THIS COMPANY GIVES A AMAZON VOUCHER FOR LEAVING A POSITIVE REVIEW so most of these reviews are most probably biased. Poor customer service. Lack of package knowledge. They will push hard to... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Cold calling my business and asking me personal questions. When questioned the girl carried on reading from her script. Very very pushy, kept asking me which company I was using for my payments, I d... Vis mer
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Can’t fault these guys at all, everything was done within the timeframe we were promised, the terminals are way more advanced then the ones we had, even our customers seem to think we look a lot more... Vis mer
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Excellent service provided by Carl Dunn 👍 He sorted it all out beginning to end. 💰💰 good rates given. Kept us updated until it was sorted and delivered. Simple plug and go card machine . Definitel... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are passionate about payments and SME’s, this is why we work with small to medium size businesses to accept card payments. We are disrupting the market and challenging the big banks and ISO’s with our core values, HONESTY, TRANSPARENCY and FAIRNESS. We are here to change the market for the better.
Kontaktopplysninger
Jansel House, LU2 7XH, Luton, Storbritannia
- 020 3924 0381
- hello@novopay.uk
- novopay.uk
3,8
Bra
219 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick easy set up and excellent…
Quick easy set up and excellent customer service .
17. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thanks for giving us five stars, we're glad the set-up was easy and that you've enjoyed our service.
Very easy and helpful service thanks
15. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Surot, thank you for leaving a 5-star review. We appreciate you for choosing Novopay.
Amazing.
Brother Omair set me up with an absolutely amazing card machine. Also got me out of a bad contract. Absolute hero.
14. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for leaving a 5-star review, Teee. Omair is a star, and we are glad to hear that he has been helpful during the setup. We appreciate your choosing Novopay.
I always thought that having a payment…
I always thought that having a payment terminal in my business will come with an excessive premium.
I was shocked with the low fees involved and the knowledge and experience held by the sales representative.
I was fully advised of the product and given an in depth training session, the device is very smart and user friendly.
It has made the taking of payments very easy for us and gives us a professional outlook.
I highly recommend this company to all.
4. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Balaal, we appreciate your taking the time to leave such a fantastic review. We are overjoyed to hear your kind words. Thank you for choosing Novopay.
Very Good service
Very Good service. very easy to use and my customers absolutely love it! will be recommending others surely.
21. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Umair, thank you for leaving a 5-star review. We are glad to hear that you liked our service and you would recommend us. Thanks again for choosing Novopay.
Little ks kitchen
Little ks kitchen
Outstanding service for the machines for our shop far better than we were using,cannot fault service and contact from start to finish. Customer service easy to speak too and very helpful and at all times. Very easy to use and understand the content in the machines.. very impressed
13. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for leaving such an amazing review, Alex. We are thrilled to hear that you are impressed with our card machine and the level of customer service you've recieved. We appreciate you for choosing Novopay.
Great service
Great service, so helpful. Easy do understand, brilliant terminal.
17. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for the review, Rachael. We're glad you liked our service and terminal. We appreciate you for choosing Novopay.
we have used Novopay for a long…
we have used Novopay for a long time.Rate is excellent,no hidden charge,no PCI compliance hastle.customer service super Excellent.thanks To seller Foyez who approched us with his great product.Highly recomended.
13. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hello Sam, thank you for taking the time to review our service and leave a five-star rating. We are delighted to hear that you are satisfied with our service and that you would recommend us. It is a pleasure to serve your business.
The new card machine is easy to use and…
The new card machine is easy to use and looks very presentable and the best thing is I can finally take payments over the phone The set up process was very quick and Shaf was very helpful when assisting with my enquiries.
1. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Diana, we appreciate you for taking the time to leave an amazing review. We are pleased to hear that Shaf has assisted you with all your enquiries and that you liked the look of the machine aswell as the functionality where you can take payments over the phone. Thank you for choosing Novopay.
Fabulous and easy to use.
I received my Novopay machine yesterday provided by Chris at Smart Utilities and started using it immediately. It’s brilliant. The system is easy to use and processes payments instantly. So far I can’t fault it.
26. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Angela, it was our pleasure to supply your business with a card machine. Thank you so much for taking the time to leave us a review. We truly appreciate your kind words. Thanks again for choosing Novopay.
Thank you Sofia
Thank you Sofia for helping me get the latest card machine with great rates.
Other card companies told me it wasn't possible but Sofia helped get the rates down to what we wanted and also helped me cancel my existing contract.
Sofia
07915021801
18. august 2022
Svar fra Novopay
Thank you for leaving a 5-star review, Amber. We are pleased to hear that Sofia was able to help you throughout the process and that you are satisfied with the rates. We're glad you chose Novopay.
Excellent service and great customer…
Excellent service and great customer service. Very happy with the service provided
4. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hello, thank you for leaving a 5-star review. We are glad to hear that you are happy with our service. Thanks again for choosing Novopay.
seamless process from start to finish.
seamless process from start to finish.
highly reccommended.
19. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Gary, we are over the moon to hear that our process was seamless and that you would recommend us. Thank you for choosing Novopay.
As we are a small company just starting…
As we are a small company just starting out. We was looking for a card machine that we wouldn’t be paying a lot to use. Novopay came out the best and didn’t have to set it as it was all done for us witch was a big help and easy to use
7. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for taking the time to leave a 5-star review, David. We wish you all the best for your new company. Thanks again for choosing Novopay.
Very good service
Very good service. Highly recommended. Very good price.
5. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Mahmud, thank you for leaving a 5-star review. We are glad that you liked our service and pricing. We appreciate you for choosing Novopay.
Fast efficient service
1. juni 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi David, we appreciate you taking the time to leave a review. Thank you for choosing Novopay.
It's the best service ever.
26. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hello, thank you so much for leaving a 5-star review, we are glad to hear that you've liked our service. We appreciate your choosing Novopay.
Excellent.
Excellent.Hopefully continues as well going forward.
20. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hi Matthew, thank you for your review. We value our customers and strive to offer the best possible service and support. Thank you for choosing Novopay.
honest company with a very big saving…
honest company with a very big saving compared to my old card merchant service with no pci hassel every year, extremely friendly and would definitely recommend to anyone
20. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Thank you for an amazing review, Martin. We are glad to hear that you are happy with our offering and service. Thank you for choosing Novopay.
genuine people
from the initial contact from Alan, I was intrigued ...... such a genuine professional sounding individual. Very prompt, efficient meeting with Minhaj who painlessly worked out how much money we could save, together with the enormous benefits of no PCI compliance to worry about. Now we have our state of the art terminal installed and we are up and running thanks to Minhaj and his team.
20. mai 2022
Anmeldelse skrevet uten oppfordring
Svar fra Novopay
Hello Pippa, thank you so much for leaving a 5-star review. We are amazed to hear that your meeting with Minhaj was efficient and that we are able to save you some money. We appreciate your choosing Novopay.
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