Odd Muse London Anmeldelser 

3 429
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I paid £155 plus express delivery for a dress that arrived covered in visible marks and crease/pinched lines. I needed it for Saturday and had to take it to the dry cleaner to try to fix it. When I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I honestly can't praise Odd Muse's customer service team enough! Unfortunately, the courier lost my parcel, but the team made sure it didn't turn into a negative shopping experience. They... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I accidentally missed the deadline to return by two days and Alex was so helpful in reassuring me on my options. I was distraught as I'd bought over £300 of bridesmaid dresses but they were the... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Beautiful Dress and Helpful Customer Service This was my first time ordering from Odd Muse, and overall, I’m happy with my purchase. I was expecting delivery within the stated 3–5 working day... Vis mer

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

Invest in timeless style & quality designed to last As seen in Vogue, Forbes & the Business Insider 🌎 Worldwide shipping


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(3 429)

206 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

2nd order from this company, so terrible

2nd order from this company, wanted to love them so much but unfortunately both experiences have been completely terrible. Love Aimee and what she shares, love the designs but everything else is AWFUL.

1st experience: ordered a small and XS of the same dress, firstly they added payment protection automatically without me noticing (something Aimee mentioned they categorically do not do). They also charge for delivery and returns so I was around £25 down just because I was between sizes. Next the sizing, the Small and Xs were basically identical in sizing but the XS was actually around 1cm bigger than the small!! When I messages them they couldn't care less.

This time I ordered 3 items from the archive sale, which im now led to believe was a complete con for exposure... I never had a shipping email, when I queried I was given a tracking which said delivered to Northampton, I queried and was told it was returned to them... it was never even attempted to get delivered at my address, they obviously never sent the items to me.

They asked if I want a replacement or refund, which I found odd anyway but asked for replacement, I was then told I couldn't have a replacement as they dont have any stock?! Well where is my original parcel which was supposedly sent to me?!?

Absoloute cons, let's see if my refund even comes through? Shocking.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Go to for occasion wear

Easy to use website, clothes are fantastic quality and just as described. Fit so so well, the type of clothes you want to wear over again

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your lovely feedback! We're delighted to know you found the website easy to use and that your purchased items fit well and matched your expectations.

It's also wonderful to know your Odd Muse purchases are pieces you love to wear again and again!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

I am so impressed with Odd Muse

I am so impressed with Odd Muse. Their clothing strikes the perfect balance between unique, trend-forward design and timeless, wearable quality. Every piece I've purchased from their elegant dresses to their tailored separates feels special, well-constructed, and consistently earns compliments. The fabrics are luxurious, the fits are thoughtful and flattering, and the overall aesthetic is effortlessly polished.

Odd Muse has quickly become my trusted source for standout pieces that elevate my entire wardrobe. They offer the rare combination of originality and versatility, allowing me to express my personal style with confidence. I highly recommend them to anyone looking to invest in beautiful, lasting clothing that sparks joy.

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your lovely feedback! We're so pleased to hear how much you love your Odd Muse pieces. It's wonderful to hear you're impressed with the designs, fit, fabrics, and overall aesthetic.

We're grateful for your recommendation and to hear your Odd Muse purchases have become a trusted part of your wardrobe. We can't wait to see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Love Odd Muse

Very pleasant and aesthetically pleasing website, very accessible and informative. I was kept up to date with my order and received in a great manner. I love the packaging and thought gone into the garments. Sizing is very accurate and items fit well. 10/10 from me would definitely recommend.

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your wonderful review Erin! We're so pleased to hear you enjoy the website, found the sizing accurate, and loved the packaging and attention to detail of your order. It's great to hear you had a smooth shopping experience with us and appreciate your recommendation!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Love this brand

Love this brand. I do usually size up (usually a small) to ensure a great fit.

6. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Samantha for your feedback! We're glad to hear you love the brand and have found a sizing approach that works perfectly for you! We can't wait to welcome you back soon and see what you choose next.

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Smooth delivery and great item

The delivery was so fast even though it was during the sales period. The item arrived in its usual and lovely package. Really happy as every time I purchase anything from the brand

4. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your kind feedback. We're delighted to hear your order arrived quickly and to know each purchase makes you happy makes us happy! We can't wait for future orders from you.

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Odd Muse never disappoints.

recently purchased two dresses during their latest sale, and as always, the experience was flawless. The delivery was incredibly fast, which made me so happy, and once the dresses arrived, I was reminded again of the brand’s amazing quality. The sizing was accurate and the fit was perfect. Honestly, I have nothing negative to say. Odd Muae continues to be one of my favorite brands, every time I buy something from them, it truly makes my day.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Wendy for your wonderful feedback! We're so pleased to hear your recent sale purchase was a great experience including the quality of the items and speedy delivery. We're grateful to hear Odd Muse is one of your favourite brands and can't wait to see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

After following odd muse for literally years....

After following odd muse for literally years, I finally invested in my wardrobe and I cannot be happier. I first bought a dress for my engagement shoot and took the plunge and soon realized why everyone was raving and their advertisement was true about high quality and good price. after the dress I knew I wanted to invest in my wardrobe better and bought two skirts and pants and getting ready to place my next order. The quality, design and vibes are exactly what I'm after and have never felt better quality in clothing. I adore Odd Muse.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Georgia for your amazing review! We're so pleased to hear you treated yourself and that every item lives up to your expectations!

It's wonderful to hear your feedback on the quality, design, and vibes of Odd Muse. We're delighted to be a part of your wardrobe journey and can't wait to see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

It was a nice experience for me

It was a nice experience for me , I have had to return a cloth and also exchange a dress … they didn’t get frustrated or offended with my act , the customer service is superb …. And love the materials and styles of the dress . It beats my imagination,,, the packaging too is so nice

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your wonderful feedback! We're delighted to hear you had a smooth and stress-free shopping experience with us, including returns and exchanges. It's lovely to know you love the material, styles and packaging of your order and that our team were superb!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

High quality gorgeous clothing

I have had a few dresses now from Odd Muse for various occasions and they have all been amazing!
The high quality material is comfortable and flattering and fits true to size. Prices of garments are also reasonable.
Odd Muse are a first port of call for occasion outfits!

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your kind review! We're thrilled to hear your Odd Muse dresses have been amazing for all your occasions. It's great to know how you find the fit, quality, and value and that we are your go-to for occasion outfits! We can't wait to welcome you back soon and see what you choose next.

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Odd good experience

Odd Muse is a store I shop at frequently. This was the first time I ordered online rather than purchasing in-store. The dress arrived exactly as described, high-quality fabric, a flattering cut, and a perfect fit.

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Kim for your wonderful review! We're so delighted to hear your first online order was a positive experience and that your purchase fit perfectly and lived up to your expectations. We're pleased to have you as a frequent shopper and can't wait to see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Beautiful dresses

Beautiful dresses, quality is unreal! Very happy bride to be

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Rebecca for your lovely feedback. We're happy to hear you love the dresses and their quality. Congratulations on your upcoming wedding. We're pleased to be a part of such a special occasion!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Always a pleasure buying from this…

Always a pleasure buying from this brand. Pieces are lovely, speedy delivery and speedy returns too

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your kind review Ashleen. We're delighted to hear you enjoy shopping with us and are happy with both the pieces you've purchased and the quick delivery and returns process. Thank you for your support. We can't wait to see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Really quick and efficient

Really quick and efficient , clothing is top class and aftercare chat is also brilliant

9. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Sinead for your feedback. We're pleased to hear you're happy with the speed, quality of clothing, and our aftercare support! Thank you for shopping with us. We can't wait to welcome you back soon.

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Amazing experience

I paid for standard delivery but the shipping was so quick. I loved the quality and fit of clothes. I returned a couple of items and the refund was processed so quickly.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Fiona for your lovely review. We're delighted to hear your order arrived quicker than expected and that you love the quality and fit of your purchases! It's also great to know the returns process was smooth and quick for you. We can't wait to welcome you back soon!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Oddmuse dresses are superb

Oddmuse dresses are superb - the fit, the structure and the quality is perfection. I’ve never ordered something and not fell in love! Can’t wait for my bridal party try the bridesmaid dresses for my 2027 wedding!

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your lovely feedback! We're thrilled to hear you love every Odd Muse item you've purchased. We're excited to hear your bridal party will be trying Odd Muse bridesmaid dresses and can't wait to see what you pick!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

This is the second dress I’ve ordered…

This is the second dress I’ve ordered from Odd Muse and I’m obsessed. The quality and design are amazing. I ordered the structured mini dress and it’s perfect for my upcoming trip to Italy. It’s true to size, and my order was shipped almost straight away and delivered with care. The only minor downside is that the zip can be a little stiff, but overall I’m so happy with it.

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Rhianna, thank you for your wonderful feedback! We're so thrilled to hear you're loving and obsessed with your second Odd Muse dress. It's great to know you're satisfied with the quality, fit, and fast delivery. We also appreciate your feedback about the zip and will keep this in mind! We can't wait to see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Amazing!!

Really quick delivery (literally within 2 days). Beautiful fit and as always, amazing quality. I tell all my friends about the brand because it’s such good quality.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you Leah for your feedback. We're delighted to hear you're happy with the fit, quality, and speedy delivery of your Odd Muse purchase. We greatly appreciate that you'd recommend Odd Muse to your friends. Thank you for your support. We can't wait to welcome you back soon!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

The most flattering and high quality…

The most flattering and high quality dresses. I couldn’t recommend enough - the material is so luxurious. The delivery process was super fast (within 1-2 days). This was my first time ordering from Odd Muse and I will definitely be shopping with them again soon!

2. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your lovely review Jessica. We are so pleased to hear how much you love the fit, quality, and feel of your Odd Muse purchase.

We're happy your first shopping experience with us was a great one and can't wait to welcome you back and see what you choose next!

Thank you,
Odd Muse Customer Service

Vurdert til 5 av 5 stjerner

Really easy orders and shipping all the way to South Africa

My order and delivery process was super smooth. Being based in South Africa often makes online orders internationally tricky but Odd Muse ensured a super smooth process and quick delivery. I loved the products I received and was able to order sizes that fit me based on the good descriptions, size guide and variety of body types shown on the website. I find the model’s measurements particularly useful!

The garments I received have been very high quality.

I have not had to return products so can’t comment on this process and the timelines to make returns.

4. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Odd Muse London

Svar fra Odd Muse London

Thank you for your kind words Hannah. We're thrilled to hear ordering from South Africa has been a smooth and quick process.

We're so pleased to know the size guide, descriptions and model measurements have been helpful to you to find the perfect fit. We appreciate you taking the time to share your experience and hope to welcome you back soon!

Thank you,
Odd Muse Customer Service

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv