I paid £155 plus express delivery for a dress that arrived covered in visible marks and crease/pinched lines. I needed it for Saturday and had to take it to the dry cleaner to try to fix it. When I... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I honestly can't praise Odd Muse's customer service team enough! Unfortunately, the courier lost my parcel, but the team made sure it didn't turn into a negative shopping experience. They... Vis mer
Selskapet har svart
I accidentally missed the deadline to return by two days and Alex was so helpful in reassuring me on my options. I was distraught as I'd bought over £300 of bridesmaid dresses but they were the... Vis mer
Selskapet har svart
Beautiful Dress and Helpful Customer Service This was my first time ordering from Odd Muse, and overall, I’m happy with my purchase. I was expecting delivery within the stated 3–5 working day... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Invest in timeless style & quality designed to last As seen in Vogue, Forbes & the Business Insider 🌎 Worldwide shipping
Kontaktopplysninger
Storbritannia
- orders@oddmuse.co.uk
- oddmuse.co.uk
4,0
Bra
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As an older bride who wanted a quiet no…
As an older bride who wanted a quiet no fuss Wedding both my girls wore Odd Muse dresses as did I. The garments are well made true to size and delivery was faultless. I had to return one of the dresses as one of my girls wasn't sure of her size. Returns were efficient and the money back in my bank within 2 days I will certainly buy again I have 2 dresses and I bought the white peal one in the sale as a birthday gift. Well done Odd Muse.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you Janice for your lovely review! We're honoured to see Odd Muse was part of such an important and special moment for you and your girls.
We're so pleased to hear everything fit true to size, delivery was seamless, and the returns process was quick and easy for you. Thank you for choosing Odd Muse. We hope to welcome you back soon.
Thanks again,
Odd Muse Customer Service
Great quality
Great quality, quick shipping and well packaged
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your review Kate. We're pleased to hear you're happy with the quality of your Odd Muse purchase and that it arrived to you quickly and well packaged. We hope to welcome you back soon!
Thank you,
Odd Muse Customer Service
The experience was very grateful
The experience was very grateful. My order arrived in time and the packaging was great. I appreciate that and I love the details
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your kind review Paolina! We're thrilled to hear you had a great shopping experience with us and that your order arrived on time. We hope you love your purchase and can't wait to welcome you back soon!
Thank you,
Odd Muse Customer Service
Multiple orders from OM always fabulous
My third item ordered from odd muse, and each time all items have been fabulous. Really well made, excellent price point and always get lots of compliments when wearing. The items ooze quality, and hide any lumps and bumps. Postage and delivery is always quick and well packaged,
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your lovely feedback! We love to hear you're enjoying your Odd Muse purchases and are happy with the quality, fit, and price point of them all - and even better that you're getting lots of compliments wearing these! Thank you for your support. We can't wait to see what you choose next!
Thank you,
Odd Muse Customer Service
Recent Purchase
I recently ordered some products in the Archive Sale and I thought it was great! There was stock of all the bits I wanted and they got delivered to me a lot faster than I expected. I’m really happy with all the pieces especially the quality of the dresses I ordered.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your review Amber! We're so pleased to hear about your great shopping experience with us during our archive sale and that you were able to pick up everything you wanted! We hope you love your order and can't wait to welcome you back soon.
Thank you,
Odd Muse Customer Service
Dress is as it shows online
Dress is as it shows online, exchange process a little
Slow so don’t wait if you’re in a hurry.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your feedback Victoria. We're happy to hear your Odd Muse purchase met your expectations and matched what you saw online. We also appreciate your note about the exchange process - this is helpful for us to know and work on improving!
Thank you,
Odd Muse Customer Service
I adore Odd Muse but 🤍
I adore Odd Muse. I have about 10 pieces now however I do agree with this point from customers and think it’s worth noting that every time I buy from Odd Muse the sizing is a little all over the place. I am never confident when purchasing that it’ll fit. I bought the tweed skirt and top in medium and it wouldn’t fit. I bought the wide leg pants in medium and they don’t fit. I bought two dresses in medium and they fit really well and have room in them. I bought the corset diamond top in m and it’s not really fitting. I’m a solid size 10 and sometimes get away with 8-10 in clothes with B cup boobs!
I adore Odd Muse quality and will constantly continue to purchase as I love the brand but definitely would love sizing to become a little more consistent and maybe look at brands that have really accurate sizing for body types🤍🤍 no hate, all love just constructive feedback 🤍🤍
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Hi Lyons,
Thank you so much for taking the time to share this thoughtful feedback and for your continued support!We’re so happy to hear how much you love the quality of your Odd Muse pieces.
We’re really sorry to hear about the inconsistencies you’ve experienced with sizing across different items. This is absolutely something we’d love to look into further. If you could please reach out to us directly or respond to the requested information with your order details, we can review your order history and pass your feedback along to our product team for further investigation!
Your feedback is incredibly valuable in helping us improve, and we appreciate you sharing them with such kindness and honesty!
So disappointed by the quality and…
So disappointed by the quality and inconsistent sizing - absolutely loved the style of these clothes but the sizing is so off and I have 2 products arrive now with faulty zips
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Hi Lara,
We’re really sorry to hear this and appreciate you taking the time to share your experience. This certainly isn’t the standard we aim for, especially regarding sizing consistency and zip functionality. If you haven’t already, please reach out to orders@oddmuse.co.uk with your order details so we can look into the faulty items and help resolve this for you.
I have a few dresses from odd muse and…
I have a few dresses from odd muse and I absolutely wear them to death. Such amazing staple dresses to always have it your wardrobe for every event, they are so versatile and so flattering. The sale this year as well was amazing such a nice treat to a very long January
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you so much for such a lovely review 🤍 We absolutely love hearing that your Odd Muse dresses are true wardrobe staples and getting so much wear .We’re also so glad you enjoyed the sale, a little January treat is always needed!
Absolute perfection!!
Absolute perfection!!! Love love love this brand.
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you Victoria for your review! We're so pleased to hear you're loving Odd Muse. Thank you for your support; we can't wait to welcome you back soon.
Thank you,
Odd Muse Customer Service
Love love love
I have been a massive follower of odd muse and its founder, Aimee, for some time and have a fair few odd muse pieces in my collection. Whenever I wear odd muse I feel so classy and put together. I feel confident and get so many compliments. Everything I have ordered fits me like a glove - the trick is to double check their sizing guide!
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you Lauran for your feedback. We love to hear how your Odd Muse pieces make you feel and can't wait for future orders from you!
Thank you for your support,
Odd Muse Customer Service
Always buy from odd muse
Always buy from odd muse. Clothing second to non! Weather is dressy or casual the fit and quality is amazing.
I had a full odd muse wedding (apart from my actual wedding day dress) from hen party fit to bridesmaids to pre drinks to travel outfits to the signature scent. I felt my best all the time!
My personal fav this year has to be the cardigan which has been worn multiple times and washes Amazingly.
Can’t wait for the new collection to arrive tomorrow so I can (hopefully) get my hands on the new shirt for my birthday trip to London. (Odd muse bond at visit is on the cards to purchase dress for my husband’s 40th celebrations in April 🤍🤍
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your lovely words and thank you for making Odd Muse part of your special moments. We hope you managed to get your hands on the new shirt and can't wait to welcome you in-store soon!
Thank you for your continued support,
Odd Muse Customer Service
The Quality is insane
The Quality is insane, so well made. The fit is absolutely perfect. So thrilled to add 3 new muse items to my wardrobe, and especially from the Archives. Thanks Odd Muse for providing exceptional quality and fast delivery, once again.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your lovely feedback! We are so happy to hear you're loving the quality and fit of your Odd Muse purchases. We hope to welcome you back soon!
Thank you,
Odd Muse Customer Service
Confidence boosting clothing
There are many brands that look good online but in real life only flatter very slim figures. I love that Odd Muse looks fire on larger sizes and curvier bodies too. Gives a little confidence boost to me as the structured designs are super flattering. I love that mini skirts and dresses come in extra 5 cm length as well as their usual standard as I prefer a little linger length to make these pieces work appropriate too so I could go office to drinks after. Sizes are something that you will need to figure out for yourself as on some dresses I am size down but in other designs a size up and I am a smaller size with trousers, but a larger one with skirts so it can be a bit of a hit and miss. Delivery is super fast.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you Margita for your feedback. We love to hear how our pieces make you feel and that the extra 5cm lengths has been useful to you!
We appreciate your feedback regarding sizing and will be sure to take this onboard. We hope to welcome you back soon!
Thank you,
Odd Muse Customer Service
Aimee and the team continue to smash it
Aimee and the team continue to smash it! Love my items from the archive sale - the quality is unmatched and the designs absolutely stellar!
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your kind words. We're thrilled to hear you love your archive sale purchases and loving the quality and design of them. We hope to welcome you back soon!
Thank you,
Odd Muse Customer Service
Absolutely obsessed with odd muse !!!!
Absolutely obsessed with odd muse !!!!! Re wore so many outfits over and over. Visited London and New York store 🥰🩵 love the dresses, jackets and the tracksuits/ jumpers
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your lovely feedback Rebecca. We're happy to hear you love your Odd Muse pieces. And thank you for visiting us both in London and New York! We can't wait to welcome you back soon.
Thank you,
Odd Muse Customer Service
My go to always fast delivery amazing…
My go to always fast delivery amazing quality
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your feedback! We love being your go to. Fast delivery and amazing quality is what we aim for and we're so pleased to hear this is your experience.
Thank you,
Odd Muse Customer Service
I absolutely love Odd Muse
I absolutely love Odd Muse. The dresses in particular are a dream, they make me feel like a doll, a very snatched doll. I believe in the past 6 months I got 3 dresses, 2 skirts and a blazer. And cannot wait for the next drop. Welp 🖤
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you Doris for your lovely feedback. We are thrilled to hear how amazing our dresses make you feel and we can't wait for you to see what's coming next! Thank you for your support.
Thanks again,
Odd Muse Customer Service
Every thing was stanning
Every thing was stanning ! The service , the dresses… have some pieces from them and i love them❤️
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your lovely feedback! We love to hear you've had a great shopping experience with us and we can't wait to welcome you back soon!
Thank you,
Odd Muse Customer Service
The clothes are amazing quality
The clothes are amazing quality, and tailored very well.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Odd Muse London
Thank you for your review Lucy! We're so pleased to hear you found the quality of your Odd Muse purchase amazing. We can't wait for future orders from you.
Thank you,
Odd Muse Customer Service
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.