Ok Living Anmeldelser 

308
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Don’t use this company. Ordered a unit from .co.uk website, however travelling from Germany. Missed initial estimated delivery. Then arrived in UK as two separate parcels, for the same unit. One parce... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Vis mer

Selskapet har svart


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

308 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 76 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(308)

92 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Unique products and easy process

A great selection of unique furniture that was easily to mix and match online. Easy process and prompt well packaged delivery.
Very happy.

8. juli 2025
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Svar fra Ok Living

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our furniture selection and delivery. We're always here if you need anything else!

Best regards,
Lisa

Vurdert til 5 av 5 stjerner

Great product

Great product. Easy to put together

3. juli 2025
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Svar fra Ok Living

Thank you for your feedback! We’re so glad to hear that you’re happy with the product and that assembly was easy.

Best regards,
Sabine

Vurdert til 5 av 5 stjerner

The open corner wall unit is perfect…

The open corner wall unit is perfect for my kitchen. Great delivery on time.

7. juli 2025
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Svar fra Ok Living

Thank you for your wonderful review! We're so happy to hear that the corner wall unit is perfect for your kitchen and that the delivery was on time.

Best regards,
Jonas

Vurdert til 3 av 5 stjerner

Waited for delivery which there were damaged parts

Waited for delivery which there were two parts to the delivery.
First delivery came and packaging was opened and luckily no damage.
Second delivery came which the packaging was damaged and so was the second part of the order,still not received the second part of the delivery so will have to wait and see.

24. juni 2025
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Svar fra Ok Living

We sincerely apologize for the inconvenience you've experienced with your delivery. We understand how frustrating it must be to deal with damaged packaging and missing items. We're looking into this issue and will ensure that the second part of your order reaches you as soon as possible.

Best regards,
Sabine

Vurdert til 5 av 5 stjerner

Fast delivery and no damage whatsoever

Fast delivery and no damage whatsoever. The item was packed well. Good sturdy product

26. juni 2025
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Svar fra Ok Living

Thank you for your great feedback! We're so glad to hear that the delivery was fast, the packaging was secure, and you're happy with the product's quality.

Best regards,
Lisa

Vurdert til 1 av 5 stjerner

Appalling customer service

Order placed on 4th June for a single cupboard. It was delivered in two parcels. The second parcel was delivered on 17th. On 10th and 12th I got an email informing me there was a delay, no explanation, both stated I'd get further updates after 48hrs. I did not receive an update after the 12. I emailed OK Living on 16th, the reply on the 16th (ie 12 days after placing the order) advised it normally takes 3 to 10 days!! They also stated that they had no 'influence' over logistics. Really?? How about changingto a reliable logistis company??!!

5. juni 2025
Vurdert til 5 av 5 stjerner

Clean, modern and easy to assemble.

We had a full room of storage from a desk, to shoe racks and everything in between in the last 3 weeks, great quality, easy to assemble and the pack really well. Delivery was quick and easy. My office/dressing room is all done and it looks clean and modern.

9. juni 2025
Vurdert til 1 av 5 stjerner

Extremely Disappointed

Extremely Disappointed – Still No Delivery After 3 Days Late
I placed an order for a chest of drawers and was given a delivery date that has now passed by three days. I still haven’t received my item, and I have no idea where it is. What’s even more frustrating is the complete lack of communication — no updates, and no effort to keep me informed. I’ve reached out but haven’t received any clear answers.
This experience has been incredibly disappointing, and I would not recommend this company based on how they handle deliveries and customer service. I expected better reliability and transparency.

9. juni 2025
Vurdert til 5 av 5 stjerner

Extremely happy with my order

Extremely happy with my order! Came on time with no delays, no missing parts and everything was in order.
The wardrobe i got is exactly as it shows in the image, if not better. Really happy with the service and the product!!
Was skeptical because i’d never heard of this website before, but i trusted the reviews and happy i did!

3. juni 2025
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Svar fra Ok Living

So great to hear that everything went smoothly and you're so happy with your wardrobe – even better than expected! Thank you for trusting us and for your kind words.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Great design

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and delivered by our trusted Parcelforce guy not some dodgy dude in a battered white van hurrying to the next stop. Overall very impressed.

30. mai 2025
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Svar fra Ok Living

I’m so glad to hear everything went smoothly and that you’re happy with the design, quality, and delivery process! Thank you for your trust and detailed feedback – it means a lot to us.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Great quality product

Great quality product

Really good price well packaged and good communication

30. mai 2025
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Svar fra Ok Living

So lovely to hear that you’re happy with the quality, price, and service! Thanks so much for your kind feedback.
Best regards, Sabine

Vurdert til 5 av 5 stjerner

Good quality

Good quality and easy to assemble

7. mai 2025
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Svar fra Ok Living

Great to hear that you’re happy with the quality and that the assembly was easy! Thanks for your feedback.
Best regards, Sabine

Vurdert til 1 av 5 stjerner

#DO NOT ORDER FROM THIS SCAMMING…

#DO NOT ORDER FROM THIS SCAMMING COMPANY# would leave zero stars if I could. Do not order from this company there delivery dates they put are untrue they just put that to make you order then you will recive a email stating your delivery has been delayed they will get back to you in 48 hours! Ther isn't a telephone number to speak to anyone in UK even though they advise 'OK living uk' it's a scam just to make you order steer clear from this company I am going to be reporting them to trading standards. I am going to have a very upset child on Tuesday as what I orded was her birthday presents and it's not going to arrive on time so please belive me when I say DO NOT ORDER FROM 'OK LIVING UK' they just draw you in with their delivery dates and don't fulfil them joke of a company

9. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shockingly bad service

I placed my first order with OK Living, having complete faith that they wouldn't let me down. Unfortunately the experience has been awful.

My order was dispatched but hasn't moved for days - it's being 'stored' for some unknown reason in a warehouse somewhere.

OK Living informed me of the delay, and said they'd provide further information within 48 hours. I was disappointed but trusted that they would indeed provide further information.

I contacted them to query what the issue is, but have been met with bizarre replies telling me that I must contact the courier myself to try and resolve this as they have no control over it. I'm not suggesting they have control of the courier, but I am suggesting that they advised me they would provide an update. I expected that to mean they are investigating cause of the issue and they will let me know when to expect delivery.

It's not my responsibility as the buyer to track down parcels being stored in another country, by the courier that OK Living booked!

OK Living are now refusing to reply to me, instead sending this bizarre automated message: 'We have received your message twice. Your request has already been processed. This information only serves as an interim notification, no feedback is required.' How ignorant is that?! I didn't send anything twice, they've just chosen to stop replying.

Who knows when or if I'll receive my item? OK Living have taken £213 of my money, told me there's an issue with delivery and that they would keep me updated - then backtracked on that and refused to help, all the while keeping my hard earned money!
UPDATE: The order eventually arrived in parts over separate days. The quality is incredibly poor, with several predrilled holes misaligned and the screws provided not the correct size. This didn't become apparent until the furniture was part-built, so I have been forced to rectify the issues myself.

9. mai 2025
Anmeldelse skrevet uten oppfordring

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