’re happy with the quality and appreciate your patience during the delay. Enjoy your new item! Many thanks, Sabine

Vurdert til 3 av 5 stjerner

Communication not great but the order did arrive

Communication wasn’t great and I received multiple emails (as the delivery was in 4 parts) that looked like spam emails but ultimately the order has turned up. Not unpacked yet so I’m hoping it’s all as expected

9. januar 2025
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Svar fra Ok Living

Thank you for your honest feedback! I'm sorry that the communication was confusing - we're working on improving that. We hope that everything meets your expectations. Best regards, Sabine

Vurdert til 1 av 5 stjerner

Still waiting for my order to arrive!

Still waiting for my order to arrive!
I placed the order 30-Dec. According to Parcelforce, it arrived in the UK 07-Jan. today is 14-Jan but no sign of the actual product. I have written to OK-Living 5 times. They reply promptly but give no information that is actually useful (just a link to the tracking website) and from what i can see have not tried to actually figure out what is going on. I have requested a refund but this request has been ignored!

30. desember 2024
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Svar fra Ok Living

07.01.2025 22:12
The parcel has arrived at the parcel centre.I am very sorry that there have been delays and problems with the delivery.best regards, Sabine

Vurdert til 1 av 5 stjerner

I still didn't get my second part of my…

I still didn't get my second part of my cabinet. The first part was delivered a week ago.

3. desember 2024
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Svar fra Ok Living

We are very sorry that the second part of your delivery has not yet arrived. We have already arranged for it to be forwarded.

Best regards,
Sabine

Vurdert til 1 av 5 stjerner

Do not buy

The item came with lots of damages as we were putting it together, it says use glue included as well, so it was difficult to dismantle. Since we were unable to dismantle it, we kept the bed even with the numerous damages. The bed did not last even two weeks and broke in a few places. The quality is very bad, ikea products are much stronger. I wish i never spent money on this bed. Its like putting money in the bin. I do not recommend it. Its like the bed is made of paper, it breaks as soon as soon as u touch it.

28. november 2024
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Svar fra Ok Living

We are very sorry that you had such problems with the bed.

Best regards,
Sabine

Vurdert til 5 av 5 stjerner

Good overall experience

To start customer service very helpful, gave a quick response to my email, sorted out my tracking code as I hadn’t registered before buying item, followed tracking delivered on time.

3. desember 2024
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Svar fra Ok Living

Thank you for your positive feedback! We're glad our customer service could assist you quickly and that your order arrived on time.

Best regards,
Sabine

Vurdert til 5 av 5 stjerner

Great quality

Exactly as advertised. Good quality decent pricing too.

3. desember 2024
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Svar fra Ok Living

Thank you for your feedback! We're thrilled that you're happy with the quality and pricing.

Best regards,
Sabine

Vurdert til 1 av 5 stjerner

I don't have the item

I don't have the item. I only got the drawer. It should have been there over a week ago

29. november 2024
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Svar fra Ok Living

Both parcels were delivered. On 6.12. and 9.12. Please contact our customer service. We will find a solution. Best regards, Sabine

Vurdert til 3 av 5 stjerner

Communication was great and the quality…

Communication was great and the quality is also lovely I just wished the pieces were labelled either Alphabetically or with numbers actually on them somewhere , lots of measuring bits but got there in the end !

29. november 2024
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Svar fra Ok Living

Thank you very much for your feedback! I'm pleased that you're happy with the quality and communication - we'll be happy to take your advice on labelling to make the assembly easier. Best regards, Sabine

Vurdert til 1 av 5 stjerner

Kitchen units

First order and delayed and now I have an unhappy customer! Not impressed!

27. november 2024
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Svar fra Ok Living

I am very sorry that there were delays with your first order. best regards, Sabine

Vurdert til 5 av 5 stjerner

Great kitchen cabinet at a reasonable…

Great kitchen cabinet at a reasonable price it fits in perfectly with my kitchen and fast delivery. Thanks

25. november 2024
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Svar fra Ok Living

Thank you for your wonderful feedback! I'm glad the cabinet fits perfectly and that you were happy with the fast delivery. Best wishes, Sabine 😊

Vurdert til 4 av 5 stjerner

I like the cabiets

I like the cabiets, but the rear fixings are flimsy and do not go in straight.

25. november 2024
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Svar fra Ok Living

Thank you for your feedback! I'm glad you like the cabinets, and I appreciate your note about the rear fixings. We’ll take this into account to improve. Best regards, Sabine

Vurdert til 1 av 5 stjerner

If I could give you no stars

If I could give you no stars, I would. Totally useless. Will not use you again and would never recommend to anyone.

11. november 2024
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Svar fra Ok Living

I am really sorry that you are so disappointed. This is absolutely not in line with our standards and we would like to apologise for any inconvenience caused.

Kind regards,
Sabine

Vurdert til 1 av 5 stjerner

The box was delivered open

The box was delivered open, missing items. The sales team did not provide smooth resolution made even more difficult. I don’t recommend this company.

7. november 2024
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Svar fra Ok Living

I am very sorry to hear that your experience was so unsatisfactory. Of course, this should not happen and we sincerely apologise.

Kind regards,
Sabine

Vurdert til 2 av 5 stjerner

Unit is damaged

Unit is damaged. It was very well packaged so left the factory damaged. Instructions are terrible and I’m good at these. There is a QR code for video instructions that does not run in the same order as the physical instructions. The instructions were printed out of order. Took me over 3 hours. But the damage is the worst part and the quality feels like the laminate will peel quickly

7. november 2024
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Svar fra Ok Living

I am really sorry that you had such problems with the product, please contact us directly so that we can clarify the damage and find a satisfactory solution together.

Kind regards,
Sabine

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