I paid £155 plus express delivery for a dress that arrived covered in visible marks and crease/pinched lines. I needed it for Saturday and had to take it to the dry cleaner to try to fix it. When I... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I paid £155 plus express delivery for a dress that arrived covered in visible marks and crease/pinched lines. I needed it for Saturday and had to take it to the dry cleaner to try to fix it. When I... Vis mer
Selskapet har svart
I honestly can't praise Odd Muse's customer service team enough! Unfortunately, the courier lost my parcel, but the team made sure it didn't turn into a negative shopping experience. They... Vis mer
Selskapet har svart
I accidentally missed the deadline to return by two days and Alex was so helpful in reassuring me on my options. I was distraught as I'd bought over £300 of bridesmaid dresses but they were the... Vis mer
Selskapet har svart
Beautiful Dress and Helpful Customer Service This was my first time ordering from Odd Muse, and overall, I’m happy with my purchase. I was expecting delivery within the stated 3–5 working day... Vis mer
Invest in timeless style & quality designed to last As seen in Vogue, Forbes & the Business Insider 🌎 Worldwide shipping
Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
2nd order from this company, wanted to love them so much but unfortunately both experiences have been completely terrible. Love Aimee and what she shares, love the designs but everything else is AWFUL.
1st experience: ordered a small and XS of the same dress, firstly they added payment protection automatically without me noticing (something Aimee mentioned they categorically do not do). They also charge for delivery and returns so I was around £25 down just because I was between sizes. Next the sizing, the Small and Xs were basically identical in sizing but the XS was actually around 1cm bigger than the small!! When I messages them they couldn't care less.
This time I ordered 3 items from the archive sale, which im now led to believe was a complete con for exposure... I never had a shipping email, when I queried I was given a tracking which said delivered to Northampton, I queried and was told it was returned to them... it was never even attempted to get delivered at my address, they obviously never sent the items to me.
They asked if I want a replacement or refund, which I found odd anyway but asked for replacement, I was then told I couldn't have a replacement as they dont have any stock?! Well where is my original parcel which was supposedly sent to me?!?
Absoloute cons, let's see if my refund even comes through? Shocking.
Easy to use website, clothes are fantastic quality and just as described. Fit so so well, the type of clothes you want to wear over again

Svar fra Odd Muse London
I am so impressed with Odd Muse. Their clothing strikes the perfect balance between unique, trend-forward design and timeless, wearable quality. Every piece I've purchased from their elegant dresses to their tailored separates feels special, well-constructed, and consistently earns compliments. The fabrics are luxurious, the fits are thoughtful and flattering, and the overall aesthetic is effortlessly polished.
Odd Muse has quickly become my trusted source for standout pieces that elevate my entire wardrobe. They offer the rare combination of originality and versatility, allowing me to express my personal style with confidence. I highly recommend them to anyone looking to invest in beautiful, lasting clothing that sparks joy.

Svar fra Odd Muse London
Very pleasant and aesthetically pleasing website, very accessible and informative. I was kept up to date with my order and received in a great manner. I love the packaging and thought gone into the garments. Sizing is very accurate and items fit well. 10/10 from me would definitely recommend.

Svar fra Odd Muse London
Love this brand. I do usually size up (usually a small) to ensure a great fit.

Svar fra Odd Muse London
The delivery was so fast even though it was during the sales period. The item arrived in its usual and lovely package. Really happy as every time I purchase anything from the brand

Svar fra Odd Muse London
recently purchased two dresses during their latest sale, and as always, the experience was flawless. The delivery was incredibly fast, which made me so happy, and once the dresses arrived, I was reminded again of the brand’s amazing quality. The sizing was accurate and the fit was perfect. Honestly, I have nothing negative to say. Odd Muae continues to be one of my favorite brands, every time I buy something from them, it truly makes my day.

Svar fra Odd Muse London
After following odd muse for literally years, I finally invested in my wardrobe and I cannot be happier. I first bought a dress for my engagement shoot and took the plunge and soon realized why everyone was raving and their advertisement was true about high quality and good price. after the dress I knew I wanted to invest in my wardrobe better and bought two skirts and pants and getting ready to place my next order. The quality, design and vibes are exactly what I'm after and have never felt better quality in clothing. I adore Odd Muse.

Svar fra Odd Muse London
It was a nice experience for me , I have had to return a cloth and also exchange a dress … they didn’t get frustrated or offended with my act , the customer service is superb …. And love the materials and styles of the dress . It beats my imagination,,, the packaging too is so nice

Svar fra Odd Muse London
I have had a few dresses now from Odd Muse for various occasions and they have all been amazing!
The high quality material is comfortable and flattering and fits true to size. Prices of garments are also reasonable.
Odd Muse are a first port of call for occasion outfits!

Svar fra Odd Muse London
Odd Muse is a store I shop at frequently. This was the first time I ordered online rather than purchasing in-store. The dress arrived exactly as described, high-quality fabric, a flattering cut, and a perfect fit.

Svar fra Odd Muse London
Beautiful dresses, quality is unreal! Very happy bride to be

Svar fra Odd Muse London
Always a pleasure buying from this brand. Pieces are lovely, speedy delivery and speedy returns too

Svar fra Odd Muse London
Really quick and efficient , clothing is top class and aftercare chat is also brilliant

Svar fra Odd Muse London
I paid for standard delivery but the shipping was so quick. I loved the quality and fit of clothes. I returned a couple of items and the refund was processed so quickly.

Svar fra Odd Muse London
Oddmuse dresses are superb - the fit, the structure and the quality is perfection. I’ve never ordered something and not fell in love! Can’t wait for my bridal party try the bridesmaid dresses for my 2027 wedding!

Svar fra Odd Muse London
This is the second dress I’ve ordered from Odd Muse and I’m obsessed. The quality and design are amazing. I ordered the structured mini dress and it’s perfect for my upcoming trip to Italy. It’s true to size, and my order was shipped almost straight away and delivered with care. The only minor downside is that the zip can be a little stiff, but overall I’m so happy with it.

Svar fra Odd Muse London
Really quick delivery (literally within 2 days). Beautiful fit and as always, amazing quality. I tell all my friends about the brand because it’s such good quality.

Svar fra Odd Muse London
The most flattering and high quality dresses. I couldn’t recommend enough - the material is so luxurious. The delivery process was super fast (within 1-2 days). This was my first time ordering from Odd Muse and I will definitely be shopping with them again soon!

Svar fra Odd Muse London
My order and delivery process was super smooth. Being based in South Africa often makes online orders internationally tricky but Odd Muse ensured a super smooth process and quick delivery. I loved the products I received and was able to order sizes that fit me based on the good descriptions, size guide and variety of body types shown on the website. I find the model’s measurements particularly useful!
The garments I received have been very high quality.
I have not had to return products so can’t comment on this process and the timelines to make returns.

Svar fra Odd Muse London
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.