Ok Living Anmeldelser 

308
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Don’t use this company. Ordered a unit from .co.uk website, however travelling from Germany. Missed initial estimated delivery. Then arrived in UK as two separate parcels, for the same unit. One parce... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Vis mer

Selskapet har svart


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

308 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(308)

92 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Brilliant customer service

The item was delivered on time but the mirror was on the right-hand side of the unit not on the left-hand side as advertised on the website. The help desk emailed me a returns label and a full refund was issued within 24 hours. Disappointed as the unit was very well made and a perfect fit for my room, if only the mirror had been on the left-hand side!

2. april 2025
Vurdert til 5 av 5 stjerner

Great

Great product and kept me up to date with delivery times. I did email
A question and got a response straight away - great service.

2. april 2025
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Svar fra Ok Living

Thank you so much for your kind words! I'm really glad you’re happy with the product and our service.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Great quality bed

Great quality bed, quick delivery

2. april 2025
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Svar fra Ok Living

Thank you for your great feedback! I'm glad you're happy with the bed and the fast delivery.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Very happy with these cabinets

Very happy with the cabinets.
Good communication re delivery dates.
Very impressed with the protective packaging and they are the best self assembly cabinets I have had, very easy to assemble, great quality and look good!

31. mars 2025
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Svar fra Ok Living

Thank you so much for the lovely feedback! I'm really happy to hear you're so satisfied with the cabinets and the whole experience.
Best regards, Sabine

Vurdert til 4 av 5 stjerner

Hi would like to say we loved the site…

Hi would like to say we loved the site that we looked at for our sink, and did an order. But after our order we wanted to track it and unfortunately it kept coming back it did not recognise it. So I emailed them to ask them to look into it. They did say it was there and would let me know an update .On mon 7th of April I did have message to say it would be dilelivered Tue the 8thApril Then during the early hours Tuesday to Wednesday we got a message to say there was a delay and they would be intouch in 48 hours to let us Whow what was happening. But on Tuesday 8th April Parcel Forcel Delivered our order.Up to now we have not had any more from OK kLiving.

2. april 2025
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Svar fra Ok Living

Thank you for sharing your experience. I'm glad to hear the order arrived, even if the tracking caused some confusion – sorry for the mixed messages!
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Great product as described.

Arrived quickly as advertised, all intact with the waste and plumbing bits included at a great price.

31. mars 2025
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Svar fra Ok Living

Thank you for the great feedback! I'm happy everything arrived quickly and complete – glad you’re satisfied with the price too.
Best regards, Sabine

Vurdert til 3 av 5 stjerner

Dressing table is ok

Bought the dressing table for my daughter and she really likes it. The box in which the parts came was opened and re-sealed. The shelves overlapped the mirror and therefore required a DIY fix to secure it properly and for safety. As a result, the lights are not fully aligned. The stool is a lovely accessory. Not convinced that it was value for the money spent.

1. april 2025
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Svar fra Ok Living

Thank you for your detailed feedback. I'm glad your daughter likes the dressing table, but it's unfortunate that the condition and assembly weren’t ideal – wir geben das gern an unser Team weiter.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Not the greatest quality .

The washing machine cabinet I bought certainly isn’t the best you can buy and a bit flimsy, however, was just what I was looking for and first class service and communication from company. Would definitely use again.

31. mars 2025
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Svar fra Ok Living

Thank you for your honest feedback! I'm glad the cabinet met your needs and that you were happy with our service – we'd love to have you back again.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Good product for the price i paid

Good product for the price i paid. Arrived in great condition too, fairy easy to assemble, only took me 20 mins

5. mars 2025
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Svar fra Ok Living

Glad to hear you're happy with it! Thanks for your feedback. 😊 Many greetings, Sabine

Vurdert til 5 av 5 stjerner

I was happy with the delivery

I was happy with the delivery.

I open the package but I haven't mounted it yet, do I can't really rate the product but it looks good already just by looking at it.

27. februar 2025
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Svar fra Ok Living

Thanks for your feedback! Glad the delivery went well—hope you’ll be happy with the product too. 😊 Many greetings, Sabine

Vurdert til 5 av 5 stjerner

Very good customer service

I cannot fault the customer service, my issue was dealt with quickly and professionally. They were very helpful.

24. februar 2025
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Svar fra Ok Living

Thanks for your great feedback! 😊 Glad to hear that our customer service could assist you quickly and professionally. Best regards, Sabine

Vurdert til 5 av 5 stjerner

Excellent corner unit

Excellent corner unit. Well made. Good instructions to assemble. Worth the money. Delivered quickly and well packaged.

3. mars 2025
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Svar fra Ok Living

Thanks for your great feedback! 😊 Glad you’re happy with the quality, instructions, and delivery. Enjoy your corner unit! Best regards, Sabine

Vurdert til 5 av 5 stjerner

Great benches

Great benches easy to build

25. februar 2025
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Svar fra Ok Living

Thanks for your feedback! 😊 Glad to hear the benches were easy to assemble. Enjoy them! Best regards, Sabine

Vurdert til 1 av 5 stjerner

You haven’t delivered everything so…

You haven’t delivered everything so you’re not worthy of any stars, poor service and you can’t even tell us when the rest of our order will arrive!
Very disappointed with the lack of customer service, we ordered the furniture for our business and now we’ve had to delay our opening because the goods haven’t arrived on time.

4. februar 2025
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Svar fra Ok Living

I am really sorry that there have been delays in delivery. Many apologies. Best regards, Sabine

Vurdert til 1 av 5 stjerner

Need more information

Hi

Ordering really straightforward and the sending seemed quick!! But I am just getting emails saying my parcel is delayed and you will updated again in 48hrs this has happened twice. I can see the parcel is at Gatwick with parcel force but not sure why it can't be delivered or it's lost?

3. februar 2025
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Svar fra Ok Living

The parcel has been successfully delivered. Best regards, Sabine


Vurdert til 1 av 5 stjerner

Put down the wrong address after I…

Put down the wrong address after I stated the correct one . Took me ages to sort and nearly ended up cancelling my order. Stress to say the least 🤦🏼‍♂️

27. januar 2025
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Svar fra Ok Living

I'm really sorry about that! Of course, that shouldn't happen. If there's anything else, please get in touch with our customer service team. Best regards, Sabine

Vurdert til 5 av 5 stjerner

I ordered 3 sets of furniture from Ok…

I ordered 3 sets of furniture from Ok living. Two of them have been delivered while I am waiting for the third one. I have put up the first two sets and they are really gorgeous. Let me mention as well that they arrived in good time and in good condition.
I also like the fact that Ok living listened to our feedback about putting stickers/labels on the pieces of wood. I had labels on my new set of furnitures and the labels made setting them up really easy.
Thank you Ok living. I am a happy customer.

30. januar 2025
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Svar fra Ok Living

Thank you for your wonderful feedback! 😊 We're glad you love your furniture and that the labeled pieces made assembly easier. Hope your third set arrives soon! Enjoy your new furniture!

Best regards,
Sabine

Vurdert til 3 av 5 stjerner

Vicco dressing table / desk

Condition of the desk was good apart from the big flat piece that goes on the top which had a few scuffs and scratches, emails didn't really tell me when it would be delivered it just ended turning up one day. Instructions for assembly were very good and easy to understand tho.

9. januar 2025
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Svar fra Ok Living

Thank you for your feedback! We're sorry about the scuffs and the unclear delivery updates. Glad to hear the assembly instructions were helpful!
Best regards, Sabine

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